Activate / Set Up Device - The new Moto X™

If you are upgrading your existing Verizon device, follow these steps to activate before proceeding with the instructions below.

Caution To avoid potential issues, review the following:

  • If performing first time (out-of-the-box) setup, ensure the SIM card is inserted.
  • Accounts (e.g., Gmail, email, etc.) should be set up after activating the device (see Related Topics).
  • To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.

  1. If powered off, press and hold the Power button (located on the right edge) until the Motorola logo appears then release.
  2. From the "Welcome, Choose your language to begin" screen, tap the appropriate option then tap Start.
    Note Allow several seconds for activation to complete.
  3. From the "Phone Activation" screen, tap Next.
  4. From the "About your privacy" screen, tap Accept and continue.
    Note To review Motorola Privacy Policy:
    1. Tap Privacy settings (located above "Accept and continue")
    2. Tap View Motorola Privacy Policy (located at the bottom)
    3. Tap Back Back icon (located in the lower-left) to return to the "About your privacy" screen.
  5. If presented, from the "Verify your account" screen, sign in with a Google Account that was previously synced on the device.
  6. From the "Add your account" screen, Tap Skip > Skip Anyway.
  7. Tap First and enter your first name then tap Next.
  8. From the "Protect your phone" screen, Skip > Skip Anyway.
  9. Enable any of the following then tap Next:
    Note Enabled when a check mark is present.
    • Use Google's location service
    • Help improve location services
    • Help improve your Android experience
  10. From the Setup Wizard section, review the Summary and tap Done.

Related Topics: