Troubleshooting MME Communication Failure - 4G LTE Network Extender 2

  1. Power the device off then back on.
  2. Refer to the internet service provider (ISP), Network Admin, or equipment manufacturer to verify the following aren't causing issues that would prevent the Network Extender from communicating with the backend servers:
  3. If possible, connect the device at a secondary location, using a different internet service provider to confirm the issues are not with the primary location's ISP.
    Note If the Network Extender works with a different ISP, repeat Step 2.
  4. If you continue to receive the MME Communication Failure, after the above steps have been completed, contact Customer Service for additional support.