Remove SIM Card - BlackBerry® Z10

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure that the device is powered off.
  2. Remove the battery cover.
    Note Utilizing the provided slot, carefully lift then detach the cover.
    Remove battery cover
  3. Utilizing the notch, lift then remove the battery.
    Remove battery
  4. Remove the SIM card as shown.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card
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