moto e5 go - Restart in Safe Mode

An alternate method is available if the device is unresponsive or won't power on.

  1. Press and hold the Power button until 'Power off' appears then release.
    Power button
  2. Touch and hold Power off (approximately 1 second).
    Press power off
  3. From the 'Reboot to safe mode' prompt, tap OK.
    Note The process may take up to 30 seconds to complete.
    Note Upon reboot, 'Safe mode' appears in the lower left of the screen.
    Tap OK
  4. With Safe Mode enabled, test device and app functionality.

Related Topic: Video Icon Using Safe Mode

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