Windows® Device Manager Conflicts - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:

Modems
Novatel Wireless Modem
Network adapters
Novatel Wireless Network Adapter
Ports (COM & LPT)
Novatel Wireless Application Port (COMx)
Novatel Wireless Status Port (COMx)
Universal Serial Bus controllers
USB Composite Device

Windows Device Manager with installed devices
Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
Windows Device Manager displaying devices with errors

If a conflict is present:

  1. Right-click the device then click Update Driver.
    Note The device name may vary from the example given but the process is the same.
    Device conflict in Device Manager with with focus on selecting Update Driver
  2. Click Browse my computer for driver software .
    Hardware Update Wizard with focus on selecting Install from a list or specific location (Advanced)
  3. Enter C:\Program Files\Novatel Wireless\MiFi4510\Drivers into the search field then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Hardware Update Wizard with search path entered
  4. Click Close.
    Hardware Update Wizard Complete screen
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