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No longer supported Apple® devices

The information you're looking for is no longer available because Verizon no longer supports your device.

Please consider upgrading to a newer device by logging in to My Verizon. You can also visit the Apple site for support or the Verizon Community where you can post your question to find answers.

These devices are no longer supported:

  • Apple iPad (1st Gen)
  • Apple iPad (2nd Gen)
  • Apple iPhone 4
  • Apple iPhone 4s
  • Apple iPhone 5
  • Apple iPhone 5c
  • Apple iPhone 5s

Verizon continues to offer support for other Apple devices. Search for your device and then begin troubleshooting or read help articles.

Apple, iPad and iPhone are registered trademarks of Apple Inc.