Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Soft Reset

If you can't browse the internet or your device crashes, resets, freezes or runs slow, view this info.

Note A soft reset (powering the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Power the device off.
    Note Press and hold the Power button (located on the top-edge of the device) until "MiFi Powering Off" appears on the display then release.
    Jetpack Face
  2. Power the device on.
    Note Press and hold the Power button until "MiFi" appears on the display then release.
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