Reset Network Settings - Moto G Play

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Caution By performing the steps below, the following are cleared or restored to default values:

  • Cellular and Wi-Fi network settings (including saved networks and passwords)
  • Bluetooth®

 

  1. From a Home screen, navigate: Apps Apps icon > Settings Settings icon > More.
  2. Tap Network settings reset.
  3. Tap RESET SETTINGS.
    Note If prompted, enter the PIN, password or pattern. 
  4. To confirm, tap RESET SETTINGS.
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