If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.
Notes:
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Accounts (e.g., Gmail, email, etc.) should be set up after activating the device (see Related Topics).
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To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.
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Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset. You need to enable W-Fi Calling manually if you want to use it.
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If powered off, press and hold the Power button (located on the right edge) until the Samsung logo appears then release.
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Tap the appropriate language then tap NEXT (located on the lower-right).
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From the Phone Activation screen, tap Next or tap Activate Now (if available).
If prompted, enter the last 4 digits of the Account Owner's Social Security Number or the Billing Password.
If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
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If presented, from the "Verify your account" screen, sign in with a Google Account that was previously synced on the device.
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From the Add your account (Google) screen, navigate: SKIP > SKIP.
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From the Name screen, enter the first and last names then tap NEXT.
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From the "Protect your phone" screen, tap (uncheck) Protect this device then tap SKIP > SKIP ANYWAY.
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From the Google services screen, tap any of the following services to enable or disable then tap NEXT.
Enabled when a check mark is present.
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Help apps find your location
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Improve location accuracy
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Help improve your Android experience
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From the Verizon Cloud screen, tap SKIP then tap NOT NOW.
To add Verizon Cloud after initial setup, from a Home screen navigate: Apps > Verizon folder > Cloud.
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From the Email setup screen, tap SKIP.
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From the Setup Wizard summary screen, tap DONE (located in the lower-right).
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From the Samsung account screen, tap SKIP.
To add a Samsung account after initial setup, from a Home screen navigate: Apps > Settings > Add account > Samsung account.
Related Topics: