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Samsung Galaxy Tab A (8.0)

Apple® iPhone® 6 Plus

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Cadence by Kyocera

LG K20™ V

DROID TURBO 2

Moto Z Force Droid Edition

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Verizon Jetpack® MiFi® 6620L

Samsung Galaxy J3 Eclipse

Google Pixel 2 XL

Jetpack® MiFi® 7730L

Pixel™, Phone by Google

Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L

Samsung Galaxy S8+

LG Exalt® LTE

Samsung Galaxy J3 V

GizmoGadget™ by LG

moto g6

Google Pixel 2

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Motorola moto z² play

Motorola moto z² force edition

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Verizon Ellipsis® Jetpack® MHS900L

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V20™

KYOCERA DuraXV^LTE

Microsoft Lumia 735

Verizon Jetpack® 4G LTE Mobile Hotspot 890L

LG G5

Samsung Gusto® 3

Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L

Verizon LTE Internet and Home Phone

Pixel™ XL, Phone by Google

ASUS ZenFone™ V

Moto Z Droid Edition

Stylo™ 2 V

Verizon MiFi® 4G LTE Global USB Modem U620L

Apple® iPhone® 4

Pantech 4G LTE Global USB Modem UML290

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LG G4™

Droid Turbo in Ballistic Nylon

Hum⁺ by Verizon

DuraForce PRO with Sapphire Shield

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ZTE Blade™ Vantage Prepaid

Microsoft Surface 3

DuraXV

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GizmoPal™

LG K8 V

LG Cosmos™ 3

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PRIV™ by BlackBerry®

Ellipsis® Jetpack® MHS800L

Apple® iPhone® 4s

GizmoPal® 2 by LG

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Galaxy J3 Mission

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

LG G3

Verizon Verizon SmartHub with Voice

LG Optimus Zone™ 3

ZenFone™ V Live

Samsung Gear S3 frontier

Samsung Galaxy S6 edge +

DROID MAXX 2

Verizon Wireless Home Phone T2000

Motorola moto e5 play

BlackBerry® Bold™ 9930 smartphone

LG V30®

Verizon 4G LTE USB Modem 551L

Verizon Global USB Modem USB730L

Samsung Galaxy S® III

Verizon Ellipsis® 10

Samsung 4G LTE Network Extender 2

Galaxy J7 V (2nd Gen.)

Toyota Connected Car

Moto G Play

Kyocera DuraXV+

LG V10™

LTE Internet (Installed)

LG Exalt™

Apple® iPad® (6th Generation) 9.7-inch

Galaxy Tab E

Sonim XP5

ZenPad™ Z10

Samsung Convoy™ 3

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DROID MINI by MOTOROLA

Galaxy J3 V (3rd Gen.)

Moto X™ by Motorola

DROID RAZR M by MOTOROLA

BlackBerry Classic

moto g6 play

ASUS ZenPad™ Z8s

LG Extravert™ 2

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Brigadier™ by Kyocera

Samsung Galaxy J3 (3rd Gen.)

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

Casio G'zOne Ravine® 2

Casio G'zOne Commando®

Verizon 4G LTE USB Modem UML295

Sony Xperia® Z3v

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HTC One® (M8)

Samsung Galaxy J7 (2nd Gen.)

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HTC 10™

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LG Revere®

Hum^x

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Casio G'zOne Commando® 4G LTE

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ASUS ZenFone™ AR

Gear S2

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Arlo Go

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DROID ULTRA by MOTOROLA

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BlackBerry® Z10 smartphone

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DROID RAZR by MOTOROLA

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LG Accolade™

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Nokia Lumia 928

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LG Cosmos™ 2

HP Elite x2 1012

HTC Desire® 526

LG Revere® 2

Samsung Intensity™ III

Samsung Gusto®

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HTC Desire® 626

Apple® iPad mini® 4

Apple® iPad®

Apple® iPad Pro® (9.7-inch)

DROID RAZR MAXX HD by MOTOROLA

Apple® iPad Air®

Samsung Galaxy Tab® 4 (10.1)

LG VX8300

Galaxy Note® Edge

Samsung Knack™

Yealink One Talk^SM IP DECT Phone Bundle

LG enV®3

LG 4G LTE USB Modem VL600

LG Terra™

Samsung Galaxy Camera®

Samsung Galaxy Tab® 2 (10.1)

Motorola MOTO™ W755

Nokia Lumia 822

LG Exalt™II

Spartan GoCam™

Apple® iPad mini™

LG G Pad™ X8.3

Samsung Gear S3 classic

G Pad™ 7.0 LTE

Delphi Connect with 4G LTE Mobile Hotspot

Pantech Hotshot™

Nexus 6

LG Cosmos™ Touch

Ellipsis® Kids

Casio G'zOne Boulder®

Samsung Galaxy Tab® 4 (8.0)

Motorola Barrage™

Sony Xperia® Z2

Samsung Galaxy S® III mini

Samsung Smooth™

LG enV®2

Samsung Galaxy Tab® (10.1)

Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot

Verizon Ellipsis® 10 HD

LG Cosmos™

LG VX5500

HTC One® (M8) for Windows®

Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot

LG Extravert™

Samsung Alias™ 2

Casio G'zOne Rock™

LG enV® TOUCH

Lexus Connected Car

Samsung Intensity™

Verizon Wireless UMW190 Global USB Modem

Nokia Lumia Icon

Watch Urbane™ 2nd Edition LTE

G Pad™ 10.1 LTE

Verizon Wireless UM175 USB Modem

Verizon Wireless G'zOne Type-S

LG VX5400

DROID RAZR HD by MOTOROLA

Lancet™ for Android®

Motorola XOOM™ 4G LTE

Pantech Jest™ 2

Lucid™3 by LG

Nokia Lumia 2520

Samsung Galaxy Stellar™

DROID RAZR MAXX by MOTOROLA

Motorola W385

Apple® iPad mini™ 3

Samsung SCH-u340

HTC Desire® 612

Samsung Galaxy Tab® S

Samsung Galaxy Note® 10.1 2014 Edition

Verizon Wireless Escapade®

HTC One® remix

Enact™ by LG

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Samsung SCH-u430

HP Spectre x2

Samsung Gear S2 classic

LG VX8360

Samsung Galaxy™ Stratosphere™ II

Samsung SCH-a870

Google Nexus 7

Verizon Wireless PC770 2-in-1 Card and ExpressCard®

DROID 4 by MOTOROLA

Lucid™ by LG

Lancet™

Hydro ELITE by KYOCERA

Motorola MOTO™ VU204

Motorola Adventure™ V750

LG VX8350

Samsung SCH-u410

Samsung Reality™

Lucid™2 by LG

LG VX5300

Galaxy Nexus by Samsung

Verizon Wireless Coupe™

Motorola V325i

Apple® iPad® with Retina display

LG VX5200

Motorola V325

Samsung SCH-u540

LG VX3300

Verizon Wireless CDM8975

LG VX3200

Motorola W315

LG Clout™

Samsung SCH-a650

Motorola V325xi

Luge™ by Motorola Prepaid

Motorola Entice™

Samsung SCH-a630

moto z3

Apple Watch Series 4

Apple® iPhone® XS Max

Yealink One Talk^SM CP920 IP Conference Phone

Apple® iPhone® XS

Motorola RAZR V3m in Gray

Samsung Galaxy Note9

All memory capacities and all colors supported.

Factory Data Reset (Powered Off) - Brigadier™ by Kyocera

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution:

If the device is responsive and can be powered on, the preferred reset method should be performed.
For devices with Android Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown do one of the following:
- Attempt to sign in with any Google™ account previously used on the device.
- Reset the password.
Perform a factory data reset only if absolutely necessary as it removes all data including:
- Contacts
- Email accounts
- System and app data
- App settings
- Downloaded apps
- Media (Music, pictures and videos, etc.)

Ensure the device is powered off.
Simultaneously press and hold Home (located at the bottom) + Volume down (located on the left edge) + Power buttons (on upper-right edge) until "Powered by Android" appears then release.
From the Android recovery screen, select wipe data/factory reset.
Utilize the Volume buttons to highlight and the Power button to select.
Select Yes -- delete all user data.
Allow several seconds for the factory data reset process to complete.
Select reboot system now.
Allow several minutes for the reboot process to complete.
If applicable, set up your device.