Set Up Voicemail

Note This article applies only to Basic Voicemail.


  1. Call *86 (*VM) from the handset or the 10-digit mobile number from another phone.
    Note If a system greeting is played, press the Pound key (#) immediately to interrupt the greeting.
  2. Follow the instructions for choosing the language options then press the # key to confirm the choice.
    Note Press 1 for English then press the # key to confirm.
  3. When prompted, enter the 4-7 digit password then press the # key.
    Note If setting up the password for the first time, it can't have repeating digits (e.g., 1111) or consecutive digits (e.g., 1234).
  4. When prompted, say the signature (or name) then press the # key.
  5. To confirm the signature (or name), press the # key.
  6. When prompted, say the greeting then press the # key.
  7. To confirm the greeting, press the # key.


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