Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Ford Connected Car
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Lincoln Connected Car
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Apple® iPhone® XR
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Set Up Device - HTC Desire® 530
[Device-Specific Instructions]
Turn Off Android® Device Protection - HTC Desire 530
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your HTC Desire 530.
Turn On Android® Device Protection - HTC Desire 530
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your HTC Desire 530.

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Media Share - HTC Desire® 530
[Device-Specific Instructions]
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
View Signal Strength - HTC Desire® 530
[Device-Specific Instructions]
Here's how to view signal strength on the HTC Desire 530.
HTC Desire® 530 Simulator: Charging Your Phone
[Interactive Simulation]
A visual guide on how to charge your HTC Desire 530.
HTC Desire® 530 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your HTC Desire 530.
HTC Desire® 530 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your HTC Desire 530.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Extend Battery Life - HTC Desire® 530
[Device-Specific Instructions]
Soft Reset - HTC Desire® 530
[Device-Specific Instructions]
View Battery Status - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Using Extreme Power Saving Mode
[Interactive Simulation]
Learn how to switch to Emergency mode to save your HTC Desire 530's battery life for the most important functions.
Power Saver Settings - HTC Desire® 530
[Device-Specific Instructions]
Turn Power Saver On / Off - HTC Desire® 530
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Turn Bluetooth® On / Off - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your HTC Desire 530 with your Bluetooth device.

Calling & Dialing

Activate Wi-Fi Calling - Android® 
[Device-Specific Instructions]
Here's how to activate the Wi-Fi Calling feature on your Android smartphone.
Place a Voice Call - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to place a Voice Call using Wi-Fi Calling over Android devices.
Change Emergency Address - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to change the emergency calling address for Wi-Fi Calling on an Android smartphone.
Turn Roaming On / Off - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to turn roaming on or off for WiFi Calling on Android devices.
Access Wi-Fi Direct - HTC Desire® 530
[Device-Specific Instructions]
DTMF - HTC Desire® 530
[Device-Specific Instructions]
Activate Wi-Fi Calling - HTC
[Device-Specific Instructions]
Add a Speed Dial - HTC Desire® 530
[Device-Specific Instructions]
Auto Reject or Ignore Call - HTC Desire® 530
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Call History - HTC Desire® 530
[Device-Specific Instructions]
Call a Number - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your HTC Desire 530.
HTC Desire® 530 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your HTC Desire 530 to call a new number.
HTC Desire® 530 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your HTC Desire 530.
HTC Desire® 530 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your HTC Desire 530.
HTC Desire® 530 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your HTC Desire 530.
HTC Desire® 530 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your HTC Desire 530.
HTC Desire® 530 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your HTC Desire 530.
HTC Desire® 530 Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your HTC Desire 530.
HTC Desire® 530 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your HTC Desire 530.
Place a Conference Call - HTC Desire® 530
[Device-Specific Instructions]
Redial - HTC Desire® 530
[Device-Specific Instructions]
Remove a Speed Dial - HTC Desire® 530
[Device-Specific Instructions]

Camera, Photos & Videos

Take and Share a Picture - HTC Desire® 530
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - HTC Desire® 530
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Desire 530.
HTC Desire® 530 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Discover how to take a picture using your HTC Desire 530.
HTC Desire® 530 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your HTC Desire 530.
HTC Desire® 530 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your HTC Desire 530.
HTC Desire® 530 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your HTC Desire 530.
HTC Desire® 530 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your HTC Desire 530.
HTC Desire® 530 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
See how to take a picture while recording a video on your HTC Desire 530.
HTC Desire® 530 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your HTC Desire 530.
HTC Desire® 530 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your HTC Desire 530.
HTC Desire® 530 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your HTC Desire 530.
Record and Share a Video - HTC Desire® 530
[Device-Specific Instructions]
Share Video from Gallery - HTC Desire® 530
[Device-Specific Instructions]
View Pictures / Videos - HTC Desire® 530
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - HTC Desire® 530
[Device-Specific Instructions]
Tethered Modem Connection - HTC Desire® 530
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Here's how to add a contact using Push to Talk Plus.
Delete a Contact - HTC Desire® 530
[Device-Specific Instructions]
Edit a Contact - HTC Desire® 530
[Device-Specific Instructions]
Link / Unlink Contacts - HTC Desire® 530
[Device-Specific Instructions]
Add a Contact - HTC Desire® 530
[Device-Specific Instructions]
Contact Display Options - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your HTC Desire 530.
HTC Desire® 530 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your HTC Desire 530.
HTC Desire® 530 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your HTC Desire 530.
HTC Desire® 530 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your HTC Desire 530 without looking at it.
HTC Desire® 530 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your HTC Desire 530.
HTC Desire® 530 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your HTC Desire 530.
View Contact Sync Source - HTC Desire® 530
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Manage Data Usage - HTC Desire® 530
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Data Roaming - HTC Desire® 530
[Device-Specific Instructions]
Restrict Data Usage by App - HTC Desire® 530
[Device-Specific Instructions]
Here's how to restrict the amount of data an app uses on your Desire 530.
Turn Data On / Off - HTC Desire® 530
[Device-Specific Instructions]
To turn the mobile data for your HTC Desire® 530 on or off, follow these steps.

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Date and Time Settings - HTC Desire® 530
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Water Damage - HTC
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - HTC Desire® 530
[Device-Specific Instructions]
View Phone Info - HTC Desire® 530
[Device-Specific Instructions]
View Phone Number - HTC Desire® 530
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Configure Company Name ID
[Device-Specific Instructions]
Touch Screen Settings - HTC Desire® 530
[Device-Specific Instructions]
Restriction Settings - HTC Desire® 530
[Device-Specific Instructions]
Adjust Display Settings - HTC Desire® 530
[Device-Specific Instructions]
Adjust Font Settings - HTC Desire® 530
[Device-Specific Instructions]
Airplane Mode - HTC Desire® 530
[Device-Specific Instructions]
To turn Verizon network services on/off or if they aren't functioning, view this info.
HTC Desire® 530 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your HTC Desire 530 to change alert sounds, turn off GPS and more.
HTC Desire® 530 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your HTC Desire 530 by adjusting the screen timeout.
HTC Desire® 530 Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to manage data usage on your HTC Desire 530.
HTC Desire® 530 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your HTC Desire 530.
HTC Desire® 530 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your HTC Desire 530.
HTC Desire® 530 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your HTC Desire 530.
HTC Desire® 530 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your HTC Desire 530 to Airplane mode.
Manage Interruptions - HTC Desire® 530
[Device-Specific Instructions]
Turn Screen Inversion On / Off - HTC Desire® 530
[Device-Specific Instructions]
If the color scheme on your Desire 530 is reversed, view this.

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
Here's how to delete Gmail messages from your Android smartphone / tablet.
Remove Gmail™ Account - HTC Desire® 530
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Delete Email Messages - HTC Desire® 530
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Account Sync Settings - HTC Desire® 530
[Device-Specific Instructions]
Battery Overview - HTC Desire® 530
[Device-Specific Instructions]
Corporate Email (Exchange ActiveSync®) Server Settings - HTC Desire® 530
[Device-Specific Instructions]
If you need to update the work email password/server settings for your Desire 530, view this.
HTC Desire® 530 Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your HTC Desire 530.
HTC Desire® 530 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your HTC Desire 530.
HTC Desire® 530 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your HTC Desire 530.
HTC Desire® 530 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your HTC Desire 530.
HTC Desire® 530 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your HTC Desire 530.
HTC Desire® 530 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your HTC Desire 530.
HTC Desire® 530 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your HTC Desire 530.
Perform a Gmail™ Sync - HTC Desire® 530
[Device-Specific Instructions]
If your Google email, contacts, calendar, etc. aren't syncing, view this info.
Reply to an Email Message - HTC Desire® 530
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - HTC Desire® 530
[Device-Specific Instructions]

Find My Phone

Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Home Screen

Access Notification Panel - HTC Desire® 530
[Device-Specific Instructions]
Lock Screen Notifications - HTC Desire® 530
[Device-Specific Instructions]
Remove Home Screen Panels - HTC Desire® 530
[Device-Specific Instructions]
Add Home Screen Panels - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
See how to place apps and widgets on the Home screen of your HTC Desire 530 for quick access to them.
HTC Desire® 530 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your HTC Desire 530.
HTC Desire® 530 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your HTC Desire 530 to help organize your apps.
HTC Desire® 530 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your HTC Desire 530.
HTC Desire® 530 Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your HTC Desire 530.
HTC Desire® 530 Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
Discover how to remove apps and widgets from the Home screen of your HTC Desire 530.
HTC Desire® 530 Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your HTC Desire 530.
Rename Home Screen Folder - HTC Desire® 530
[Device-Specific Instructions]
View Home Screen Panels - HTC Desire® 530
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Mobile Hotspot Settings - HTC Desire® 530
[Device-Specific Instructions]

Internet & Web Browser

Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
HTC Desire® 530 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your HTC Desire 530, so it's easy to find later.
HTC Desire® 530 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your HTC Desire 530.
HTC Desire® 530 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Find out how to search the web using your voice with your HTC Desire 530.
HTC Desire® 530 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your HTC Desire 530.
Web Browser - HTC Desire® 530
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your HTC Desire 530.

Lock, Unlock, Password & Security

Unlock Screen - HTC Desire® 530
[Device-Specific Instructions]
To unlock the screen on your Desire 530, check out this info.
Change Device Password - HTC Desire® 530
[Device-Specific Instructions]
Turn Off Screen Lock - HTC Desire® 530
[Device-Specific Instructions]
Set Up Screen Lock - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your HTC Desire 530 to help protect your private information.
HTC Desire® 530 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your HTC Desire 530.
Set Up Face Recognition - HTC Desire® 530
[Device-Specific Instructions]
Smart Lock - HTC Desire® 530
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Format SD Card - HTC Desire® 530
[Device-Specific Instructions]
View this info on memory card formatting options for your Desire 530.
Insert SD Card - HTC Desire® 530
[Device-Specific Instructions]
Check Memory - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
See how to put in and take out a microSD card from your HTC Desire 530 to add memory for photos, videos, music, documents and more.
Remove the SD Card - HTC Desire® 530
[Device-Specific Instructions]

Mobile Hotspot

HTC Desire® 530 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your HTC Desire 530 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.

Navigating & Multitasking

HTC Desire® 530 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your HTC Desire 530.
HTC Desire® 530 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your HTC Desire 530.
HTC Desire® 530 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your HTC Desire 530.

Operating System & Software

HTC Desire 530 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Software Update - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
Here's how to upgrade software on your HTC device if the software update failed.
Repair Assistant - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
Here's how to repair the software on your HTC device if the software update failed.
View the Software Version - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire 530 Prepaid Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert the SIM Card - HTC Desire® 530
[Device-Specific Instructions]
Unblock SIM PIN - HTC Desire® 530
[Device-Specific Instructions]
Remove the SIM Card - HTC Desire® 530
[Device-Specific Instructions]
View SIM Card Number - HTC Desire® 530
[Device-Specific Instructions]
Modify SIM PIN - HTC Desire® 530
[Device-Specific Instructions]
Turn SIM PIN On / Off - HTC Desire® 530
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
HTC Desire® 530 Simulator: Inserting and Removing the Nano SIM Card
[Interactive Simulation]
Discover how to put in and take out a nano SIM card from your HTC Desire 530.

Social Networking

HTC Desire® 530 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your HTC Desire 530.
HTC Desire® 530 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your HTC Desire 530 to help protect your account.
HTC Desire® 530 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your HTC Desire 530.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

BoomSound Settings - HTC Desire® 530
[Device-Specific Instructions]
Vibrate Mode - HTC Desire® 530
[Device-Specific Instructions]
Speakerphone - HTC Desire® 530
[Device-Specific Instructions]
Volume Controls - HTC Desire® 530
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Auto Receive Messages - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
If you're not receiving your picture / video messages via Verizon Messages (Message+), view this info.
View Text Messages - HTC Desire® 530
[Device-Specific Instructions]
Delete Messages - HTC Desire® 530
[Device-Specific Instructions]
Auto Receive Messages - HTC Desire® 530
[Device-Specific Instructions]
Cut, Copy and Paste Text - HTC Desire® 530
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Text Message Notification Settings - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Here's how to configure your Verizon Messages (Message+) notifications while using your Android smartphone.
Text Message Signature - Android™
[Device-Specific Instructions]
Text Message Signature - HTC Desire® 530
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Capture a Screenshot - HTC Desire® 530
[Device-Specific Instructions]
Set Up Printing - HTC Desire® 530
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Finding Additional Help
[Interactive Simulation]
See how to find videos and tutorials to learn more about using your HTC Desire 530.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
TTY Settings - HTC Desire® 530
[Device-Specific Instructions]

Wallpapers/Theme

HTC Desire® 530 Simulator: Changing the Theme
[Interactive Simulation]
Discover how to change the device theme on your HTC Desire 530.
HTC Desire® 530 Simulator: Changing the Wallpaper
[Interactive Simulation]
Find out how to change the background of the Home screen on your HTC Desire 530.
Set Wallpaper - HTC Desire® 530
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - HTC Desire® 530
[Device-Specific Instructions]
Add a Wi-Fi Network - HTC Desire® 530
[Device-Specific Instructions]
Remove Wi-Fi Connection - HTC Desire® 530
[Device-Specific Instructions]
Activate Wi-Fi Calling - HTC
[Device-Specific Instructions]
HTC Desire® 530 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your HTC Desire 530 to connect to a Wi-Fi network, so you can access the internet without using data.
Reset Network Settings - HTC Desire® 530
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - HTC Desire® 530
[Device-Specific Instructions]

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