Unblock SIM PIN - BlackBerry® Bold™ 9650 Smartphone

Note To determine the device software version, refer to View Phone Information.

Device Software Version 5.x
Device Software Version 6.x

 

 

Device Software Version 5.x

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. From the Home screen, press the Menu button.
    Note If prompted to Enter PUK code, skip to step 6.
  2. Select Options.
  3. Select Advanced Options.
  4. Select SIM Card.
  5. Press the Menu button then select Unblock SIM Card PIN.
  6. Enter the 8-digit PUK obtained from Verizon Wireless.
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
  7. Enter a new PIN code (4 to 8-digits).
  8. Re-enter the new PIN code.

 

 

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Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. From the Home screen All tray, select Options.
    Note To expand the tray, press the Menu button then select Open Tray.
    Note If prompted to Enter PUK code, skip to step 6.
    Home screen All tray with Options
  2. Select Device.
    Options with Device
  3. Select Advanced System Settings.
    Device with Advanced System Settings
  4. Select SIM Card.
    Advanced System Settings with SIM Card
  5. Press the Menu button then select Unblock SIM Card PIN.
  6. Enter the 8-digit PUK obtained from Verizon Wireless.
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
  7. Enter a new PIN code (4 to 8-digits).
  8. Re-enter the new PIN code.

 

 

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