An active Verizon Wireless 4G LTE SIM card is necessary to complete the update.
A software update can also be downloaded/installed utilizing your computer's Internet connection via BlackBerry Link.
Ensure the device is connected to a power source during the software update. The battery level must be at 20% or more for the process to begin.
From the home screen, select Settings.
If not available, swipe down from the top of the display (where the time is located).
Select Software Updates.
If necessary, select Check for Updates (located at the bottom).
If a software update is available, select Update (located at the bottom).
Allow several minutes for the download and install processes to complete. The duration varies depending upon the size of the update.
If prompted to restart the device, select Yes to confirm.