Software Upgrade Assistant (Kyocera) - Repair Assistant

This helps you repair the software on your Kyocera device using your computer / PC.

Note Notes:

  • To use the Software Repair Assistant (SRA), ensure the wireless device is powered on and unlocked (if device lock is enabled) then connect it to a compatible computer using the supplied USB cable.
  • The device may automatically restart a few times during the software repair process, which takes approximately 15 minutes.
  • The most recent software version becomes available on the SUA / SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.

Caution Don't disconnect the device from the computer or power it off during the repair process.

  1. Ensure the Software Upgrade Assistant software is installed. Refer to Initial Setup - Software Upgrade Assistant for assistance.
  2. Ensure the wireless device is powered on and unlocked (if device lock is enabled), then connect it to a compatible computer using the supplied USB cable.
  3. From the taskbar (located in the lower right), right-click the Software Upgrade Assistant tray icon Kyocera SUA icon (when the SUA does not launch automatically).
  4. From the Assistant Tools column (located on the left), click Repair Assistant.
  5. Click Run Repair Assistant.
  6. Select the appropriate device then click REPAIR (located on the right).
    If presented, click OK on the repair confirmation.
    A progress bar shows status of repair.
    Repair button
  7. Once the software repair is complete, "Repair Complete" displays above the status bar.
  8. Click Close (located on the bottom right) to exit the Repair Assistant.
isTealiumFlag=true