Set Up Corporate Email (Exchange ActiveSync®) - HTC One®

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange / IT admin for assistance.

 

  1. From a Home screen, navigate: Apps Apps icon > Settings.
    Note If unavailable, tap the Apps dropdown menu Apps dropdown menu icon (upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
  2. Tap Accounts & sync.
  3. Tap the Add icon + (upper-right).
  4. Tap Exchange Activesync.
  5. Enter your corporate email address and password then tap Next (lower-right).
    Note If setup is unsuccessful, tap Edit details then tap Manual Setup.  
  6. If needed, engage your Exchange / IT admin for additional support on:
    • Email address
    • Server address
    • Domain
    • Port number
    • Username
    • Password
    • Activate device administration
      • To apply corporate security policy (e.g., Set up password, Device encryption).
        Note Device encryption can exceed 60 minutes
    • Sync options (e.g., Email, Contacts, Calendar)

 

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