Samsung Galaxy S8 / S8+ - Auto Receive Messages

Note If you're not receiving picture / video messages, follow the steps below to ensure 'Auto retrieve' is turned on.

  1. From a Home screen, touch and swipe up or down to display all apps.
    Note These instructions apply to Standard mode and the default Home screen layout.
  2. Tap Messages Messaging.
    Note If prompted to change the default SMS app, tap OK > Yes to confirm.
  3. Tap the Menu icon Menu icon (upper-right).
  4. Tap Settings then tap More Settings.
  5. Tap Multimedia messages.
  6. Tap the switch for either of the following to turn on Switch on or off Switch off.
    • Auto retrieve
    • Roaming auto retrieve
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