Software Upgrade Assistant / Xperia Companion (Sony) - Software Update

This helps you update the software on your Sony device using your PC, in the event an Over-the-Air (OTA) software update fails.

Note Notes:

  • Ensure the wireless device is powered on, unlocked (if device lock-enabled), and connected to a compatible computer using the supplied USB cable.
  • For assistance enabling/disabling auto-check for updates, refer to Enable/Disable Auto Updates.

Caution The software update process may take up to 30-90 minutes. Don't disconnect the device from the computer during the upgrade process.

Caution The Verizon Software Upgrade Assistant is no longer supported for the Sony Xperia devices and is being replaced by the Xperia Companion tool.

  1. If the SUA is currently installed on your PC, uninstall it before setting up the Xperia Companion tool. Refer to Initial Setup - Software Upgrade Assistant / Xperia Companion for assistance.
  2. When the device is connected via USB, click the Xperia Companion icon.
    Click Xperia Companion Icon
  3. Click Software Update to check for available updates.
    Note The update downloads, if available.
    Click Software Update
  4. Click Update.
    Click Update
  5. When the software upgrade process has completed, click Close.
    Note If the update fails to install, please refer to the Software Repair Assistant / Xperia Companion for further assistance.