Unblock SIM PIN - VZAccess Manager v7 (Macintosh)

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

Preferred Method

  1. From the desktop, navigate: Finder > Applications > VZAccess Manager.
  2. Select Enter PIN (located in the lower-right corner).
  3. Enter the following information then click OK:
    • PIN Unblocking Key (PUK)
      • The 8-digit key obtained from Verizon Wireless.
    • New PIN
      • A PIN code consisting of 4 to 8-digits.
    • Confirm new PIN
      • Retype desired PIN code.

 

Alternate Method

  1. From the desktop, navigate: Finder > Applications > VZAccess Manager.
  2. From Menu Bar, click VZAccess Manager > Preferences.
  3. From the Security Preference, enter the following information then click Save.
    • PIN Unblocking Key (PUK)
      • The 8-digit key obtained from Verizon Wireless.
    • SIM Card PIN
      • A PIN code consisting of 4 to 8-digits.
    • Confirm New PIN
      • Retype desired PIN code.
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