In addition to the process outlined below, BlackBerry Link can also be used to transfer media files.
Connect the BlackBerry smartphone to the computer using the supplied USB cable.
From the home screen, select Settings.
If not available, swipe down from the top of the display (where the time is located).
Select Storage and Access.
From the "Access to Storage" section, select the "USB Connection" drop down menu, then select one of the following:
Connect to Windows
Connect to Mac
From the computer, launch Windows Explorer/Finder.
For Windows Explorer, press the Windows+E ( +E) keys using the computer keyboard.
For Finder, click the Finder icon located on the dock.
From Windows Explorer/Finder, click the device name.
On Windows, the BlackBerry smartphone appears as a network drive and the device name varies.
On Macintosh, the BlackBerry smartphone appears as a shared drive and the device name appears as an IP address.
Locate then open the existing picture or video folder.
Utilize the computer to copy picture or video files from the device to the desired location on the computer's hard drive.