Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Arlo Go
Sharp KIN™ TWO
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Add Apps - Apple® Watch
[Device-Specific Instructions]

Activation & Initial Setup

Can I Use An Unactivated iPad On Verizon?
[Community]
If I buy an inactivated iPad, can I use on Verizon Wireless LTE?
Can I activate a tablet on a smartphone line?
[Community]
We currently have a family plan with 4 smartphones and 1 tablet, each of which have their own contract end date (which is fine with me).  We are thinking of giving our youngest an iPhone for Christmas (which we already own, but it is not activated) and replace it with the tablet line.  Since...
Can I activate an iPad 2 activated?
[Community]
If I have a iPad already and want to connect it to my data plan I already have can this be done? And if so how much will it cost me?
Can I add my iPad Mini to my existing unlimited data plan from my cellular plan?
[Community]
DLCMENDOZA asked Verizon Wireless : Q: Can I add my iPad Mini to my existing unlimited data plan from my cellular plan? A: Your current unlimited data plan can only be used with Smartphones. No data-only device can be used with unlimited data plans. You can add your iPad mini to your account...
Can I add the iPad mini to my current plan?
[Community]
Can I add the iPad mini to my current plan?  Are there any promos at this time and can I trade in my current iPad?
Can an ipad mini 2 using T-Mobile be activated on Verizon?
[Community]
Can an ipad mini 2 using T Mobile be converted to Verizon?
Do I Have To Pay More If I Add Another iPad To My Plan?
[Community]
I AM GOING TO BUY AN IPAD FROM BEST BUY AND IT WILL HAVE A 2 YEAR PLAN FROM VERIZON. I AM ALREADY A VERIZON CUSTOMER AND HAVE A DATA PLAN OF 16 GIG.IF I BUY THE IPAD, DO I HAVE TO KEEP MY PLAN FOR 2 MORE YEARS---NO PROBLEM, OR DOES MY PLAN COST MOREMONEY TO USE WITH THE IPAD WITH CELLULAR AS ANOTHER DEVICE?  ...
If I buy an IPad from Apple, can I used my current data plan?
[Community]
If I buy an IPad from Apple, can I used my current data plan?

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Move to iOS App for Android™
[Device-Specific Instructions]
Create an Apple ID - Apple® iPad®
[Device-Specific Instructions]

Alerts & Reminders

Manage Audio Alerts - Apple® iPad®
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27

Basics

Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Apple® iOS
[Device-Specific Instructions]
Battery Issues - No Power - Apple®
[Device-Specific Instructions]
Battery Inserting / Removing - Apple® iOS
[Device-Specific Instructions]
Battery Overview - Apple® iPad®
[Device-Specific Instructions]
Battery Percentage - Apple® iPad®
[Device-Specific Instructions]
Do I need to get a new iPad?
[Community]
I have tried everything including a hard reset which would not work due to the dead battery. I took my device to Verizon where they told me I should bring it to the Apple Store. I took my iPad to an Apple Store where they told me that I had to replace my iPad with a new one. Is there anything I can do...

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Discovery Mode - Apple® iPad®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Apple® iPad®
[Device-Specific Instructions]

Calendar

Add a Calendar Event - Apple® iPad®
[Device-Specific Instructions]
Manage Calendar Events - Apple® iPad®
[Device-Specific Instructions]
Set Default Calendar - Apple® iPad®
[Device-Specific Instructions]

Calling & Dialing

Activate Wi-Fi Calling - iOS
[Device-Specific Instructions]
Call Waiting - Apple® iOS
[Device-Specific Instructions]
Can I use my iPad as a phone?
[Community]
since I have a phone number issued to my IPad, I assume I can make calls; is this correct?  How do I set it up?

Camera, Photos & Videos

Picture in Picture - Apple® iPad®
[Device-Specific Instructions]
Record a Time Lapse Video - Apple® iPad®
[Device-Specific Instructions]
Share Media - Verizon Cloud - Apple® iPad®
[Device-Specific Instructions]
Unable to Sync with iTunes® - Photos
[Device-Specific Instructions]
Common Camera Settings - Apple® iPad®
[Device-Specific Instructions]
Play a Video - Apple® iPad®
[Device-Specific Instructions]

Contacts

Move to iOS App for Android™
[Device-Specific Instructions]
Add a Contact - Apple® iPad
[Device-Specific Instructions]
Delete a Contact - Apple® iPad
[Device-Specific Instructions]
Edit a Contact - Apple® iPad
[Device-Specific Instructions]
How do I Transfer Contacts from iPhone to iPad Mini?
[Community]
I want to transfer my iphone4 contacts to my iPad mini. I have my iphone backup on my computer with iTunes. I connected my iPad and also backed it up to iTunes. When I go to the INFO page and select "sync with" the only option available is Windows and that's not what I want . How do I transfer all my...
Is there a way to send the contact list from my basic phone to the Verizon Messages app on my tablet?
[Community]
I have a Convoy flip phone. I recently installed the Verizon Messages app on my iPad Air, since it's a pain in the neck to type texts on the phone. With the app on my tablet, I can easily send (and receive) texts. But is there a way to sync or send the contact list (phone book) from my flip phone to the...

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
How to Set Up the iOS Data Meter Widget
[Video]
The Verizon Data Usage widget for iOS 8 allows you to quickly view your Verizon data usage within the Notifications Center on your Apple device. Watch this video to learn how to set it up.
Length: 0:30
Cellular Data Activation - Apple® iPad®
[Device-Specific Instructions]
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Enable/Disable Cellular Data - Apple® iPad
[Device-Specific Instructions]
Reset Cellular Data Account - Apple® iPad®
[Device-Specific Instructions]
Change or Add Data Bundles - Prepaid iPad
[Device-Specific Instructions]
Manage Data Usage - Apple® iPad®
[Device-Specific Instructions]
Data Roaming - Apple® iPad®
[Device-Specific Instructions]
Can I share wireless data with an iPad and a phone?
[Community]
I am thinking about buying an iPad, and would like to know if I get one with cellular capability, can use the same line/data as my cell phone...or does Verizon require that you purchase a separate data plan just for tablets?  Nothing I've seen is very clear about this.  Can I just buy an iPad...
Does the iPad 2 support 4G LTE?
[Community]
can an old iPad 2 access 4G and LTE instead of just 3G?
How much data will be used by activating my device as a hot spot for two iPads?
[Community]
I am taking a road trip here with two kids.  It's a 12 hour drive and a lot of ROAMING areas. I was going to set up my phone as a hot spot for their two iPads to use to watch netflix during the trip.   I've heard that 1 move can use 1-2 GB of data, but then others say that is inflated ...
Is There A Pay As You Need Data Plan For iPads?
[Community]
is there a month-to-month option for a data plan for ipad?  i won't need data every month so would like to not have to pay for what I'd never use....anybody know?
Is the iPad mini w/ Retina display 4G capable?
[Community]
poppadawg asked Verizon Wireless: Q: Is the iPad mini w/ Retina display 4G capable? A: Yes - the iPad mini w/ Retina display is 4G capable.
When listening to an audio book on my phone or iPad does it take from my data plan?
[Community]
When listening to an audio book on your phone or iPad, does it take from you data plan?
Why is my data plan only showing 1024 mb?
[Community]
why is ipad data plan only showing 1024mb when it is for 1GB?

Date & Time

Date and Time Settings - Apple® iPad®
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Check for Water Damage - Apple®
[Device-Specific Instructions]
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Turn Touch ID On / Off - Apple® iPad®
[Device-Specific Instructions]
View Device Info - Apple® iPad®
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Touch ID Setup - Apple® iPad®
[Device-Specific Instructions]
View PRL/ERI - Apple® iPad®
[Device-Specific Instructions]
Touch ID Settings - Apple® iPad®
[Device-Specific Instructions]
View Mac Address - Apple® iPad®
[Device-Specific Instructions]
What Sim Card Is Compatible With My iPad?
[Community]
Can't find any info on what sim card for Verizon works in the iPad Pro 9.7 2016

Device Search

Apple® Article - iOS: Search with Spotlight
[Device-Specific Instructions]

Device Settings

Cellular Data Account Login - Apple® iPad®
[Device-Specific Instructions]
Update Carrier Settings - Apple® iPad®
[Device-Specific Instructions]
Cellular Data Account Usage - Apple® iPad®
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Reset All Settings - Apple® iPad®
[Device-Specific Instructions]
Cancel Autopay - Prepaid iPad
[Device-Specific Instructions]
Turn Notifications On / Off - Apple® iPad®
[Device-Specific Instructions]
Turn Handoff On / Off - Apple® iPad®
[Device-Specific Instructions]
Airplane Mode - Apple® iPad®
[Device-Specific Instructions]
View Contact Sync Source - Apple® iPad
[Device-Specific Instructions]
Adjust Backlight - Apple® iPad®
[Device-Specific Instructions]
Can I get an iPad with phone and text capabilities?
[Community]
Can I get one with phone and text capabilities?
Can I use my iPad as a phone?
[Community]
since I have a phone number issued to my IPad, I assume I can make calls; is this correct?  How do I set it up?
Do Not Disturb On/Off - Apple® iPad®
[Device-Specific Instructions]
Restriction Settings - Apple® iPad®
[Device-Specific Instructions]
What iOS version does the iPad Pro come with?
[Community]
Simple question; however I've heard multiple different answers from varying sources, but I would basically like to know what iOS version the iPad Pro would arrive in, if ordered online? On it's page, it says iOS 9. Although, as I previously stated, I've heard differently from a couple others I know
Why Isn't Cellular Working On My iPad 4G?
[Community]
My Verizon cellular service is not working on my iPad 4G. Sometimes it says "No Service" other times it shows 1 bar 1x, or 2 bars LGE, or even 3 bars, but it never connects to the internet. This has been going on for a while now, well before I updated to 10 and now 10.2. I took it to a Verizon store and...
Why does my iPad have a phone number?
[Community]
can you tell me why I need a phone number on my ipad.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove an Email Account - Apple® iPad®
[Device-Specific Instructions]
Reply to an Email Message - Apple® iPad
[Device-Specific Instructions]
Fetch New Data - Apple® iPad®
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Forward an Email Message - Apple® iPad®
[Device-Specific Instructions]
Delete Email Messages - Apple® iPad®
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
View Email Messages - Apple® iPad®
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.

Google Backup & restore

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - Apple® iPad®
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Reset Location Warnings - Apple® iPad®
[Device-Specific Instructions]

Home Screen

Spotlight Search - Apple® iPad®
[Device-Specific Instructions]
Control Center - Apple® iPad®
[Device-Specific Instructions]
Manage Notes - Apple® iPad®
[Device-Specific Instructions]
Display Icons - Apple® iPad®
[Device-Specific Instructions]
Night Shift - Apple® iPad®
[Device-Specific Instructions]
Notification Center - Apple® Apple® iPad
[Device-Specific Instructions]
View Home Screen Panels - Apple® iPad®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Set Up Personal Hotspot - Apple® iPad®
[Device-Specific Instructions]
Personal Hotspot Settings - Apple® iPad®
[Device-Specific Instructions]
How much data will be used by activating my device as a hot spot for two iPads?
[Community]
I am taking a road trip here with two kids.  It's a 12 hour drive and a lot of ROAMING areas. I was going to set up my phone as a hot spot for their two iPads to use to watch netflix during the trip.   I've heard that 1 move can use 1-2 GB of data, but then others say that is inflated ...

Internet & Web Browser

Apple® Article - iOS: Setting up VPN
[Device-Specific Instructions]
Add a Browser Bookmark - Apple® iPad
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Turn JavaScript On / Off - Apple® iPad®
[Device-Specific Instructions]
Delete a Browser Bookmark - Apple® iPad
[Device-Specific Instructions]
Access Websites - Apple® iPad®
[Device-Specific Instructions]
Edit a Browser Bookmark - Apple® iPad
[Device-Specific Instructions]
How Do I Use Safari Split Screen On My Mini iPad?
[Community]
I'd like to get rid of the split screen when I log into Safari on my mini-I-Pad.  How do I do it?  The left hand column has "favorites" and "history" and other items and prevents me from seeing the full screen on the internet selection I've made.
Launch a Browser Bookmark - Apple® iPad
[Device-Specific Instructions]
Save Pictures from Browser - Apple® iPad®
[Device-Specific Instructions]
Web Browser - Apple® iPad®
[Device-Specific Instructions]

Keyboard

Reset Keyboard Dictionary - Apple® iPad®
[Device-Specific Instructions]
Create a Keyboard Shortcut - Apple® iPad
[Device-Specific Instructions]
Turn Voice Input On/Off - Apple® iOS
[Device-Specific Instructions]
You can use voice input on your Apple iOS device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Apple® iPad®
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Lock/Unlock - Apple® iPad®
[Device-Specific Instructions]
Turn Off Passcode - Apple® iPad®
[Device-Specific Instructions]
Apple® Article - Using a Passcode
[Device-Specific Instructions]
Unlock the Device - Apple® iPad®
[Device-Specific Instructions]
How do I access my iPad without a password?
[Community]
My iPad is looking for a 4 digit code to unlock. I don't remember it and don't know how to reset it.
How do I change the password on my iPad?
[Community]
How do I change password on my I Pad?
How do I unlock my iPad?
[Community]
I am entering the correct password for my ipad but it keeps saying incorrect and has locked me out. what do I do?

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Apple® iPad®
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Apple® iPad®
[Device-Specific Instructions]

Navigating & Multitasking

Apple® Article - Family Sharing
[Device-Specific Instructions]
Slide Over - Apple® iPad®
[Device-Specific Instructions]
Split View - Apple® iPad®
[Device-Specific Instructions]

Operating System & Software

Install System Updates - iTunes®
[Device-Specific Instructions]
View Software Version - Apple® iPad®
[Device-Specific Instructions]
iOS Updates - Apple® iPad®
[Device-Specific Instructions]
How do I update software on an iPad with a jetpack?
[Community]
how do I update software on IPad with jet pack
Restarting the Operating System - Macintosh
[Device-Specific Instructions]
What iOS version does the iPad Pro come with?
[Community]
Simple question; however I've heard multiple different answers from varying sources, but I would basically like to know what iOS version the iPad Pro would arrive in, if ordered online? On it's page, it says iOS 9. Although, as I previously stated, I've heard differently from a couple others I know

SIM Card

Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - Apple® iPad
[Device-Specific Instructions]
View the SIM Card Number - Apple® iPad®
[Device-Specific Instructions]
Remove the SIM Card - Apple® iPad
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Unblock SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Modify SIM PIN - Apple® iPad®
[Device-Specific Instructions]
Can I add the iPad mini to my current plan?
[Community]
Can I add the iPad mini to my current plan?  Are there any promos at this time and can I trade in my current iPad?
Can I get a Sims Card for my iPad online?
[Community]
Is it possible to add a Sims card to my account online?
Can I get a Verizon SIM card for an iPad Pro?
[Community]
I am considering buying a Refurbished iPad Pro from Apple. I know it comes with an Apple SIM that does not work on Verizon. I have been told I can ask for a Verizon SIM to activate service, but I am unclear whether they are free when I ask at a Verizon store & sign up or if there are multiple fees...
Can I just put my old SIM card into my new iPad?
[Community]
Hello  I had a Verizon SIM card in my old iPad 2 installed a couple of years ago. A few months ago, my iPad died and I replaced it with an iPad Air 2. I never got around to activating cellular data on the new device, nor canceling the old plan (life got in the way). Can I just pop the old SIM card...
Can I share wireless data with an iPad and a phone?
[Community]
I am thinking about buying an iPad, and would like to know if I get one with cellular capability, can use the same line/data as my cell phone...or does Verizon require that you purchase a separate data plan just for tablets?  Nothing I've seen is very clear about this.  Can I just buy an iPad...
Can I use a 4G LTE VZW SIM in an iPad 2nd generation that originally came with a 3G SIM?
[Community]
Hi, I'm giving an old iPad 2 (circa 2010) currently with a 3G Verizon Wireless SIM in it to someone else. I want to disassociate my information from that cellular account.  I'm told I can either call VZW Prepaid support and have them scrub the personal info from the account (retaining the existing...
How do I change my iPad mini 2's SIM PIN when I can't remember what it is?
[Community]
I went to enter a new PIN to lock my iPad's SIM card and was asked to enter a number. At some point, I must have entered a number already, because I got a message that I had entered the wrong one. I tried another number, but that also failed. I have one try left. I'm not sure what happens if I fail on...
I am selling my iPad 3 and buying an ipad 4? Can I swap sim cards?
[Community]
I have a Verizon ipad 3 on my shared data account.  I am buying a new ipad 4 and then I will sell my ipad 3.  My question is can I just take my current sim from the ipad and put it in the new ipad 4?
What Sim Card Is Compatible With My iPad?
[Community]
Can't find any info on what sim card for Verizon works in the iPad Pro 9.7 2016
Will my iPad work with European service providers?
[Community]
I need help from someone who has purchased this device in US and taken to England and Paris. Does this device even work with the European wireless networks? I see much conflicting information on what has to be done to make them compatible with carriers in these other countries.Thank you, Jerry Private...
Will the sim card from my iPhone 6 plus work in iPad Pro?
[Community]
I have an iPhone 6 Plus. Will the sim card work if I put it in a new iPad Pro?

Sounds, Volume & Audio

Apple® Article - If you hear no sound or distorted sound from your iPhone®, iPad®, or iPod touch® speaker
[Device-Specific Instructions]
If you can't hear anything from the built-in speaker on your iPhone or iPad, or if the sound is distorted, muffled, intermittent or you hear static or crackling noises, view this info.
Test Microphone - Apple® iOS
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Apple® iPad®
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Determining Message Type - Apple® iOS
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Garbled Message
[Device-Specific Instructions]
Apple® Article - iOS: Using Messages
[Device-Specific Instructions]
Can I send a text from my iPad phone number?
[Community]
My ipad had a number assigned and my cell has a number assigned. I would like to text from my ipad and have the number assigned show up in caller ID instead of my cell number. Is there a way to do that?
Can I text a basic phone from my iPad 2?
[Community]
lg revere owner wants to text from my ipad 2
Can you text an ipad from an LG phone?
[Community]
Is an LG phone compatible texting to an ipad?
Delete Message - Apple® iPad®
[Device-Specific Instructions]
How do I text from an iPad pro to a non-apple device?
[Community]
IM not able to text from my iPad pro to a number that is not an iPhone. I'm able to text from my iPhone ok To any phone.?
Why can I send but not receive messages on iPad air 2?
[Community]
verizon message plus on my ipad air2 will not rec text messages i can send but wont recmessage plus works fine on my android galaxy s7edge

Tips, Tricks & Shortcuts

Set Up Printing - Apple® iPad®
[Device-Specific Instructions]
Capture a Screenshot - Apple® iPad®
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Turn VoiceOver On/Off - Apple® iOS
[Device-Specific Instructions]
If you are having difficulty seeing items on your device's screen and would like to have them spoken, follow these instructions. For other issues you are having with your device, visit our Troubleshooting Assistant on vzw.com.

Wallpapers/Theme

Set Wallpaper - Apple® iPad®
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Enable/Disable 4G LTE - Apple® iPad
[Device-Specific Instructions]
Remove Wi-Fi Connection - Apple® iPad®
[Device-Specific Instructions]
Add a Wi-Fi Network - Apple® iPad
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Apple® iPad
[Device-Specific Instructions]
Turn Wi-Fi Assist On / Off - Apple® iPad®
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Apple® iPad®
[Device-Specific Instructions]
Can I read books on my iPad without wi-fi?
[Community]
Can i download books and read in mexico even tho i won'tbe able to use wifi there?
Can I use an iPad with wi-fi if I don't add it to a data plan?
[Community]
IF I buy a tablet, can't it get access to he Internet via my wireless network at home.?  I dont have to add it to my cell service and sign a 2 year contract do I?  Thanks
How do I connect my iPad and iPhone to my MIFI5510 again?
[Community]
  Like the title said - within the last few months, both my iPad and iPhone 5 seem to have lost the ability to connect to my MIFI 5510L.  Both devices ARE able to connect to the Internet through my home network, but with the MIFI, they seem to accept the password (which I have re-entered and...
Why is my iPad Mini using data while on wi-fi?
[Community]
Just purchased an iPad Mini 4 days ago. It has not left my house. It has been connected to my WIFI since the day I purchased it ( i.e. 4 days ago). How is it that my Verizon account shows 93mb of data usage on the iPad. I have always been told that when WIFI is on and connected it takes priority over...
Why won't my iPad mini connect to my Jetpack ac791l?
[Community]
Our MacBooks and T-Mobile iPhone connect to the JetPack easily. The iPad will not. I'd appreciate any suggestions. Thanks.
Will tethering cause me to use less data?
[Community]
If I tether my notebook computer to my ipad which is connected to the internet via wifi, will it use less data than if the ipad was connected via cellular ?                                                                                                                ...

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