Restart in Safe Mode - Moto Z Droid Edition / Force

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device is unresponsive or won't power on.

  1. Press and hold the Power button until the Power off option appears then release.
    Power button
  2. Touch and hold Power off until the screen goes dark.
  3. Upon reboot, 'Safe Mode' appears in the lower-left of the unlock/home screen.
    Note The process may take up to 30 seconds to complete.
  4. With Safe Mode enabled, test device and app functionality.

 

Related Topic: Video Icon Using Safe Mode

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