Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Bring Your Own Device to Your Account
[General Information]
Learn how to use My Verizon to bring your own device (BYOD) to a new or existing line on your account.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Activate New Device - Existing Verizon Customer
[Device-Specific Instructions]
Here's how to activate your new device.
Initial Setup - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
Here's how to install the HTC Software Upgrade Assistant on your computer/PC or Mac.
Set Up Device - HTC Desire® 626
[Device-Specific Instructions]
Account Sync Settings - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Quick Reference Guide
[PDF]
Get to know your new HTC Desire 626 with this quick reference guide.
Turn Off Android® Device Protection - HTC Desire 626
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your HTC Desire 626.
Turn On Android® Device Protection - HTC Desire 626
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your HTC Desire 626.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Media Share - HTC Desire® 626
[Device-Specific Instructions]
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
View Signal Strength - HTC Desire® 626
[Device-Specific Instructions]
Here's how to view signal strength on the HTC Desire 626.
HTC Desire® 626 Online Simulator: Creating an HTC Account
[Interactive Simulation]
Learn how to create an HTC account on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the buttons and Home screen of your HTC Desire 626.
HTC Desire® 626 Online Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your HTC Desire 626 on and off.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Soft Reset - HTC Desire® 626
[Device-Specific Instructions]
Extend Battery Life - HTC Desire® 626
[Device-Specific Instructions]
Battery Overview - HTC Desire® 626
[Device-Specific Instructions]
Power Saver Settings - HTC Desire® 626
[Device-Specific Instructions]
View Battery Status - HTC Desire® 626
[Device-Specific Instructions]
Auto Restore - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Using Extreme Power Saving Mode
[Interactive Simulation]
Discover how to use Extreme Power Saving mode on your HTC Desire 626.
Turn Power Saver On / Off - HTC Desire® 626
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® and Wi-Fi Setup on Your HTC Smartphone
[Video]
Learn how to pair your HTC smartphone from Verizon with a Bluetooth® device and connect to a Wi-Fi network.
Length: 2:00
Turn Bluetooth® On / Off - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your HTC Desire 626 with your Bluetooth device.
HTC Desire® 626 Online Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos to another Bluetooth device, like a tablet or printer, with your HTC Desire 626.

Calling & Dialing

Wi-Fi Calling FAQs
[FAQs]
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
How to Make Calls on Your HTC Smartphone
[Video]
See how to make calls on your HTC Smartphone from Verizon in this video.
Length: 1:37
Call History - HTC Desire® 626
[Device-Specific Instructions]
Add a Speed Dial - HTC Desire® 626
[Device-Specific Instructions]
Airplane Mode - HTC Desire® 626
[Device-Specific Instructions]
Call a Number - HTC Desire® 626
[Device-Specific Instructions]
DTMF - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Simulator: Calling by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your HTC Desire 626 smartphone.
HTC Desire® 626 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your HTC Desire 626 smartphone.
HTC Desire® 626 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your HTC Desire 626 smartphone.
HTC Desire® 626 Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your HTC Desire 626.
HTC Desire® 626 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your HTC Desire 626 to call a new number.
HTC Desire® 626 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your HTC Desire 626.
HTC Desire® 626 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your HTC Desire 626 to silent.
HTC Desire® 626 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your HTC Desire 626 smartphone.
HTC Desire® 626 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 using your HTC Desire 626.
HTC Desire® 626 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your HTC Desire 626 to Airplane mode.
HTC Desire® 626 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your HTC Desire 626 smartphone.
Place a Conference Call - HTC Desire® 626
[Device-Specific Instructions]
Redial - HTC Desire® 626
[Device-Specific Instructions]
Remove a Speed Dial - HTC Desire® 626
[Device-Specific Instructions]

Camera, Photos & Videos

Google™ Photos
[Device-Specific Instructions]
How to User Photo Editor on Your HTC Smartphone
[Video]
Take your camera skills to the next level with Photo Editor on your HTC smartphone from Verizon.
Length: 1:51
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Changing the File Size of Pictures
[Interactive Simulation]
A visual guide for changing the file size for easier sharing on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Setting Your Volume Button Option
[Interactive Simulation]
Learn how to set the Volume buttons for Camera features on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your HTC Desire 626.
HTC Desire® 626 Online Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide to turning the flash on and off for taking pictures with your HTC Desire 626.
HTC Desire® 626 Online Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your HTC Desire 626.
HTC Desire® 626 Simulator: Creating a Video in Zoe
[Interactive Simulation]
Learn how to create a video in Zoe on your HTC Desire 626.
HTC Desire® 626 Simulator: Sharing a Video in Zoe
[Interactive Simulation]
Learn how to post a Zoe video on your HTC Desire 626.
Record and Share a Video - HTC Desire® 626
[Device-Specific Instructions]
Share Video from Gallery - HTC Desire® 626
[Device-Specific Instructions]
Take and Share a Picture - HTC Desire® 626
[Device-Specific Instructions]
View Pictures / Videos - HTC Desire® 626
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - HTC Desire® 626
[Device-Specific Instructions]
Tethered Modem Connection - HTC Desire® 626
[Device-Specific Instructions]

Contacts

Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Delete a Contact - HTC Desire® 626
[Device-Specific Instructions]
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Link / Unlink Contacts - HTC Desire® 626
[Device-Specific Instructions]
Add a Contact - HTC Desire® 626
[Device-Specific Instructions]
Contact Display Options - HTC Desire® 626
[Device-Specific Instructions]
Edit a Contact - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your HTC Desire 626.
HTC Desire® 626 Online Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to set a ringtone for a contact on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group of contacts on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your HTC Desire 626.
View Contact Sync Source - HTC Desire® 626
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - HTC Desire® 626
[Device-Specific Instructions]
Manage Data Usage - HTC Desire® 626
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Date and Time Settings - HTC Desire® 626
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - HTC Desire® 626
[Device-Specific Instructions]
View Phone Info - HTC Desire® 626
[Device-Specific Instructions]
View Phone Number - HTC Desire® 626
[Device-Specific Instructions]

Device Settings

Set Up Printing - HTC Desire® 626
[Device-Specific Instructions]
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Configure Company Name ID
[Device-Specific Instructions]
Adjust Font Settings - HTC Desire® 626
[Device-Specific Instructions]
Adjust Display Settings - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access settings on your HTC Desire 626 for actions such as changing alert sounds or turning off GPS services.
HTC Desire® 626 Online Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your HTC Desire 626 by adjusting the screen timeout.
Manage Interruptions - HTC Desire® 626
[Device-Specific Instructions]
Reset All Settings - HTC Desire® 626
[Device-Specific Instructions]
Restriction Settings - HTC Desire® 626
[Device-Specific Instructions]
Turn Screen Inversion On / Off - HTC Desire® 626
[Device-Specific Instructions]
If the color scheme on your HTC Desire 626 is reversed, view this.

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Remove Gmail™ Account - HTC Desire® 626
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Create a New Google™ Account - HTC Desire® 626
[Device-Specific Instructions]
Here's how to create a new Google account on your ccount - HTC Desire® 626.
Email Setup on Your HTC Smartphone
[Video]
This video shows how to set up email quickly on your HTC One® M9 from Verizon.
Length: 1:13
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Add an Existing Google™ Account - HTC Desire® 626
[Device-Specific Instructions]
Here's how to add an existing Google account to your Desire 626.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Delete Email Messages - HTC Desire® 626
[Device-Specific Instructions]
Gmail™ Sync - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your HTC Desire 626.
HTC Desire® 626 Online Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your HTC Desire 626.
Reply to an Email Message - HTC Desire® 626
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - HTC Desire® 626
[Device-Specific Instructions]

Find My Phone

Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Touch Screen Settings - HTC Desire® 626
[Device-Specific Instructions]
Set Up Screen Lock - HTC Desire® 626
[Device-Specific Instructions]
Remove Home Screen Panels - HTC Desire® 626
[Device-Specific Instructions]
Access Notification Panel - HTC Desire® 626
[Device-Specific Instructions]
Add Home Screen Panels - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
An interactive guide on how to add folders to the Home screen on your HTC Desire 626 to help organize your apps.
HTC Desire® 626 Online Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your HTC Desire 626 for quick access to them.
HTC Desire® 626 Online Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to customize lock screen shortcuts of your HTC Desire 626.
HTC Desire® 626 Online Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to rearrange and resize widgets and apps on the Home screen of your HTC Desire 626.
HTC Desire® 626 Online Simulator: Changing Navigation Buttons
[Interactive Simulation]
An interactive guide on how to change or add buttons below the screen on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your HTC Desire 626.
Rename Home Screen Folder - HTC Desire® 626
[Device-Specific Instructions]
View Home Screen Panels - HTC Desire® 626
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Mobile Hotspot Settings - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your HTC Desire 626 as a Mobile Hotspot so you can share your data connection with other devices.

Internet & Web Browser

Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
HTC Desire® 626 Online Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your HTC Desire 626 so it's easy to find later.
HTC Desire® 626 Online Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your HTC Desire 626.
HTC Desire® 626 Online Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your HTC Desire 626.
HTC Desire® 626 Online Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your HTC Desire 626.
Web Browser - HTC Desire® 626
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
HTC Desire® 626 Online Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your HTC Desire 626.
Language Selection - HTC Desire® 626
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Turn Off Screen Lock - HTC Desire® 626
[Device-Specific Instructions]
Unlock Screen - HTC Desire® 626
[Device-Specific Instructions]
To unlock the screen on your HTC Desire 626, check out this info.
Change Device Password - HTC Desire® 626
[Device-Specific Instructions]
Lock Screen Notifications - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security to help protect your private information on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your HTC Desire 626.
Set Up Face Recognition - HTC Desire® 626
[Device-Specific Instructions]
Smart Lock - HTC Desire® 626
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Remove SD Card - HTC Desire® 626
[Device-Specific Instructions]
Check Memory - HTC Desire® 626
[Device-Specific Instructions]
Format SD Card - HTC Desire® 626
[Device-Specific Instructions]
Insert SD Card - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your HTC Desire 626 to add more memory for things like photos, videos, music and documents.
HTC Desire® 626 Online Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your HTC Desire 626.

Music

How to Use HTC Connect on Your HTC Smartphone
[Video]
With HTC Connect, easily stream movies and music to your home entertainment system from your HTC smartphone from Verizon.
Length: 1:18
Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.

Navigating & Multitasking

How to Navigate Your HTC Smartphone
[Video]
Explore how to customize and navigate your your HTC smartphone in this video.
Length: 3:31
HTC Desire® 626 Online Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily find, open and close apps that are running on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your HTC Desire 626.

Near Field Communication (NFC)

Turn NFC On / Off - HTC Desire® 626
[Device-Specific Instructions]
Tap & Pay - HTC Desire® 626
[Device-Specific Instructions]

Operating System & Software

HTC Desire 626 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Software Update - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
Here's how to upgrade software on your HTC device if the software update failed.
Repair Assistant - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
Here's how to repair the software on your HTC device if the software update failed.
Factory Data Reset (Powered Off) - HTC Desire® 626
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
View Software Version - HTC Desire® 626
[Device-Specific Instructions]
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered On) - HTC Desire® 626
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
HTC Sense Input Settings
[Device-Specific Instructions]
Check for Updates - HTC Sense Input
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - HTC Desire® 626
[Device-Specific Instructions]
Turn SIM PIN On / Off - HTC Desire® 626
[Device-Specific Instructions]
View SIM Card Number - HTC Desire® 626
[Device-Specific Instructions]
Remove SIM Card - HTC Desire® 626
[Device-Specific Instructions]
Modify SIM PIN - HTC Desire® 626
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
HTC Desire® 626 Online Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your HTC Desire 626.
HTC Desire® 626 Online Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your HTC Desire 626.
Unblock SIM PIN - HTC Desire® 626
[Device-Specific Instructions]

Social Networking

HTC Desire® 626 Online Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Logging Out of Facebook
[Interactive Simulation]
Learn how to log out of Facebook on your HTC Desire 626 to help protect your account.
HTC Desire® 626 Online Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your HTC Desire 626.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - HTC Desire® 626
[Device-Specific Instructions]
Set Ringtones - HTC Desire® 626
[Device-Specific Instructions]
Save a Ringtone - HTC Desire® 626
[Device-Specific Instructions]
Speakerphone - HTC Desire® 626
[Device-Specific Instructions]
Vibrate Mode - HTC Desire® 626
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Set Default Messaging App - HTC Desire® 626
[Device-Specific Instructions]
Text Message Signature - HTC Desire® 626
[Device-Specific Instructions]
View Text Messages - HTC Desire® 626
[Device-Specific Instructions]
Delete Messages - HTC Desire® 626
[Device-Specific Instructions]
Auto Receive Messages - HTC Desire® 626
[Device-Specific Instructions]
Cut, Copy and Paste Text - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Recording a Message
[Interactive Simulation]
Learn how to record a message using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your HTC Desire 626.
HTC Desire® 626 Online Simulator: Sending a Text Message to Multiple Contacts
[Interactive Simulation]
Discover how to send a text message to a group of your contacts from your HTC Desire 626.
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Capture a Screenshot - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help with using your HTC Desire 626 through videos and tutorials.

TV

How to Use HTC Connect on Your HTC Smartphone
[Video]
With HTC Connect, easily stream movies and music to your home entertainment system from your HTC smartphone from Verizon.
Length: 1:18
DLNA Settings - HTC Desire® 626
[Device-Specific Instructions]
Play / Copy Media (DLNA) - HTC Desire® 626
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
TTY Settings - HTC Desire® 626
[Device-Specific Instructions]

Wallpapers/Theme

HTC Desire® 626 Online Simulator: Changing the Theme
[Interactive Simulation]
An interactive guide on how to change the theme of your HTC Desire 626.
HTC Desire® 626 Online Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your HTC Desire 626.
Set Wallpaper - HTC Desire® 626
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - HTC Desire® 626
[Device-Specific Instructions]
Access Wi-Fi Direct - HTC Desire® 626
[Device-Specific Instructions]
Bluetooth® and Wi-Fi Setup on Your HTC Smartphone
[Video]
Learn how to pair your HTC smartphone from Verizon with a Bluetooth® device and connect to a Wi-Fi network.
Length: 2:00
Add a Wi-Fi Network - HTC Desire® 626
[Device-Specific Instructions]
HTC Desire® 626 Online Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect to a Wi-Fi network so you can access the Internet without using data on your HTC Desire 626.
Remove Wi-Fi Connection - HTC Desire® 626
[Device-Specific Instructions]
Reset Network Settings - HTC Desire® 626
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - HTC Desire® 626
[Device-Specific Instructions]

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