Start Device Manager.
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Windows 10
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Right-Click Start > Device Manager.
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Windows 8
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Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
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Windows 7
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Click Start > Control Panel > System and Security > Device Manager.
For detailed instructions and older operating systems, refer to Opening Windows Device Manager.
The following devices are normally installed:
Depending upon the selected USB connection (e.g., Media device, Camera, USB debugging), some of the devices may not appear.
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Modems
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LGE Mobile for VZW USB Modem
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Portable Devices
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G7 ThinQ
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Ports
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LGE Mobile for VZW USB Serial Port (COMx)
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Universal Serial Bus controllers
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LGE Mobile VZW USB Composite Device
If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
If a conflict is present:
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Right-click the device then click Update Driver Software.
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Click Browse my computer for driver software.
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Enter C:\Windows\System 32\Drivers in the search field then click Next.
The driver location can be entered manually or navigated to by clicking Browse.
If the driver software is not found, a Windows Operating System update may be needed.
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Click Close.