Remove SIM Card - BlackBerry® Z30

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure the device is powered off.
    Note To power off, press and hold the Power button until the 'Turning off in' screen counts down to 0 then release.
  2. Remove the battery cover.
    Note Utilizing the provided slot, carefully lift then detach the cover.
    Remove battery cover
  3. Remove the SIM card.
    Note Press in to unlock the card.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card