Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Note Notes:

  • If you are experiencing the following symptoms, you may need to deregister iMessage:
    • You can't receive SMS on your non-Apple device when another person sends them using an iPhone.
    • You can't send SMS to a non-Apple device because they send as an iMessage.
  • If you experienced the symptoms above, your cellular phone number might still be registered with iMessage.

 

  1. Navigate to Deregister iMessage (URL: selfsolve.apple.com/deregister-imessage).
  2. Follow the step-by-step instructions provided for: Deregistering iMessage.
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