Update Firmware - Verizon Ellipsis® Jetpack® - MHS800L / MHS800LPP / MHS815L / MHS815LPP

View this info to check if there's a software update available for your Jetpack.

Caution A new critical software is available from Verizon Wireless for the 800L; all owners of the MHS800L and the MHS800LPP must update to this firmware to ensure your Ellipsis Jetpack continues to function properly. You will need an internet connection to download the upgrade tool for your Ellipsis Jetpack 800L.

MHS800L / MHS800LPP Update Procedures
MHS815L / MHS815PP Update Procedures

MHS800L / MHS800LPP - Critical Update Procedures

Note Notes:

  • If you're not able to connect to the internet using your Ellipsis Jetpack 800L, you will need an alternate data connection to download the update tool such as a smartphone Mobile Hotspot.
    Note In either instance data usage may apply.
  • Ensure the battery for your Ellipsis Jetpack 800L is fully charged.
  • Once connected, follow these illustrated update tool instructions.
    Note On the update page, choose one of the following based on your OS:
    • Verizon Ellipsis Jetpack MHS800L SU#1 Update Tool Guide for Windows®
    • Verizon Ellipsis Jetpack MHS800L SU#1 Update Tool Guide for Mac®

Related Topic: View Software Version

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MHS815L / MHS815LL Update Procedures

  1. Access the Admin Web Interface.
  2. From the left menu, click Jetpack Settings.
  3. From the Jetpack tab, click Software Update.
  4. Click Check for update for software or firmware updates.
  5. If an update is available, follow the step-by-step instructions to apply the update.

Related Topic: View Software Version

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