Transfer Content with Samsung Smart Switch™ Mobile App (from Android®)

What you need:

Old and new phones
Your old and new phones
Samsung Smart Switch app
Samsung Smart Switch app installed on both phones
Wi-Fi connection
Wi-Fi enabled on both phones
Google account info
Your Google account info
Verizon account PIN
Your Verizon account PIN

Note Notes:

  • The Samsung Smart Switch Mobile app allows users to easily transfer content (contacts, photos, music, notes, etc.) from an old phone to a new Samsung Galaxy device.
  • To transfer your content using the Smart Switch Mobile app, the old phone must be:
    • An Android device with the app installed running software version 4.0 or later.
    • An Apple® device with iCloud backup enabled.
  • You can also use one of the following Smart Switch solutions:
    • Samsung Smart Switch for PC
    • Samsung Smart Switch for Mac
      Note For more info on downloading and using one of these options, refer to the Samsung Smart Switch support page.
  • Some downloaded apps may not transfer via this process.
    • Apps downloaded from the Play Store automatically download to the device upon signing into your Google account.
    • If Play Store apps don't automatically download, you can download them from the Play Store.
    • Apps downloaded from other sources must be re-installed manually.

 

1

Start Smart Switch

Ensure the Samsung Smart Switch Mobile app has been installed on both devices.

  1. From a Home screen on both devices, tap the Samsung Smart Switch icon Samsung Smart Switch icon.
  2. From the Smart Switch screen, tap START.
    Note If prompted, to continue review the Terms of Service then tap AGREE to continue.
    Note If presented, review permissions then tap OK to continue.
Smart Switch start screen

2

Wireless Smart Switch

From Smart Switch, tap WIRELESS on both devices.

Smart Switch options

3

Send content wirelessly

On the old device, tap SEND.

Transfer Wirelessly screen with send and receive options

4

Receive content wirelessly

On the new device, tap RECEIVE.

Transfer Wirelessly screen with send and receive options

5

Connect to your old phone

Tap CONNECT on the old device.
Note If the two devices do not connect, use the provided PIN to manually connect the devices.

Device connecting screen

6

Choose what to copy

Choose what to transfer from the old device then tap SEND.
Note Content transfer is completed in two stages; basic content is transferred first and larger files are transferred later.
Note If you tap the checkbox next to 'App list', a list of your applications are transferred but the apps still need to be re-downloaded.

Choose items to import

7

Receive your content

On the new device tap RECEIVE.

RECEIVE FROM ANDROID screen with RECEIVE prompt

8

You're all done

From the 'Content transferred' screen, tap CLOSE APP on both devices.

Wireless transfer completion screen
 

 

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