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Apple® iPad® Support
Find device-specific support and online tools for your Apple iPad.
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Device-Specific Support
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Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970
Page Contents
- Accessories
- Activation, Setup & User Guides
- Alerts & Reminders
- Back Up & Transfer Content
- Basics
- Battery & Power
- Bluetooth
- Calendar
- Calling & Dialing
- Camera, Photos & Videos
- Computer/PC Connectivity
- Contacts
- Data
- Date & Time
- Device ID & Info
- Device Search
- Device Settings
- Email/Gmail
- Find My Phone
- Google Backup & restore
- GPS & Location Based Services
- Home Screen
- Hotspot
- Internet & Web Browser
- Keyboard
- Language
- Lock, Unlock, Password & Security
- Memory/Storage
- Music
- Navigating & Multitasking
- Operating System & Software
- SIM Card
- Sounds, Volume & Audio
- Status Indicators/Lights
- Text & Multimedia Messaging
- Tips, Tricks & Shortcuts
- TV
- Visual & Hearing Accessibility
- Wallpapers/Theme
- Wi-Fi & Network
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Apple® Article - How to set up your iPhone®, iPad®, or iPod touch® as a new device
[Device-Specific Instructions]
Apple® Article - Create an iTunes App Store® account without a credit card
[Device-Specific Instructions]
Can I Use An Unactivated iPad On Verizon?
[Community]
If I buy an inactivated iPad, can I use on Verizon Wireless LTE?
Can I activate a tablet on a smartphone line?
[Community]
We currently have a family plan with 4 smartphones and 1 tablet, each of which have their own contract end date (which is fine with me). We are thinking of giving our youngest an iPhone for Christmas (which we already own, but it is not activated) and replace it with the tablet line. Since...
Can I activate an iPad 2 activated?
[Community]
If I have a iPad already and want to connect it to my data plan I already have can this be done? And if so how much will it cost me?
Can I add my iPad Mini to my existing unlimited data plan from my cellular plan?
[Community]
DLCMENDOZA asked Verizon Wireless : Q: Can I add my iPad Mini to my existing unlimited data plan from my cellular plan? A: Your current unlimited data plan can only be used with Smartphones. No data-only device can be used with unlimited data plans. You can add your iPad mini to your account...
Can I add the iPad mini to my current plan?
[Community]
Can I add the iPad mini to my current plan? Are there any promos at this time and can I trade in my current iPad?
Can an ipad mini 2 using T-Mobile be activated on Verizon?
[Community]
Can an ipad mini 2 using T Mobile be converted to Verizon?
Do I Have To Pay More If I Add Another iPad To My Plan?
[Community]
I AM GOING TO BUY AN IPAD FROM BEST BUY AND IT WILL HAVE A 2 YEAR PLAN FROM VERIZON. I AM ALREADY A VERIZON CUSTOMER AND HAVE A DATA PLAN OF 16 GIG.IF I BUY THE IPAD, DO I HAVE TO KEEP MY PLAN FOR 2 MORE YEARS---NO PROBLEM, OR DOES MY PLAN COST MOREMONEY TO USE WITH THE IPAD WITH CELLULAR AS ANOTHER DEVICE? ...
Do I have to have a data plan for my iPad Air 2?
[Community]
I am porting my cell phone number to another carrier and I have an iPad that the the other carrier told me I wouldn't be able to port. Am I able to pay Verizon for the device monthly but get rid of my data plan and use the device on wifi?
If I buy an IPad from Apple, can I used my current data plan?
[Community]
If I buy an IPad from Apple, can I used my current data plan?
Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Exporting Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Apple® Article - Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC
[Device-Specific Instructions]
Apple® Article - Manage Content Manually on Your iPhone, iPad, and iPod
[Device-Specific Instructions]
Apple® Article - Transfer purchases from your iPhone, iPad, or iPod to a computer
[Device-Specific Instructions]
Apple® Article - About File Sharing on iPhone®, iPad®, and iPod touch®
[Device-Specific Instructions]
Apple iPad FAQs
[FAQs]
Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Apple® Article - Get help with hardware features on your iPhone, iPad, and iPod touch
[Device-Specific Instructions]
Apple® Article - Using iPad power adapters with iPhone, iPad, and iPod
[Device-Specific Instructions]
Do I need to get a new iPad?
[Community]
I have tried everything including a hard reset which would not work due to the dead battery. I took my device to Verizon where they told me I should bring it to the Apple Store. I took my iPad to an Apple Store where they told me that I had to replace my iPad with a new one. Is there anything I can do...
Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Can I use my iPad as a phone?
[Community]
since I have a phone number issued to my IPad, I assume I can make calls; is this correct? How do I set it up?
Apple® Article - Sync Photos to Your iPhone, iPad, and iPod Touch in iTunes
[Device-Specific Instructions]
Apple® Article - Use Continuity to connect your iPhone, iPad, iPod touch, and Mac
[Device-Specific Instructions]
Create or End Internet Connection - VZAccess® Manager v7 (Macintosh®)
[Device-Specific Instructions]
Apple® Article - How to use multiple iPods, iPads, or iPhones with one computer
[Device-Specific Instructions]
How do I Transfer Contacts from iPhone to iPad Mini?
[Community]
I want to transfer my iphone4 contacts to my iPad mini. I have my iphone backup on my computer with iTunes. I connected my iPad and also backed it up to iTunes. When I go to the INFO page and select "sync with" the only option available is Windows and that's not what I want . How do I transfer all my...
Is there a way to send the contact list from my basic phone to the Verizon Messages app on my tablet?
[Community]
I have a Convoy flip phone. I recently installed the Verizon Messages app on my iPad Air, since it's a pain in the neck to type texts on the phone. With the app on my tablet, I can easily send (and receive) texts. But is there a way to sync or send the contact list (phone book) from my flip phone to the...
Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
How to Set Up the iOS Data Meter Widget
[Video]
The Verizon Data Usage widget for iOS 8 allows you to quickly view your Verizon data usage within the Notifications Center on your Apple device. Watch this video to learn how to set it up.
Length: 0:30
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Can I share wireless data with an iPad and a phone?
[Community]
I am thinking about buying an iPad, and would like to know if I get one with cellular capability, can use the same line/data as my cell phone...or does Verizon require that you purchase a separate data plan just for tablets? Nothing I've seen is very clear about this. Can I just buy an iPad...
Do I have to have a data plan for my iPad Air 2?
[Community]
I am porting my cell phone number to another carrier and I have an iPad that the the other carrier told me I wouldn't be able to port. Am I able to pay Verizon for the device monthly but get rid of my data plan and use the device on wifi?
How much data will be used by activating my device as a hot spot for two iPads?
[Community]
I am taking a road trip here with two kids. It's a 12 hour drive and a lot of ROAMING areas. I was going to set up my phone as a hot spot for their two iPads to use to watch netflix during the trip. I've heard that 1 move can use 1-2 GB of data, but then others say that is inflated ...
Is There A Pay As You Need Data Plan For iPads?
[Community]
is there a month-to-month option for a data plan for ipad? i won't need data every month so would like to not have to pay for what I'd never use....anybody know?
Is the iPad mini w/ Retina display 4G capable?
[Community]
poppadawg asked Verizon Wireless: Q: Is the iPad mini w/ Retina display 4G capable? A: Yes - the iPad mini w/ Retina display is 4G capable.
When listening to an audio book on my phone or iPad does it take from my data plan?
[Community]
When listening to an audio book on your phone or iPad, does it take from you data plan?
Why is my data plan only showing 1024 mb?
[Community]
why is ipad data plan only showing 1024mb when it is for 1GB?
Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
What Sim Card Is Compatible With My iPad?
[Community]
Can't find any info on what sim card for Verizon works in the iPad Pro 9.7 2016
Apple® Article - Keeping iPhone®, iPad®, and iPod touch® within acceptable operating temperatures
[Device-Specific Instructions]
Can I get an iPad with phone and text capabilities?
[Community]
Can I get one with phone and text capabilities?
Can I get unlimited texting for my iPad Pro?
[Community]
Is there a plan that I can get, that will allow me to have unlimited texting on my iPad Pro?
Can I use my iPad as a phone?
[Community]
since I have a phone number issued to my IPad, I assume I can make calls; is this correct? How do I set it up?
What iOS version does the iPad Pro come with?
[Community]
Simple question; however I've heard multiple different answers from varying sources, but I would basically like to know what iOS version the iPad Pro would arrive in, if ordered online? On it's page, it says iOS 9. Although, as I previously stated, I've heard differently from a couple others I know
Why Isn't Cellular Working On My iPad 4G?
[Community]
My Verizon cellular service is not working on my iPad 4G. Sometimes it says "No Service" other times it shows 1 bar 1x, or 2 bars LGE, or even 3 bars, but it never connects to the internet. This has been going on for a while now, well before I updated to 10 and now 10.2. I took it to a Verizon store and...
Why does my iPad have a phone number?
[Community]
can you tell me why I need a phone number on my ipad.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Apple® Article - Add an email account on your iPhone, iPad, or iPod touch
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Apple® Article - Share your Internet connection with Personal Hotspot
[Device-Specific Instructions]
How much data will be used by activating my device as a hot spot for two iPads?
[Community]
I am taking a road trip here with two kids. It's a 12 hour drive and a lot of ROAMING areas. I was going to set up my phone as a hot spot for their two iPads to use to watch netflix during the trip. I've heard that 1 move can use 1-2 GB of data, but then others say that is inflated ...
Apple® Article - How to restart the Apple Mobile Device Service (AMDS) on Windows
[Device-Specific Instructions]
How Do I Use Safari Split Screen On My Mini iPad?
[Community]
I'd like to get rid of the split screen when I log into Safari on my mini-I-Pad. How do I do it? The left hand column has "favorites" and "history" and other items and prevents me from seeing the full screen on the internet selection I've made.
Apple® Article - Use AssistiveTouch on your iPhone®, iPad®, or iPod touch®
[Device-Specific Instructions]
Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Apple® Article - Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
[Device-Specific Instructions]
Enable / Disable / Modify SIM PIN - VZAccess® Manager Enable/Disable/Modify the SIM PIN - VZAccess Manager v7 (Macintosh)
[Device-Specific Instructions]
How do I access my iPad without a password?
[Community]
My iPad is looking for a 4 digit code to unlock. I don't remember it and don't know how to reset it.
How do I unlock my iPad?
[Community]
I am entering the correct password for my ipad but it keeps saying incorrect and has locked me out. what do I do?
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Apple® Article - iOS: Understanding multitasking and background activity
[Device-Specific Instructions]
Apple® Article - iOS: Switch Control helps you navigate your iOS device
[Device-Specific Instructions]
Download and Install Software - Windows® Phone Desktop App - Macintosh
[Device-Specific Instructions]
How do I update software on an iPad with a jetpack?
[Community]
how do I update software on IPad with jet pack
What iOS version does the iPad Pro come with?
[Community]
Simple question; however I've heard multiple different answers from varying sources, but I would basically like to know what iOS version the iPad Pro would arrive in, if ordered online? On it's page, it says iOS 9. Although, as I previously stated, I've heard differently from a couple others I know
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable / Disable / Modify SIM PIN - VZAccess® Manager Enable/Disable/Modify the SIM PIN - VZAccess Manager v7 (Macintosh)
[Device-Specific Instructions]
Can I add the iPad mini to my current plan?
[Community]
Can I add the iPad mini to my current plan? Are there any promos at this time and can I trade in my current iPad?
Can I get a Sims Card for my iPad online?
[Community]
Is it possible to add a Sims card to my account online?
Can I get a Verizon SIM card for an iPad Pro?
[Community]
I am considering buying a Refurbished iPad Pro from Apple. I know it comes with an Apple SIM that does not work on Verizon. I have been told I can ask for a Verizon SIM to activate service, but I am unclear whether they are free when I ask at a Verizon store & sign up or if there are multiple fees...
Can I just put my old SIM card into my new iPad?
[Community]
Hello I had a Verizon SIM card in my old iPad 2 installed a couple of years ago. A few months ago, my iPad died and I replaced it with an iPad Air 2. I never got around to activating cellular data on the new device, nor canceling the old plan (life got in the way). Can I just pop the old SIM card...
Can I put an Ellipsis SIM card in an iPad Mini?
[Community]
Can you put this SIM card in a iPad mini?
Can I share wireless data with an iPad and a phone?
[Community]
I am thinking about buying an iPad, and would like to know if I get one with cellular capability, can use the same line/data as my cell phone...or does Verizon require that you purchase a separate data plan just for tablets? Nothing I've seen is very clear about this. Can I just buy an iPad...
Can I use a 4G LTE VZW SIM in an iPad 2nd generation that originally came with a 3G SIM?
[Community]
Hi, I'm giving an old iPad 2 (circa 2010) currently with a 3G Verizon Wireless SIM in it to someone else. I want to disassociate my information from that cellular account. I'm told I can either call VZW Prepaid support and have them scrub the personal info from the account (retaining the existing...
How do I change my iPad mini 2's SIM PIN when I can't remember what it is?
[Community]
I went to enter a new PIN to lock my iPad's SIM card and was asked to enter a number. At some point, I must have entered a number already, because I got a message that I had entered the wrong one. I tried another number, but that also failed. I have one try left. I'm not sure what happens if I fail on...
I am selling my iPad 3 and buying an ipad 4? Can I swap sim cards?
[Community]
I have a Verizon ipad 3 on my shared data account. I am buying a new ipad 4 and then I will sell my ipad 3. My question is can I just take my current sim from the ipad and put it in the new ipad 4?
What Sim Card Is Compatible With My iPad?
[Community]
Can't find any info on what sim card for Verizon works in the iPad Pro 9.7 2016
Will my iPad work with European service providers?
[Community]
I need help from someone who has purchased this device in US and taken to England and Paris. Does this device even work with the European wireless networks? I see much conflicting information on what has to be done to make them compatible with carriers in these other countries.Thank you, Jerry Private...
Will the sim card from my iPhone 6 plus work in iPad Pro?
[Community]
I have an iPhone 6 Plus. Will the sim card work if I put it in a new iPad Pro?
Apple® Article - If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Apple® Article - iPhone: SMS messages may display incorrectly on other devices
[Device-Specific Instructions]
Apple® Article - If you can't send or receive messages on your iPhone®, iPad®, or iPod touch®
[Device-Specific Instructions]
Can I get unlimited texting for my iPad Pro?
[Community]
Is there a plan that I can get, that will allow me to have unlimited texting on my iPad Pro?
Can I send a text from my iPad phone number?
[Community]
My ipad had a number assigned and my cell has a number assigned. I would like to text from my ipad and have the number assigned show up in caller ID instead of my cell number. Is there a way to do that?
How do I text from an iPad pro to a non-apple device?
[Community]
IM not able to text from my iPad pro to a number that is not an iPhone. I'm able to text from my iPhone ok To any phone.?
Why can I send but not receive messages on iPad air 2?
[Community]
verizon message plus on my ipad air2 will not rec text messages i can send but wont recmessage plus works fine on my android galaxy s7edge
Apple® Article: Use AirPrint To Print From Your iPhone®, iPad®, or iPod® Touch
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Apple® Article - If your iPhone, iPad or iPod Touch won't connect to a Wi-Fi network
[Device-Specific Instructions]
Create or End Internet Connection - VZAccess® Manager v7 (Macintosh®)
[Device-Specific Instructions]
Can I read books on my iPad without wi-fi?
[Community]
Can i download books and read in mexico even tho i won'tbe able to use wifi there?
Can I use an iPad with wi-fi if I don't add it to a data plan?
[Community]
IF I buy a tablet, can't it get access to he Internet via my wireless network at home.? I dont have to add it to my cell service and sign a 2 year contract do I? Thanks
How do I connect my iPad and iPhone to my MIFI5510 again?
[Community]
Like the title said - within the last few months, both my iPad and iPhone 5 seem to have lost the ability to connect to my MIFI 5510L. Both devices ARE able to connect to the Internet through my home network, but with the MIFI, they seem to accept the password (which I have re-entered and...
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Why is my iPad Mini using data while on wi-fi?
[Community]
Just purchased an iPad Mini 4 days ago. It has not left my house. It has been connected to my WIFI since the day I purchased it ( i.e. 4 days ago). How is it that my Verizon account shows 93mb of data usage on the iPad. I have always been told that when WIFI is on and connected it takes priority over...
Why won't my iPad mini connect to my Jetpack ac791l?
[Community]
Our MacBooks and T-Mobile iPhone connect to the JetPack easily. The iPad will not. I'd appreciate any suggestions. Thanks.
Will tethering cause me to use less data?
[Community]
If I tether my notebook computer to my ipad which is connected to the internet via wifi, will it use less data than if the ipad was connected via cellular ? ...
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