Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Apple® iPhone® XR
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Accessories

Using Your HTC Ice View Phone Case
[Video]
Learn how to use your HTC Ice View! This video explains all the features and will teach you how to use your new phone case.
Length: 2:03

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Bring Your Own Device to Your Account
[General Information]
Learn how to use My Verizon to bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Set Up Device - HTC 10™
[Device-Specific Instructions]
Here's how to activate and setup your HTC 10.
Getting to Know Your HTC 10
[PDF]
Get to know your new HTC 10 with this quick reference guide.
Turn Off Android® Device Protection - HTC 10
[Device-Specific Instructions]
Here's how to turn off Android Device Protection on your HTC 10.
Turn On Android® Device Protection - HTC 10
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your HTC 10.

Alerts & Reminders

Manage Alerts / Notifications - HTC 10™
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer music files between your HTC 10 and a computer.
Media Share - HTC 10™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer music files between your device and a computer.
Move Pictures / Videos from Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer picture or video files between your HTC 10 and your computer.
Move Pictures / Videos to Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer or move picture/video files between your device and computer/PC or a removable memory/SD card.

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
HTC 10™: Charging Your Phone
[Interactive Simulation]
Learn how to charge your HTC 10.
HTC 10™: Getting to Know Back of Your Phone
[Interactive Simulation]
Learn more about the back of your HTC 10.
HTC 10™: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your HTC 10.
HTC 10™: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your HTC 10.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Restart in Safe Mode - HTC 10™
[Device-Specific Instructions]
Safe Mode helps determine if an app is causing your HTC 10 to freeze, reset or run slow.
Battery Saving Tips for Your HTC 10
[Video]
Watch this video for battery tips and tricks on your HTC 10 from Verizon.
Length: 2:41
Factory Data Reset (Powered Off) - HTC 10™
[Device-Specific Instructions]
Battery Overview - HTC 10™
[Device-Specific Instructions]
Power Up in Safe Mode - HTC 10™
[Device-Specific Instructions]
Extend Battery Life - HTC 10™
[Device-Specific Instructions]
Power Saver Settings - HTC 10™
[Device-Specific Instructions]
Here's how to manage battery saver settings on your HTC 10.
Soft Reset - HTC 10™
[Device-Specific Instructions]
Here's how to power off and restart your HTC 10.
Turn Power Saver On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to turn power saver on or off for your HTC 10.
View Battery Status - HTC 10™
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - HTC 10™
[Device-Specific Instructions]
HTC 10™: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your HTC 10 with your Bluetooth device.
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]
Here's how to send a contact using Bluetooth from your HTC 10.
Turn Bluetooth® On / Off - HTC 10™
[Device-Specific Instructions]

Calling & Dialing

Turn Wi-Fi Calling On / Off - HTC 10™
[Device-Specific Instructions]
Auto Reject or Ignore Call - HTC 10™
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Place a Conference Call - HTC 10™
[Device-Specific Instructions]
Here's how to place a conference call (multi-party) using your HTC 10.
Redial - HTC 10™
[Device-Specific Instructions]
Activate Wi-Fi Calling - HTC
[Device-Specific Instructions]
Add a Speed Dial - HTC 10™
[Device-Specific Instructions]
Here's how to add a speed dial to your HTC 10.
Call History - HTC 10™
[Device-Specific Instructions]
Here's how to view or clear the call history on your HTC 10.
Call a Number - HTC 10™
[Device-Specific Instructions]
DTMF - HTC 10™
[Device-Specific Instructions]
HTC 10™: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your HTC 10.
HTC 10™: Calling a New Number
[Interactive Simulation]
Discover how to use your HTC 10 to call a new number.
HTC 10™: Calling with HD Voice
[Interactive Simulation]
Discover how to turn on HD Voice on your HTC 10.
HTC 10™: Calling with Video
[Interactive Simulation]
Discover how to turn on HD Voice on your HTC 10.
HTC 10™: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your HTC 10.
HTC 10™: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your HTC 10.
HTC 10™: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your HTC 10.
HTC 10™: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your HTC 10.
HTC 10™: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn on HD Voice on your HTC 10.
HTC 10™: Turning on Wi-Fi Calling
[Interactive Simulation]
Learn how to use wi-fi calling on your HTC 10.
HTC 10™: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your HTC 10.
HTC 10™: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your HTC 10.
Remove a Speed Dial - HTC 10™
[Device-Specific Instructions]
Here's how to remove a speed dial from your HTC 10.

Camera, Photos & Videos

Photo Gallery on Your HTC 10
[Video]
Learn to organize your photos into groups for easy sharing on your HTC 10 from Verizon.
Length: 1:16
View Pictures / Videos - HTC 10™
[Device-Specific Instructions]
Share Video from Gallery - HTC 10™
[Device-Specific Instructions]
Here's how to share a video from your HTC 10's video gallery.
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - HTC 10™
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your HTC 10.
HTC 10™: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your HTC 10.
HTC 10™: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your HTC 10.
HTC 10™: Changing the File Size of Pictures and Videos
[Interactive Simulation]
A visual guide for how to change the picture or video file size on your HTC 10.
HTC 10™: Recording a Video
[Interactive Simulation]
Learn how to record a video using your HTC 10.
HTC 10™: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your HTC 10.
HTC 10™: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your HTC 10.
HTC 10™: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your HTC 10.
HTC 10™: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your HTC 10.
HTC 10™: Transferring Photos to an SD Card
[Interactive Simulation]
Learn how to free up memory on your phone by moving photos to your SD Card using your HTC 10.
HTC 10™: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your HTC 10.
HTC 10™: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your HTC 10.
Move Pictures / Videos from Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer picture or video files between your HTC 10 and your computer.
Move Pictures / Videos to Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer or move picture/video files between your device and computer/PC or a removable memory/SD card.
Record and Share a Video - HTC 10™
[Device-Specific Instructions]
Here's how to record and send a video using your HTC 10.
Share Picture from Gallery - HTC 10™
[Device-Specific Instructions]
Here's how to share pictures from your HTC 10's photo gallery.
Take and Share a Picture - HTC 10™
[Device-Specific Instructions]
Here's how to take and send a picture using your HTC 10.
Using the Camera on Your HTC 10
[Video]
Learn to use the features on the camera to take the perfect picture on your HTC 10 from Verizon.
Length: 4:02

Computer/PC Connectivity

USB Debugging Mode - HTC 10™
[Device-Specific Instructions]
Here's how to make a connection between your HTC 10 and computer with the Android SDK (software development kit).

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Delete a Contact - HTC 10™
[Device-Specific Instructions]
Edit a Contact - HTC 10™
[Device-Specific Instructions]
Add a Contact - HTC 10™
[Device-Specific Instructions]
Here's how to add contacts to your HTC 10.
Contact Display Options - HTC 10™
[Device-Specific Instructions]
HTC 10™: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your HTC 10.
HTC 10™: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your HTC 10.
HTC 10™: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your HTC 10.
HTC 10™: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your HTC 10 without looking at it.
HTC 10™: Blocking and Unblocking a Number
[Interactive Simulation]
Discover how to block a number on your HTC 10.
HTC 10™: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your HTC 10.
HTC 10™: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your HTC 10.
Import Contacts from SD Card - HTC 10™
[Device-Specific Instructions]
Import Contacts from SIM Card - HTC 10™
[Device-Specific Instructions]
Link / Unlink Contacts - HTC 10™
[Device-Specific Instructions]
Send Contact via Bluetooth® - HTC 10™
[Device-Specific Instructions]
Here's how to send a contact using Bluetooth from your HTC 10.
View Contact Sync Source - HTC 10™
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Manage Data Usage - HTC 10™
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Data Roaming - HTC 10™
[Device-Specific Instructions]
If you can't connect to internet or send/receive email, pics or videos, here's how to check your HTC 10 data roam setting.
Turn Data On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to turn the mobile data for your HTC 10™ on or off.
Restrict Data Usage by App - HTC 10™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - HTC 10™
[Device-Specific Instructions]
If your HTC 10 shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - HTC 10™
[Device-Specific Instructions]
View Phone Info - HTC 10™
[Device-Specific Instructions]
Here's how to view phone info for your HTC 10.
View Phone Number - HTC 10™
[Device-Specific Instructions]
Here's how to view the phone number associated with your HTC 10.

Device Settings

Turn Phone Storage Encryption On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to encrypt an SD card on your HTC 10.
Touch Screen Settings - HTC 10™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Font Settings - HTC 10™
[Device-Specific Instructions]
Access Notification Panel - HTC 10™
[Device-Specific Instructions]
Here's how to access notifications on your HTC 10.
Adjust Brightness Settings - HTC 10™
[Device-Specific Instructions]
Here's how to adjust screen brightness on your HTC 10.
Adjust Display Settings - HTC 10™
[Device-Specific Instructions]
Here's how to adjust the display settings on your HTC 10.
Airplane Mode - HTC 10™
[Device-Specific Instructions]
Here's how to turn Verizon network services on/off or if they aren't functioning.
DLNA Settings - HTC 10™
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email, text, pics or videos, view this info.
HTC 10™: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your HTC 10 to change alert sounds, turn off GPS and more.
HTC 10™: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your HTC 10 by adjusting the screen timeout.
HTC 10™: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your HTC 10.
HTC 10™: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your HTC 10.
HTC 10™: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your HTC 10.
HTC 10™: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your HTC 10.
HTC 10™: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your HTC 10.
HTC 10™: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your HTC 10 to Airplane mode.
HTC 10™: Updating the Phone OS
[Interactive Simulation]
Learn how to update the OS on your HTC 10.
HTC 10™: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your HTC 10's battery life for the most important functions.
Manage Interruptions - HTC 10™
[Device-Specific Instructions]
If you're not getting incoming calls or messages, here's how to check your do not disturb settings.
Restriction Settings - HTC 10™
[Device-Specific Instructions]
Turn Screen Inversion On / Off - HTC 10™
[Device-Specific Instructions]
If the color scheme on your HTC 10 is reversed, view this.
Turn Screen Rotation On / Off - HTC 10™
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Create a New Google™ Account - HTC 10™
[Device-Specific Instructions]
Here's how to create a new Google account for your HTC 10.
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Remove Gmail™ Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your HTC 10 often fixes email issues.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Account Sync Settings - HTC 10™
[Device-Specific Instructions]
Add an Existing Google™ Account - HTC 10™
[Device-Specific Instructions]
Here's how to add an existing Google account to your HTC 10.
Email Account Password and Server Settings - HTC 10™
[Device-Specific Instructions]
Here's how to update the personal email password/server settings for your HTC 10.
Perform a Gmail™ Sync - HTC 10™
[Device-Specific Instructions]
If your Google email, contacts, calendar, etc. aren't syncing, here's how to check sync settings.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Add a Personal Email Account - HTC 10™
[Device-Specific Instructions]
Here's how to add an email account to your HTC 10.
Compose and Send Email Message - HTC 10™
[Device-Specific Instructions]
Corporate Email (Exchange ActiveSync®) Data Usage Settings - HTC 10™
[Device-Specific Instructions]
Here's how to modify data usage options for the work email account on your HTC 10.
Corporate Email (Exchange ActiveSync®) Notification Settings - HTC 10™
[Device-Specific Instructions]
If you're not getting notifications for the work email on your HTC 10, here's how to check settings.
Corporate Email (Exchange ActiveSync®) Server Settings - HTC 10™
[Device-Specific Instructions]
If you need to update the work email password/server settings for your HTC 10, view this info.
Corporate Email (Exchange ActiveSync®) Signature Settings - HTC 10™
[Device-Specific Instructions]
Here's how to enter or edit the work email signature on your HTC 10.
Corporate Email (Exchange ActiveSync®) Sync Settings - HTC 10™
[Device-Specific Instructions]
Here's how to adjust the work email sync frequency settings on your HTC 10.
Delete Email Messages - HTC 10™
[Device-Specific Instructions]
Email Account Common Settings - HTC 10™
[Device-Specific Instructions]
Email Account Signature Settings - HTC 10™
[Device-Specific Instructions]
Here's how to enter or edit the personal email signature on your HTC 10.
HTC 10™: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your HTC 10.
HTC 10™: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your HTC 10.
HTC 10™: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your HTC 10.
HTC 10™: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your HTC 10.
HTC 10™: Sending an Email to a Group
[Interactive Simulation]
Find out how to send an email to a group on your HTC 10.
HTC 10™: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your HTC 10.
HTC 10™: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your HTC 10.
HTC 10™: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your HTC 10.
Remove a Personal Email Account - HTC 10™
[Device-Specific Instructions]
Removing then re-adding an email account on your HTC 10 often fixes email issues.
Reply to an Email Message - HTC 10™
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - HTC 10™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - HTC 10™
[Device-Specific Instructions]
Here's how to ensure your Google-related content (e.g., contacts, apps, etc.) is backed up on your HTC 10.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - HTC 10™
[Device-Specific Instructions]

Home Screen

Add Widgets to Home Screen - HTC 10™
[Device-Specific Instructions]
Here's how to add a widget (weather, clock, calendar, etc.) to a Home screen on your HTC 10.
Add Folders to Home Screen - HTC 10™
[Device-Specific Instructions]
Add Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Here's how to add additional home screen panels to your HTC 10.
Add Shortcuts to Home Screen - HTC 10™
[Device-Specific Instructions]
HTC 10™: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your HTC 10 for quick access to them.
HTC 10™: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your HTC 10 to help organize your apps.
HTC 10™: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your HTC 10.
HTC 10™: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your HTC 10.
HTC 10™: Changing the Default Home Screen
[Interactive Simulation]
A visual guide for changing the default home screen on your HTC 10.
HTC 10™: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your HTC 10.
HTC 10™: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your HTC 10.
Remove Home Screen Panels - HTC 10™
[Device-Specific Instructions]
Here's how to remove Home screen panels from your HTC 10.
Remove Items from Home Screen - HTC 10™
[Device-Specific Instructions]
Rename Home Screen Folder - HTC 10™
[Device-Specific Instructions]
Here's how to rename a Home screen folder for your HTC 10.
Set Default Home Screen Panel - HTC 10™
[Device-Specific Instructions]
Here's how to set the default Home screen on your HTC 10.
View Home Screen Panels - HTC 10™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Change Mobile Hotspot Password - HTC 10™
[Device-Specific Instructions]
Here's how to change the Mobile Hotspot password on your HTC 10.
Configure Broadcast Settings - Mobile Hotspot - HTC 10™
[Device-Specific Instructions]
Here's how to change the broadcast channel for mobile hotspot on your HTC 10.
Mobile Hotspot Settings - HTC 10™
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to turn Mobile Hotspot on/off on your HTC 10 which may help if you can't connect to Wi-Fi.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Add a Virtual Private Network - HTC 10™
[Device-Specific Instructions]
Here's how to add a virtual private network (VPN) to your HTC10.
HTC 10™: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your HTC 10, so it's easy to find later.
HTC 10™: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your HTC 10.
HTC 10™: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your HTC 10.
HTC 10™: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your HTC 10.
Web Browser - HTC 10™
[Device-Specific Instructions]

Keyboard

Using the Keyboard on Your HTC 10
[Video]
Customize your virtual keyboard with new emojis and settings on your HTC 10 from Verizon.
Length: 2:06

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
HTC 10™: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your HTC 10.
Language Selection - HTC 10™
[Device-Specific Instructions]
Here's how to change the language on your HTC 10.

Lock, Unlock, Password & Security

Unlock Screen - HTC 10™
[Device-Specific Instructions]
Here's how to unlock the screen on your HTC 10.
Change Device Password - HTC 10™
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock your HTC 10.
Add Additional Fingerprints - HTC 10™
[Device-Specific Instructions]
HTC 10™: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your HTC 10 to help protect your private information.
HTC 10™: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your HTC 10.
Lock Screen Notifications - HTC 10™
[Device-Specific Instructions]
Here's how to manage lock screen notifications on your HTC 10.
Manage Screen Lock Settings - HTC 10™
[Device-Specific Instructions]
Here's how to adjust the screen lock settings for your HTC 10.
Remove Saved Fingerprints - HTC 10™
[Device-Specific Instructions]
Set Up Face Recognition - HTC 10™
[Device-Specific Instructions]
Set Up Fingerprint Recognition - HTC 10™
[Device-Specific Instructions]
Set Up Screen Lock - HTC 10™
[Device-Specific Instructions]
Here's how to setup a pass code on your HTC 10.
Smart Lock - HTC 10™
[Device-Specific Instructions]
Turn Off Screen Lock - HTC 10™
[Device-Specific Instructions]
Here's how to disable the screen lock setting on your HTC 10.

Memory/Storage

Move Files from Internal Storage to SD Card - HTC 10™
[Device-Specific Instructions]
Here's how to move files from your HTC 10 to an SD card.
Insert SD Card - HTC 10™
[Device-Specific Instructions]
Format SD Card - HTC 10™
[Device-Specific Instructions]
Here's how to format the memory card in your HTC 10.
Check Memory - HTC 10™
[Device-Specific Instructions]
Export Contacts to SD Card - HTC 10™
[Device-Specific Instructions]
Remove SD Card - HTC 10™
[Device-Specific Instructions]

Mobile Hotspot

HTC 10™: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your HTC 10 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Move Music Files to Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer music files between your HTC 10 and a computer.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Move Music Files from Device - HTC 10™
[Device-Specific Instructions]
Here's how to transfer music files between your device and a computer.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.

Navigating & Multitasking

HTC 10™: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your HTC 10.
HTC 10™: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your HTC 10.
HTC 10™: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your HTC 10.

Near Field Communication (NFC)

Turn NFC On / Off - HTC 10™
[Device-Specific Instructions]
Near Field Communication (NFC) allows the transfer of data between devices that are a few centimeters apart, typically back-to-back. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Tap & Pay - HTC 10™
[Device-Specific Instructions]

Operating System & Software

HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - HTC 10™
[Device-Specific Instructions]
Here's how to view the software version your HTC 10 is running.
Install Device Software Update - HTC 10™
[Device-Specific Instructions]
Here's how to check for or to install software updates on your HTC 10.
Factory Data Reset (Powered On) - HTC 10™
[Device-Specific Instructions]
If your HTC 10 has a blank or frozen screen or calling, app, audio and syncing issues, view this.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Turn SIM PIN On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to turn SIM card lock on or off for your HTC 10.
Insert SIM Card - HTC 10™
[Device-Specific Instructions]
View SIM Card Number - HTC 10™
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - HTC 10™
[Device-Specific Instructions]
Export Contacts to SIM Card - HTC 10™
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
HTC 10™: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your HTC 10.
HTC 10™: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your HTC 10 to add memory for photos, videos, music, documents and more.
Modify SIM PIN - HTC 10™
[Device-Specific Instructions]
Remove SIM Card - HTC 10™
[Device-Specific Instructions]
Unblock SIM PIN - HTC 10™
[Device-Specific Instructions]

Social Networking

HTC 10™: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your HTC 10.
HTC 10™: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your HTC 10 to help protect your account.
HTC 10™: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your HTC 10.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtones - HTC 10™
[Device-Specific Instructions]
Here's how to set the default ringtone on your HTC 10.
Save a Ringtone - HTC 10™
[Device-Specific Instructions]
Here's how to save a ringtone using your HTC 10.
Volume Controls - HTC 10™
[Device-Specific Instructions]
If your HTC 10 doesn't vibrate or make sounds when receiving texts, emails or alerts, here's how to adjust settings.
Personal Audio Profile on Your HTC 10
[Video]
Learn to fine tune your audio settings by using the Personal Audio Profile on your HTC 10 from Verizon.
Length: 1:40
Speakerphone - HTC 10™
[Device-Specific Instructions]
Here's how to use the speakerphone function on your HTC 10.
Vibrate Mode - HTC 10™
[Device-Specific Instructions]
BoomSound Settings - HTC 10™
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - HTC 10™
[Device-Specific Instructions]
Here's how to view the signal strength on your HTC 10.

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Text Message Notification Settings - HTC 10™
[Device-Specific Instructions]
Here's how to configure notification settings for the default text messaging (SMS) app on your HTC 10.
Cut, Copy and Paste Text - HTC 10™
[Device-Specific Instructions]
View Text Messages - HTC 10™
[Device-Specific Instructions]
Here's how to view text (SMS) messages on your HTC 10.
Delete Messages - HTC 10™
[Device-Specific Instructions]
Here's how to delete text (SMS) messages from your HTC 10.
Auto Receive Messages - HTC 10™
[Device-Specific Instructions]
If you're not receiving multimedia (picture / video) messages via the Messages app on your HTC 10, here's how to change settings.
Create and Send a Text Message - HTC 10™
[Device-Specific Instructions]
Here's how to create and send a text (SMS) message using your HTC 10.
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Text Message Signature - HTC 10™
[Device-Specific Instructions]
Here's how to add, remove or edit the text message signature on your HTC 10.
Turn Message Delivery Confirmation Setting On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to receive delivery confirmation for messages sent from your HTC 10.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Capture a Screenshot - HTC 10™
[Device-Specific Instructions]
Set Up Printing - HTC 10™
[Device-Specific Instructions]
HTC 10™: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your HTC 10.

TV

Wireless Display - HTC 10™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - HTC 10™
[Device-Specific Instructions]
Here's how to change the TTY settings on your HTC 10.

Wallpapers/Theme

HTC 10™: Changing the Theme
[Interactive Simulation]
Learn how to change the theme on your HTC 10.
HTC 10™: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your HTC 10.
Set Wallpaper - HTC 10™
[Device-Specific Instructions]
Here's how to set or change the wallpaper on your HTC 10.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - HTC 10™
[Device-Specific Instructions]
Here's how to check Network Mode Settings if you're having issues with calls, messages or data services.
Access Wi-Fi Direct - HTC 10™
[Device-Specific Instructions]
Here's how to access Wi-Fi Direct on your HTC 10.
Activate Wi-Fi Calling - HTC
[Device-Specific Instructions]
Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - HTC 10™
[Device-Specific Instructions]
Here's how to allow your HTC 10 to auto switch between Wi-Fi and mobile data.
HTC 10™: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your HTC 10 to connect to a Wi-Fi network, so you can access the internet without using data.
Manually Add a Wi-Fi Network - HTC 10™
[Device-Specific Instructions]
Here's how to add a Wi-Fi network to your HTC 10 if the one you want doesn't display.
Remove Wi-Fi Connection - HTC 10™
[Device-Specific Instructions]
Reset Network Settings - HTC 10™
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - HTC 10™
[Device-Specific Instructions]
Here's how to turn Wi-Fi on/off. If you're having trouble connecting to Mobile Hotspot, make sure Wi-Fi is off.

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