Samsung Galaxy S9 / S9+ - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:


  1. If powered off, press and hold the Power button until the Samsung Galaxy S9 screen appears then release.
  2. Select the appropriate language then tap the right Arrow icon.
    Select language
  3. To continue, review the 'Terms and Conditions' screen then tap Next.
    Note In order to tap Next, you must accept (check) all items.
    Terms and conditions
  4. From the 'Phone Activation' screen, tap Next.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Phone activation
  5. From the 'Bring your old data for quicker setup' screen, select the preferred option then tap Next.
    Bring your data
  6. From the 'Set up Wi-Fi' screen, select a network then enter the password.
    Note If you choose 'Skip', you can add Wi-Fi networks after setup is complete.
    Setup Wi-fi
  7. Sign in to your existing Google™ account or create a new one.
    Note If you choose 'Skip', you can add your Google account after setup is complete.
    Google sign in
  8. From the 'Google services' screen, select the preferred options to turn on Switch on or off Switch off then tap Accept.
    Google services
  9. From the 'Protect your phone' screen, tap an option.
    Note If you choose 'Not now', you can add a screen lock or set up Intelligent Scanface, Iris, or fingerprint recognition after setup is complete.
    Protect your phone
  10. From the 'Verizon Cloud' screen, tap Next.
    Note If you choose 'Skip', you can set up Verizon Cloud after setup is complete.
    Verizon cloud
  11. From the 'Email setup' screen, select an email account type then enter your sign-in info.
    Note If you choose 'Skip', you can add an email account after setup is complete.
    Email setup
  12. From the 'Security & Privacy' screen, tap Accept.
    Security and privacy
  13. From the 'Sign in to your Samsung account' screen, sign in to your existing account or create a new Samsung account.
    Note If you choose 'Skip', you can add a Samsung account after setup is complete.
    Sign in to your Samsung account
  14. From the 'Setup Wizard is complete' screen, tap Done.
    Setup complete


Video Camera Icon If you'd like additional support, check out this Getting Started With a New Smartphone video.