Windows® Device Manager Conflicts - Verizon Wireless MiFi® 2200

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:

  • Modems:
    • Novatel Wireless Modem
  • Ports (COM & LPT):
    • Novatel Wireless Application Port (COM x)
    • Novatel Wireless GPS Port (COM x)
    • Novatel Wireless Status Port (COM x)
  • Universal Serial Bus controllers:
    • USB Composite Device
    • USB Mass Storage Device
Device Manager
Note If a conflict is present, a red X, yellow ! or yellow ? is displayed to the left of a listed device or may be indicated by a device entry labeled Other Devices or Unknown. The drivers must be updated or reinstalled.
Windows Device Manager with conflicts listed

If a conflict is present:

  1. Ensure that the device drivers are installed. Refer to Install VZAccess Manager from a USB device for additional assistance.
    Note If the device drivers are installed and a conflict is still present, continue to step 2.
  2. Right-click the device then click Update Driver Software.
    Note The device name may differ from the example shown.
    Update driver step 1
  3. Click Browse my computer for driver software.
    Update driver software screen 1
  4. Enter C:\Program Files\Novatel Wireless\Drivers into the search window then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Update driver software screen 2
  5. Click Close.
    Update driver software screen 3
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