Samsung Galaxy S10 - Auto Receive Messages

Note If you're not receiving picture / video messages, follow the steps below to ensure 'Auto retrieve' is turned on.

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Tap Messages Messages icon.
  3. If prompted to change SMS app, tap YES to confirm.
  4. Tap the Menu icon Menu.
  5. Tap Settings.
  6. Tap More settings.
  7. Tap Multimedia messages.
  8. Tap the switch for either of the following to turn on Switch on or off Switch off:
    • Auto retrieve
    • Roaming auto retrieve
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