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HTC 10™ Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.
expand

Current Software Update Benefits

Software Version: Build Number: 2.41.605.18

The current software update gives you the most up to date Android® security patches on your device.

Next steps and additional links:

Please allow additional time for the apps on your device to continue to download after the software update.



expand

Software Update Instructions

Section A: Mandatory Update:

  1. You'll see a download notification pop-up on the top left side of your device screen after a server initiated software update. Swipe down on the notification bar to see download progress.

  2. System update notifications are displayed on the device screen once the over the air (OTA) download has completed. You'll have the option to Install Now or Install Later.
    • If you tap Install Now, installation will begin immediately and your device will power down and restart.

    • If you tap Install later, it will ask you to specify an installation time, with deferred date and time information. You can also tap NO to dismiss. You can start the installation manually by tapping Install deferred SW under Settings, then Software update.

  3. Once the device has finished the software upgrade, it'll display a successful update message. Tap OK to dismiss.


Section B: Optional/User Update:

  1. To see your device is ready for a software upgrade:
    • Go to Settings
    • Tap System Update
    • Tap Check for new System update

  2. If there's a new update available, your device will get pop up download notification screen with 2 options, Download Now or Download Later.
    • If you tap Download Now, you'll see a download icon in the notification bar. Swipe down to review the download progress.

    • If you tap Download Later, you'll see warning message with deferred date and time information, followed by another pop up download notification screen. Tap No Thanks.

      If the download is cancelled, your device will display a Download Cancelled message.

  3. System update notifications are displayed on screen once the OTA package download has completed. You can either select Install Now or Install Later.
    • If you tap Install Now, the download will begin immediately and your device will power down and restart.

    • If you tap Install later, it will ask you to specify an installation time, with deferred date and time info. You can also tap NO to dismiss. You can start the installation manually by tapping Install deferred SW under Settings,  then Software update.

  4. Once the device has successfully upgraded, it will display a successful update message. Tap OK to dismiss.


Roaming

  • If your device is roaming, it won't be able to initiate any software update connections, including network-initiated and user-initiated sessions. The Check new option under Settings, Software update will be grayed out.


Low Battery notification

  • Depending on the device, minimum battery required might vary from 30% to 50%. Please make sure your phone has a full charge or is connected to a wall outlet.


Software Upgrade Assistant Tool
If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access with a USB cable, then download the Software Upgrade Assistant (PDF*) tool to your computer, which will check for software updates and initiate the software update process.



expand

Previous Software Update Benefits

Software Version: Build Number: 2.41.605.12

Verizon Wireless is pleased to announce a new software update for your HTC 10. Androidâ„¢ 7.0 Nougat improves your mobile experience with new battery-smart features and multitasking enhancements. This update also includes the latest Android security updates and bug fixes.

Use two apps at same time with multi-window view

  • To activate multi-window view, touch and hold the recent apps button. Whichever app you're currently using will go to the top of the screen on your HTC 10, with a list of recent apps along the bottom.
  • Select the second app you want to use from the list. Drag the divider to resize the app windows, or to maximize either active app.

Split-screen view

Multitasking has never been easier, use 2 apps on screen at the same time.

To enable Split-screen mode (Portrait orientation):

  1. Touch and hold the Recent Apps button
  2. Tap and hold the app you want to use and drag it to the top of your screen
  3. To use an app on the bottom screen:
    1. Swipe up or down through your recent apps
    2. Tap the app you want to use

If you have one app open, you can also switch to Split-screen view by tapping and holding the Recent Apps button, and your current app will move to the top half of the screen.

HTC 10 Split-Screen View screenshot

View two Chrome tabs

When using Chrome in multi-window mode, tap the Menu button and select the handy option to Move to other window.

HTC 10 Chrome Tabs screenshot

Data saver

With Android Nougat on the HTC 10, you can now enable Data Saver to restrict specific apps from using data in the background. Under the Data Usage menu, open Data Saver and slide or tap it on. You can then go through a list of apps installed on your device, and enable background data for each one you want.

HTC 10 Data Saver screenshot HTC 10 Data Saver screenshot

Easier Settings app navigation

When in Settings, you can quickly hop between various sections using the menu icon on the left side of your screen (or by dragging in from the left edge). Settings are broken down into the same categories as the main list, but using the slide-out menu eliminates the need to tap the back button, scroll, and then select another setting category.

HTC 10 Easier Settings screenshot

Quicker multi-tasking

You can now double-tap the recent apps button to quickly switch between your two most recently used apps. For example, if you're writing an email in Gmail but need to look something up, you can open Chrome, find and copy a link, then double-tap the recent apps button and your HTC 10 will switch back to Gmail.

Reply with speed

You can now reply directly in notifications from apps like Facebook Messenger, Hangouts, or Messenger directly, so you can have a conversation without having to bounce between apps.

Next steps and additional links:

Please allow additional time for the apps on your device to continue to download after the software update.



HTC 10 is a trademark of the HTC Corporation.
Android is a trademark of Google, Inc.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.

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