Determining VZAccess® Manager Information - Windows®

  1. From the Windows desktop, click the VZAccess Manager icon.
    Note Alternatively, click Start > Programs (All Programs) > VZAccess Manager.
    Note With Windows 10, click Start > Apps icon Apps Menu icon (located in the top-left corner) > All apps (located in the bottom-left corner) > VZAccess Manager.
  2. From the top menu, click Help then click About VZAccess Manager.
  3. Review the following information.
    Note The following list is an example, available information may vary.
    Firmware Version
    Device Firmware
    ESN
    Electronic Serial Number
    PRL Version
    Preferred Roaming List Version. Refer to Performing Over-The-Air Activation for assistance updating the PRL.
    ERI Version
    Enhanced Roaming Indicator Version
    Phone Number
    Mobile Directory Number
    MIN
    Mobile Identification Number
    Home SID
    Home System Identification Number
    Activated
    Device activation status
    RSSI (1xRTT / 1xEVDO)
    Refer to Determining Signal Type/Strength for additional assistance.
    Battery
    Battery charge level
    Capabilities
    Features available with the device

Note If the installed VZAccess Manager version is older, it is recommended to download and install the latest version of VZAccess Manager.

isTealiumFlag=true