View Diagnostic Info - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi 6620L

To view device and network-specific info for your Jetpack, see these steps.

  1. Access the Admin Web Interface.
  2. From the Home page, navigate: About Jetpack About Jetpack icon > Diagnostics.
  3. Select one of the following:
    • Modem
      Note View the appropriate info (e.g., IMEI, SIM Status, FW version, etc.).
    • 4G LTE Network
      Note View the appropriate info (e.g., Status, Signal Strength, etc.).
      Note Refer to Advanced Settings for further assistance.
    • GSM/UMTS/HSPA Network
      Note View the appropriate info (e.g., Network operator, Roaming, etc.).
    • 3G Network (eHRPD/EVDO/1XRTT)
      Note View the appropriate info (e.g., Status, RSSI, etc.).
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