Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum+ by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Apple® iPad® (9.7-inch)
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
Samsung SCH-u550
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

Accessories

Using Your HTC Ice View Phone Case
[Video]
Learn how to use your HTC Ice View! This video explains all the features and will teach you how to use your new phone case.
Length: 2:03

Activation & Initial Setup

Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Initial Activation and Setup - HTC 10™
[Device-Specific Instructions]
Getting to Know Your HTC 10
[PDF]
Get to know your new HTC 10 with this quick reference guide.
Turn Off Android Device Protection - HTC 10™
[Device-Specific Instructions]
To disable the screen lock setting on your DROID INCREDIBLE 2, check out this info.

Alerts & Reminders

Alerts - HTC 10™
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Media Share - HTC 10™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]
Move Pictures/Videos from Device - HTC 10™
[Device-Specific Instructions]
Move Pictures/Videos to Device - HTC 10™
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Signal Strength - HTC 10™
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Restart in Safe Mode - HTC 10™
[Device-Specific Instructions]
Battery Saving Tips for Your HTC 10
[Video]
Watch this video for battery tips and tricks on your HTC 10 from Verizon.
Length: 2:41
Factory Data Reset (Powered Off) - HTC 10™
[Device-Specific Instructions]
Battery Overview - HTC 10™
[Device-Specific Instructions]
Power Up in Safe Mode - HTC 10™
[Device-Specific Instructions]
Extend Battery Life - HTC 10™
[Device-Specific Instructions]
Power Saver Settings - HTC 10™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Soft Reset - HTC 10™
[Device-Specific Instructions]
Turn Power Saver On / Off - HTC 10™
[Device-Specific Instructions]
View Battery Status - HTC 10™
[Device-Specific Instructions]

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - HTC 10™
[Device-Specific Instructions]
Bluetooth® On/Off - HTC 10™
[Device-Specific Instructions]
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]

Calling & Dialing

Enable/Disable Wi-Fi Calling - HTC 10™
[Device-Specific Instructions]
Auto Reject or Ignore Call - HTC 10™
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Place a Conference Call - HTC 10™
[Device-Specific Instructions]
Redial - HTC 10™
[Device-Specific Instructions]
Add a Speed Dial - HTC 10™
[Device-Specific Instructions]
Call History - HTC 10™
[Device-Specific Instructions]
DTMF - HTC 10™
[Device-Specific Instructions]
Dial a Number - HTC 10™
[Device-Specific Instructions]
Remove a Speed Dial - HTC 10™
[Device-Specific Instructions]

Camera, Photos & Videos

Photo Gallery on Your HTC 10
[Video]
Learn to organize your photos into groups for easy sharing on your HTC 10 from Verizon.
Length: 1:16
View Pictures/Videos - HTC 10™
[Device-Specific Instructions]
Play/Copy Media (DLNA) - HTC 10™
[Device-Specific Instructions]
Share a Video from the Gallery - HTC 10™
[Device-Specific Instructions]
Move Pictures/Videos from Device - HTC 10™
[Device-Specific Instructions]
Move Pictures/Videos to Device - HTC 10™
[Device-Specific Instructions]
Record and Share a Video - HTC 10™
[Device-Specific Instructions]
Share a Picture from the Gallery - HTC 10™
[Device-Specific Instructions]
Take and Share a Picture - HTC 10™
[Device-Specific Instructions]
Using the Camera on Your HTC 10
[Video]
Learn to use the features on the camera to take the perfect picture on your HTC 10 from Verizon.
Length: 4:02

Computer/PC Connectivity

USB Debugging Mode - HTC 10™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - HTC 10™
[Device-Specific Instructions]
Edit a Contact - HTC 10™
[Device-Specific Instructions]
Add a Contact - HTC 10™
[Device-Specific Instructions]
Contact Display Options - HTC 10™
[Device-Specific Instructions]
Import Contacts from a SD Card - HTC 10™
[Device-Specific Instructions]
Import Contacts from a SIM Card - HTC 10™
[Device-Specific Instructions]
Link/Unlink Contacts - HTC 10™
[Device-Specific Instructions]
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]
View Contact Sync Source - HTC 10™
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - HTC 10™
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - HTC 10™
[Device-Specific Instructions]
Enable/Disable Data - HTC 10™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - HTC 10™
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View MAC Address - HTC 10™
[Device-Specific Instructions]
View Device ID (ESN/IMEI/MEID) - HTC 10™
[Device-Specific Instructions]
View Phone Information - HTC 10™
[Device-Specific Instructions]
View Phone Number - HTC 10™
[Device-Specific Instructions]

Device Settings

Touch Screen Settings - HTC 10™
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Font Settings - HTC 10™
[Device-Specific Instructions]
Access Notification Panel - HTC 10™
[Device-Specific Instructions]
Adjust Brightness Settings - HTC 10™
[Device-Specific Instructions]
Adjust Display Settings - HTC 10™
[Device-Specific Instructions]
Airplane Mode - HTC 10™
[Device-Specific Instructions]
If your device can't make or receive calls or use data services, view this info on Airplane Mode.
DLNA Settings - HTC 10™
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email, text, pics or videos, view this info.
Enable/Disable Screen Rotation - HTC 10™
[Device-Specific Instructions]
Restriction Settings - HTC 10™
[Device-Specific Instructions]
Turn Screen Inversion On / Off - HTC 10™
[Device-Specific Instructions]
If the color scheme on your HTC 10 is reversed, view this.

Email/Gmail

Create a New Google™ Account - HTC 10™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Remove Gmail™ Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your HTC 10 often fixes email issues.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Account Sync Settings - HTC 10™
[Device-Specific Instructions]
Gmail™ Sync - HTC 10™
[Device-Specific Instructions]
Corporate Email (Exchange ActiveSync®) Server Settings - HTC 10™
[Device-Specific Instructions]
If you need to update the work email password/server settings for your HTC 10, view this info.
Delete Email Messages - HTC 10™
[Device-Specific Instructions]
Email Account Common Settings - HTC 10™
[Device-Specific Instructions]
Email Account Signature Settings - HTC 10™
[Device-Specific Instructions]
Remove a Personal (POP / IMAP) Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding an email account on your HTC 10 often fixes email issues.
Reply to an Email Message - HTC 10™
[Device-Specific Instructions]
View Email Messages - HTC 10™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - HTC 10™
[Device-Specific Instructions]

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
GPS Location - HTC 10™
[Device-Specific Instructions]

Home Screen

Add Widgets to Home Screen - HTC 10™
[Device-Specific Instructions]
Add Folders to Home Screen - HTC 10™
[Device-Specific Instructions]
Add Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - HTC 10™
[Device-Specific Instructions]
Remove Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Remove Items from Home Screen - HTC 10™
[Device-Specific Instructions]
Rename Home Screen Folder - HTC 10™
[Device-Specific Instructions]
Set a Default Home Screen Panel - HTC 10™
[Device-Specific Instructions]
View Home Screen Panels - HTC 10™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot On/Off - HTC 10™
[Device-Specific Instructions]
Mobile Hotspot Settings - HTC 10™
[Device-Specific Instructions]

Internet & Web Browser

Add a Virtual Private Network - HTC 10™
[Device-Specific Instructions]
Web Browser - HTC 10™
[Device-Specific Instructions]

Keyboard

Using the Keyboard on Your HTC 10
[Video]
Customize your virtual keyboard with new emojis and settings on your HTC 10 from Verizon.
Length: 2:06

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - HTC 10™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Unlock the Device - HTC 10™
[Device-Specific Instructions]
Change Device Password - HTC 10™
[Device-Specific Instructions]
To change the method used to lock or unlock your HTC 10, view this info.
Lock Screen Notifications - HTC 10™
[Device-Specific Instructions]
Password Options - HTC 10™
[Device-Specific Instructions]
Set Up Screen Lock - HTC 10™
[Device-Specific Instructions]
Smart Lock - HTC 10™
[Device-Specific Instructions]
Turn Off Screen Lock - HTC 10™
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Insert the Memory Card - HTC 10™
[Device-Specific Instructions]
Format SD Card - HTC 10™
[Device-Specific Instructions]
View this info on memory card formatting options for your HTC 10.
Check Memory - HTC 10™
[Device-Specific Instructions]
Export Contacts to a SD Card - HTC 10™
[Device-Specific Instructions]
Remove the Memory Card - HTC 10™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]

Near Field Communication (NFC)

Turn Near Field Communication (NFC) On/Off - HTC 10™
[Device-Specific Instructions]
Near Field Communication (NFC) allows the transfer of data between devices that are a few centimeters apart, typically back-to-back. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Tap & Pay - HTC 10™
[Device-Specific Instructions]

Operating System & Software

HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - HTC 10™
[Device-Specific Instructions]
To view the software version your HTC 10 is running, check out this info.
Install System Updates - HTC 10™
[Device-Specific Instructions]
Factory Data Reset (Powered On) - HTC 10™
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Enable/Disable the SIM PIN - HTC 10™
[Device-Specific Instructions]
Insert the SIM Card - HTC 10™
[Device-Specific Instructions]
View the SIM Card Number - HTC 10™
[Device-Specific Instructions]
Export Contacts to a SIM Card - HTC 10™
[Device-Specific Instructions]
Modify the SIM PIN - HTC 10™
[Device-Specific Instructions]
Remove the SIM Card - HTC 10™
[Device-Specific Instructions]
Unblock SIM PIN - HTC 10™
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtones - HTC 10™
[Device-Specific Instructions]
Save a Ringtone - HTC 10™
[Device-Specific Instructions]
Volume Controls - HTC 10™
[Device-Specific Instructions]
Personal Audio Profile on Your HTC 10
[Video]
Learn to fine tune your audio settings by using the Personal Audio Profile on your HTC 10 from Verizon.
Length: 1:40
Speakerphone - HTC 10™
[Device-Specific Instructions]
Vibrate Mode - HTC 10™
[Device-Specific Instructions]
BoomSound Settings - HTC 10™
[Device-Specific Instructions]

Text & Multimedia Messaging

Garbled Message
[Device-Specific Instructions]
Cut, Copy and Paste Text - HTC 10™
[Device-Specific Instructions]
View Text Messages - HTC 10™
[Device-Specific Instructions]
Delete Messages - HTC 10™
[Device-Specific Instructions]
Auto Receive Messages - HTC 10™
[Device-Specific Instructions]
Create and Send a Text Message - HTC 10™
[Device-Specific Instructions]
Text Message Signature - HTC 10™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - HTC 10™
[Device-Specific Instructions]
Set Up Printing - HTC 10™
[Device-Specific Instructions]

TV

Wireless Display - HTC 10™
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - HTC 10™
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - HTC 10™
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
Network Mode Settings - HTC 10™
[Device-Specific Instructions]
Wi-Fi Direct On/Off - HTC 10™
[Device-Specific Instructions]
Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Remove Wi-Fi Connection - HTC 10™
[Device-Specific Instructions]
Reset Network Settings - HTC 10™
[Device-Specific Instructions]
Wi-Fi On/Off - HTC 10™
[Device-Specific Instructions]

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