Call Waiting - Smartphone

Note When you're on call and a second call comes in, you'll hear a tone to let you know that you have another call.

  • To answer the 2nd call and place the 1st call on hold, tap or select Answer.
    Note Alternatively, for some Android smartphones, swipe right on the Phone icon.
  • To switch between calls, do one of the following:
    • For Android smartphones, tap Switch or Swap calls.
      Note Alternatively, for some Android smartphones, tap the contact name or number.
    • For BlackBerry smartphones, tap Call on Hold with <contact name/number>.
      Note Alternatively, for BlackBerry devices with a trackwheel/trackpad, press in on the trackwheel/pad then select Flash.
    • For Windows Phone smartphones, tap TAP TO SWAP.
  • To end the call(s), tap End or End call.
    Note Alternatively, for some Android smartphones, tap the Red phone icon.
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