Samsung Galaxy J7 V / J7 (2nd Gen.) - Clear App Cache

If your device runs slow, crashes or resets, or apps freeze when running them, clearing the cached data may help.

Clear Individual App Cache

  1. From a Home screen, swipe up then navigate: Settings Settings icon > Apps Apps icon.
  2. Tap the appropriate app.
  3. Tap Storage.
  4. Tap CLEAR DATA.
    Note This option may not be available for some apps.

Clear All Cached Data

  1. From a Home screen, swipe up then navigate: Settings Settings icon > Device Maintenance Device Maintenance icon.
  2. Tap Storage (bottom).
  3. Tap Clean now.
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