moto e5 play - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  1. If powered off, press and hold the Power button until the Motorola logo appears then release.
  2. Select the appropriate language then tap LET'S GO.
    Note
  3. From the 'Phone Activation' screen, tap NEXT.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Tap Next
  4. From the Welcome screen tap an option, select the preferred option.
    Tap Next
  5. From the 'Connect to Wi-Fi' screen, select a network then enter the password.
    Note If you choose 'Skip', you can add a Wi-Fi network after setup is complete.
    Select a network then enter the password
  6. Sign in to your existing Google™ account or create a new one.
    Note If you choose to 'Skip', you can add your existing Google account after setup is complete.
    Enter your Gmail email then tap next
  7. Enter your name then tap NEXT.
    Enter Name
  8. From the 'Unlock with fingerprint' screen, select an option.
    Note If you, choose 'Skip', you can add a fingerprint after setup is complete.
    Add lock screen
  9. From the 'Google services' screen, select any of the following to turn on Switch on or off Switch off then tap I AGREE.
    Review Google
  10. From the 'Email Accounts' screen, select an email account type then enter your sign-in info.
    Note If you choose 'Skip', you can add your email account after the setup is complete.
    Add Personal email.
  11. From the 'About your privacy' screen tap ACCEPT AND CONTINUE.
    Tap Accept to Continue
  12. Tap GOT IT to exit the device set up.
    Tap Got it

Video Camera Icon If you'd like additional support, check out this Getting Started With a New Smartphone video.

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