Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
To use Spotlight to search for content on your Apple device, swipe down on your home screen to reveal the search field. View this info for more Spotlight functionality.
Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.
Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.
To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.
If you're getting a "The iPhone [device name] could not be restored. An unknown error occurred [error number]" error message when updating or restoring your iOS device, view this info to correct it.
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.