Email Message Delivery from IMAP IDLE Integrated Accounts is Delayed - BlackBerry

Note An IMAP IDLE connection is not allowing access with a BlackBerry Internet Service (BIS) account. Up to a 6 hour delay may be experienced when receiving email messages.

  1. Navigate to the BlackBerry article KB13846.
  2. Follow the instructions provided for: Email message delivery from IMAP IDLE integrated accounts is delayed.