Restart in Safe Mode - Samsung Galaxy J3 Eclipse / Galaxy J3 Mission

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

Caution Restarting the device in Safe Mode may reset the Home screen to default settings (i.e. wallpaper, theme, widgets, etc.)

An alternate method is available if the device is unresponsive or won't powered on

  1. Press and hold the Power button (located on the right) until Phone options is displayed then release.
  2. Select and hold Power off until Restart in safe mode is displayed.
  3. Tap RESTART.
    Note This restart process may take up to one minute to complete.
    Note Upon restart, Safe mode appears in the lower left of the unlock/home screen.
  4. With Safe Mode enabled, test device and app functionality.

Related Topic: Video Icon Using Safe Mode

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