Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

If your SIM card has been blocked, view this info to unblock it.

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.


  1. Access the Admin Web Interface.
  2. From the Network tab, click SIM.
  3. Enter the 8-digit PUK then click Apply (located in the lower-left).
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
    Note PIN is set to 0000.
    SIM PUK screen