Ensure Minimum Speed / Bandwidth Requirements - Verizon Wireless 3G Network Extender for Business

For additional reference, there's a Network Extender Setup Video available on vzw.com.

Note Notes:
  • The Network Extender for Business is not supported for use with satellite or wireless broadband service.
  • Routers may require special configuration (e.g., Firewall, Quality of Service (QoS) settings) to ensure the best possible call quality.
  • Refer to the Internet Service Provider (ISP), Network Administrator, or equipment manufacturer for assistance with these settings. Examples of router setup are provided here; however, Verizon Wireless doesn't support 3rd party routers.

The Verizon Wireless Network Extender for Business requires an always-on broadband Internet connection with a minimum speed of 3.5 Mbps.

The table below outlines bandwidth requirements based on the number of active callers:

Simultaneous Caller Download
Speed Requirement
Upload
Speed Requirement
1 caller 40 kbps 40 kbps
2 callers 80 kbps 80 kbps
3 callers 120 kbps 120 kbps
4 callers 160 kbps 160 kbps
5 callers 200 kbps 200 kbps
6 callers 240 kbps 240 kbps

Note While we cannot recommend a specific site or app, there are many online resources that can help determine if an Internet connection and/or router can support VoIP throughput. Some examples are:

Desktop tests:
Java Based - www.megapath.com/speedtestplus/
Browser Based - verizon.com/speedtest/

If prompted, refer to Install Java for additional information. Alternatively, a variety of apps can test VoIP throughput. Refer to download instructions for Android, iOS, or BlackBerry to locate and install a QoS testing app.

Perform all testing on the same network as the Network Extender.

The links above are provided as a convenience and for informational purposes only. Verizon Wireless doesn't provide support for third party websites or apps.

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