Instructions on inserting/removing your SIM can help with activation issues/errors and connectivity issues.
Caution:
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Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
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Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.
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Ensure the device is powered off.
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Remove the battery cover.

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Remove the battery.
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Press in on latch as shown then slide the SIM card out.
If applicable, refer to Insert the SIM Card.
