moto 5G - Install Device Software Update

Caution Caution:

  • Battery level requirements:
    • minimum of 40% (not charging)
    • minimum of 20% (while charging)
  • A system update won't be received while roaming.


Note Notes:

  • The mod needs to be connected to device to update.
  • A system update can also be done over a Wi-Fi network.
  • If prompted, update software on your phone.


  1. From a Home screen, swipe down to access the pull-down menu navigation.
  2. Tap Restart Moto Mod.
    Update mod
  3. Once the mod has finished the software update and the following screen appears, restart the mod.
    Software is up to date


Note Notes:

  • If the device gets stuck in the boot-up process after installing an update, a factory data reset of your phone is required. Make sure the Google credentials are known prior to doing the reset as they are required to complete the reset process.
  • Once your device is working normally, attach your mod and perform a reset on your moto 5G - Factory Data Reset


Related Topic: Video Icon Getting the Best Performance from Your Android Device