Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Google Pixel
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Google Pixel XL
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
2018 Camry by Toyota
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Jest™
Motorola V60p
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™

Accessories

Using Your HTC Ice View Phone Case
[Video]
Learn how to use your HTC Ice View! This video explains all the features and will teach you how to use your new phone case.
Length: 2:03

Activation, Setup & User Guides

Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Initial Activation and Setup - HTC 10™
[Device-Specific Instructions]
Getting to Know Your HTC 10
[PDF]
Get to know your new HTC 10 with this quick reference guide.
Turn Off Android Device Protection - HTC 10™
[Device-Specific Instructions]
To disable the screen lock setting on your DROID INCREDIBLE 2, check out this info.

Alerts & Reminders

Manage Alerts / Notifications - HTC 10™
[Device-Specific Instructions]

Back Up & Transfer Content

Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Media Share - HTC 10™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]
Move Pictures / Videos to Device - HTC 10™
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Restart in Safe Mode - HTC 10™
[Device-Specific Instructions]
Battery Saving Tips for Your HTC 10
[Video]
Watch this video for battery tips and tricks on your HTC 10 from Verizon.
Length: 2:41
Factory Data Reset (Powered Off) - HTC 10™
[Device-Specific Instructions]
Battery Overview - HTC 10™
[Device-Specific Instructions]
Power Up in Safe Mode - HTC 10™
[Device-Specific Instructions]
Extend Battery Life - HTC 10™
[Device-Specific Instructions]
Power Saver Settings - HTC 10™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Soft Reset - HTC 10™
[Device-Specific Instructions]
Turn Power Saver On / Off - HTC 10™
[Device-Specific Instructions]
View Battery Status - HTC 10™
[Device-Specific Instructions]

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Bluetooth® Discovery Mode - HTC 10™
[Device-Specific Instructions]
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]
Turn Bluetooth® On / Off - HTC 10™
[Device-Specific Instructions]

Calling & Dialing

Turn Wi-Fi Calling On / Off - HTC 10™
[Device-Specific Instructions]
Auto Reject or Ignore Call - HTC 10™
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Place a Conference Call - HTC 10™
[Device-Specific Instructions]
Redial - HTC 10™
[Device-Specific Instructions]
Add a Speed Dial - HTC 10™
[Device-Specific Instructions]
Call History - HTC 10™
[Device-Specific Instructions]
Call a Number - HTC 10™
[Device-Specific Instructions]
DTMF - HTC 10™
[Device-Specific Instructions]
Remove a Speed Dial - HTC 10™
[Device-Specific Instructions]

Camera, Photos & Videos

Photo Gallery on Your HTC 10
[Video]
Learn to organize your photos into groups for easy sharing on your HTC 10 from Verizon.
Length: 1:16
View Pictures / Videos - HTC 10™
[Device-Specific Instructions]
Play / Copy Media (DLNA) - HTC 10™
[Device-Specific Instructions]
Share Video from Gallery - HTC 10™
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - HTC 10™
[Device-Specific Instructions]
Move Pictures / Videos to Device - HTC 10™
[Device-Specific Instructions]
Record and Share a Video - HTC 10™
[Device-Specific Instructions]
Share Picture from Gallery - HTC 10™
[Device-Specific Instructions]
Take and Share a Picture - HTC 10™
[Device-Specific Instructions]
Using the Camera on Your HTC 10
[Video]
Learn to use the features on the camera to take the perfect picture on your HTC 10 from Verizon.
Length: 4:02

Computer/PC Connectivity

USB Debugging Mode - HTC 10™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - HTC 10™
[Device-Specific Instructions]
Edit a Contact - HTC 10™
[Device-Specific Instructions]
Add a Contact - HTC 10™
[Device-Specific Instructions]
Contact Display Options - HTC 10™
[Device-Specific Instructions]
Import Contacts from SD Card - HTC 10™
[Device-Specific Instructions]
Import Contacts from SIM Card - HTC 10™
[Device-Specific Instructions]
Link / Unlink Contacts - HTC 10™
[Device-Specific Instructions]
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - HTC 10™
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - HTC 10™
[Device-Specific Instructions]
Turn Data On / Off - HTC 10™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - HTC 10™
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View MAC Address - HTC 10™
[Device-Specific Instructions]
View Phone Info - HTC 10™
[Device-Specific Instructions]
View Phone Number - HTC 10™
[Device-Specific Instructions]

Device Settings

Touch Screen Settings - HTC 10™
[Device-Specific Instructions]
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Font Settings - HTC 10™
[Device-Specific Instructions]
Access Notification Panel - HTC 10™
[Device-Specific Instructions]
Adjust Brightness Settings - HTC 10™
[Device-Specific Instructions]
Adjust Display Settings - HTC 10™
[Device-Specific Instructions]
Airplane Mode - HTC 10™
[Device-Specific Instructions]
If your device can't make or receive calls or use data services, view this info on Airplane Mode.
DLNA Settings - HTC 10™
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email, text, pics or videos, view this info.
Manage Interruptions - HTC 10™
[Device-Specific Instructions]
Restriction Settings - HTC 10™
[Device-Specific Instructions]
Turn Screen Inversion On / Off - HTC 10™
[Device-Specific Instructions]
If the color scheme on your HTC 10 is reversed, view this.
Turn Screen Rotation On / Off - HTC 10™
[Device-Specific Instructions]
View Contact Sync Source - HTC 10™
[Device-Specific Instructions]

Email/Gmail

Create a New Google™ Account - HTC 10™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Remove Gmail™ Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your HTC 10 often fixes email issues.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Account Sync Settings - HTC 10™
[Device-Specific Instructions]
Gmail™ Sync - HTC 10™
[Device-Specific Instructions]
Add a Personal Email Account - HTC 10™
[Device-Specific Instructions]
Compose and Send Email Message - HTC 10™
[Device-Specific Instructions]
Corporate Email (Exchange ActiveSync®) Server Settings - HTC 10™
[Device-Specific Instructions]
If you need to update the work email password/server settings for your HTC 10, view this info.
Delete Email Messages - HTC 10™
[Device-Specific Instructions]
Email Account Common Settings - HTC 10™
[Device-Specific Instructions]
Email Account Signature Settings - HTC 10™
[Device-Specific Instructions]
Remove a Personal Email Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding an email account on your HTC 10 often fixes email issues.
Reply to an Email Message - HTC 10™
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - HTC 10™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - HTC 10™
[Device-Specific Instructions]

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - HTC 10™
[Device-Specific Instructions]

Home Screen

Add Widgets to Home Screen - HTC 10™
[Device-Specific Instructions]
Add Folders to Home Screen - HTC 10™
[Device-Specific Instructions]
Add Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - HTC 10™
[Device-Specific Instructions]
Remove Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Remove Items from Home Screen - HTC 10™
[Device-Specific Instructions]
Rename Home Screen Folder - HTC 10™
[Device-Specific Instructions]
Set Default Home Screen Panel - HTC 10™
[Device-Specific Instructions]
View Home Screen Panels - HTC 10™
[Device-Specific Instructions]

Hotspot

Change Mobile Hotspot Password - HTC 10™
[Device-Specific Instructions]
Mobile Hotspot Settings - HTC 10™
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - HTC 10™
[Device-Specific Instructions]

Internet & Web Browser

Add a Virtual Private Network - HTC 10™
[Device-Specific Instructions]
Web Browser - HTC 10™
[Device-Specific Instructions]

Keyboard

Using the Keyboard on Your HTC 10
[Video]
Customize your virtual keyboard with new emojis and settings on your HTC 10 from Verizon.
Length: 2:06

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - HTC 10™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Unlock the Device - HTC 10™
[Device-Specific Instructions]
Change Device Password - HTC 10™
[Device-Specific Instructions]
To change the method used to lock or unlock your HTC 10, view this info.
Add Additional Fingerprints - HTC 10™
[Device-Specific Instructions]
Lock Screen Notifications - HTC 10™
[Device-Specific Instructions]
Manage Screen Lock Settings - HTC 10™
[Device-Specific Instructions]
Remove Saved Fingerprints - HTC 10™
[Device-Specific Instructions]
Set Up Fingerprint Recognition - HTC 10™
[Device-Specific Instructions]
Set Up Screen Lock - HTC 10™
[Device-Specific Instructions]
Smart Lock - HTC 10™
[Device-Specific Instructions]
Turn Off Screen Lock - HTC 10™
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Insert SD Card - HTC 10™
[Device-Specific Instructions]
Format SD Card - HTC 10™
[Device-Specific Instructions]
View this info on memory card formatting options for your HTC 10.
Check Memory - HTC 10™
[Device-Specific Instructions]
Export Contacts to SD Card - HTC 10™
[Device-Specific Instructions]
Remove SD Card - HTC 10™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]

Near Field Communication (NFC)

Turn NFC On / Off - HTC 10™
[Device-Specific Instructions]
Near Field Communication (NFC) allows the transfer of data between devices that are a few centimeters apart, typically back-to-back. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Tap & Pay - HTC 10™
[Device-Specific Instructions]

Operating System & Software

HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - HTC 10™
[Device-Specific Instructions]
To view the software version your HTC 10 is running, check out this info.
Install System Updates - HTC 10™
[Device-Specific Instructions]
Factory Data Reset (Powered On) - HTC 10™
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Turn SIM PIN On / Off - HTC 10™
[Device-Specific Instructions]
Insert SIM Card - HTC 10™
[Device-Specific Instructions]
View SIM Card Number - HTC 10™
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - HTC 10™
[Device-Specific Instructions]
Export Contacts to SIM Card - HTC 10™
[Device-Specific Instructions]
Modify SIM PIN - HTC 10™
[Device-Specific Instructions]
Remove SIM Card - HTC 10™
[Device-Specific Instructions]
Unblock SIM PIN - HTC 10™
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtones - HTC 10™
[Device-Specific Instructions]
Save a Ringtone - HTC 10™
[Device-Specific Instructions]
Volume Controls - HTC 10™
[Device-Specific Instructions]
Personal Audio Profile on Your HTC 10
[Video]
Learn to fine tune your audio settings by using the Personal Audio Profile on your HTC 10 from Verizon.
Length: 1:40
Speakerphone - HTC 10™
[Device-Specific Instructions]
Vibrate Mode - HTC 10™
[Device-Specific Instructions]
BoomSound Settings - HTC 10™
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - HTC 10™
[Device-Specific Instructions]

Text & Multimedia Messaging

Garbled Message
[Device-Specific Instructions]
Cut, Copy and Paste Text - HTC 10™
[Device-Specific Instructions]
View Text Messages - HTC 10™
[Device-Specific Instructions]
Delete Messages - HTC 10™
[Device-Specific Instructions]
Auto Receive Messages - HTC 10™
[Device-Specific Instructions]
Create and Send a Text Message - HTC 10™
[Device-Specific Instructions]
Text Message Signature - HTC 10™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - HTC 10™
[Device-Specific Instructions]
Set Up Printing - HTC 10™
[Device-Specific Instructions]

TV

Wireless Display - HTC 10™
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - HTC 10™
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - HTC 10™
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
Network Mode Settings - HTC 10™
[Device-Specific Instructions]
Turn Wi-Fi Direct On / Off - HTC 10™
[Device-Specific Instructions]
Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Remove Wi-Fi Connection - HTC 10™
[Device-Specific Instructions]
Reset Network Settings - HTC 10™
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - HTC 10™
[Device-Specific Instructions]

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