Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Note Notes:

  • If you are experiencing the following symptoms, you may need to deregister iMessage:
    • You can't receive SMS on your non-Apple device when another person sends them using an iPhone.
    • You can't send SMS to a non-Apple device because they send as an iMessage.
  • If you experienced the symptoms above, your cellular phone number might still be registered with iMessage.


  1. Navigate to Deregister iMessage (URL:
  2. Follow the step-by-step instructions provided for: Deregistering iMessage.