Cadence by Kyocera - Master Reset

Caution A factory data reset:

  • is the last resort for troubleshooting.
  • erases all data and restores preferences to factory default specifications.
  • is only recommended when the existing data has been backed up or is unwanted.

Note An alternate reset method is available if the device is unresponsive or won't power on.

  1. From the main screen, select Menu.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
    5-way Navigation Pad
  2. Navigate: Tools & Settings > Settings > Phone Settings > Security.
  3. Select Reset phone.
  4. Select Factory data reset.
  5. Enter your lock screen code or the last 4 digits of your mobile number.
  6. Press the right soft key to choose Next.
  7. Select 'Yes' or 'No' to erase your SD card.
  8. Press the center button to choose Reset.
    Note To set up the device after completing the factory data reset, refer to Initial Activation and Setup

Note Check out this interactive demo for more info.

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