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LG G5 - Support Overview
Find device-specific support and online tools for your LG G5 4G LTE.
Select Your Device
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Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
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Cadence by Kyocera
LG K20™ V
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Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
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GizmoGadget™ by LG
moto g6
Google Pixel 2
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Motorola moto z2 play
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G7 ThinQ
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Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
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Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9
Page Contents
- Accessories
- Activation, Setup & User Guides
- Alerts & Reminders
- Back Up & Transfer Content
- Basics
- Battery & Power
- Bluetooth
- Calling & Dialing
- Camera, Photos & Videos
- Computer/PC Connectivity
- Contacts
- Data
- Date & Time
- Device ID & Info
- Device Settings
- Email/Gmail
- Find My Phone
- Gestures & Motions
- Google Backup & restore
- GPS & Location Based Services
- Home Screen
- Hotspot
- Internet & Web Browser
- Keyboard
- Language
- Lock, Unlock, Password & Security
- Memory/Storage
- Music
- Navigating & Multitasking
- Near Field Communication (NFC)
- Operating System & Software
- SIM Card
- Social Networking
- Sounds, Volume & Audio
- Starter Mode
- Text & Multimedia Messaging
- Tips, Tricks & Shortcuts
- TV
- Visual & Hearing Accessibility
- Wallpapers/Theme
- Wi-Fi & Network
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Bring Your Own Device to Your Account
[General Information]
Learn how to use My Verizon to bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Account Sync Settings - LG G5
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings on your LG G5.
Turn On Android® Device Protection - LG G5
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your LG G5.
Turn Off Android® Device Protection - LG G5
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your LG G5.
Manage Alerts / Notifications - LG G5
[Device-Specific Instructions]
Here's how to change the notification sound for incoming calls and/or messages on your LG G5.
Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Transfer Data via Android Beam - LG G5
[Device-Specific Instructions]
To wirelessly transfer data from your LG G5 to another NFC-capable device, view this info.
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices
Transfer Content with LG Mobile Switch App
[Device-Specific Instructions]
Here's how to transfer media, contacts, call logs, text messages, etc. via the LG Mobile Switch app.
Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to determine if your location has Verizon Wireless service available.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
View Signal Strength - LG G5
[Device-Specific Instructions]
Here's how to view signal strength on the LG G5.
Getting to Know Your LG G5
[Video]
Watch this video to learn how to navigate some of the features on your LG G5.
Length: 4:25
LG G5™ Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG G5.
LG G5™ Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your LG G5.
Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Remove Battery - LG G5
[Device-Specific Instructions]
Read this info on how to remove the battery of your LG G5.
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Power Saver Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the 'Battery saver' settings on your LG G5.
Battery Tips for Your LG G5
[Video]
Get the most out of your battery by learning power saving tips on your LG G5.
Length: 2:08
Turn Power Saver On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn the 'Battery saver' feature for your LG G5 on or off.
LG G5™ Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to help lengthen the battery life of your LG G5.
Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Setting up Bluetooth on your LG G5
[Video]
Learn how to pair and connect to a Bluetooth device using your LG G5 from Verizon.
Length: 1:15
Bluetooth® Discovery Mode - LG G5
[Device-Specific Instructions]
Here's how to make your LG G5 visible to Bluetooth devices.
Delete Paired Bluetooth® Connection - Android®
[Device-Specific Instructions]
Here's how to delete a Bluetooth connection from your Android device.
Send Contact via Bluetooth® - LG G5
[Device-Specific Instructions]
Here's how to send a contact via Bluetooth using your LG G5.
LG G5™ Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG G5 with your Bluetooth device.
Turn Bluetooth® On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn Bluetooth for your LG G5 on or off.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Place a Voice Call - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to place a Voice Call using Wi-Fi Calling over Android devices.
Manage the Call Reject / Ignore List - LG G5
[Device-Specific Instructions]
To manage the blocked contact list on your LG G5, view this info.
Change Emergency Address - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to change the emergency calling address for Wi-Fi Calling on an Android smartphone.
Turn Roaming On / Off - Wi-Fi Calling - Android®
[Device-Specific Instructions]
Here's how to turn roaming on or off for WiFi Calling on Android devices.
Place a Conference Call - LG G5
[Device-Specific Instructions]
Here's how to place a conference call when using your LG G5.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to add a free temporary block to stop unwanted calls and messages.
Auto Reject or Ignore Call - LG G5
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Add a Speed Dial - LG G5
[Device-Specific Instructions]
Here's how to add a speed dial number to your LG G5.
Call History - LG G5
[Device-Specific Instructions]
To view or clear the call history on your LG G5, check out this info.
Making Calls on Your LG G5
[Video]
Learn how to call and message using Bluetooth and contacts on your LG G5.
Length: 3:39
Remove a Speed Dial - LG G5
[Device-Specific Instructions]
Here's how to remove a speed dial entry on your LG G5.
LG G5™ Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG G5.
LG G5™ Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your LG G5 to call a new number.
LG G5™ Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG G5.
LG G5™ Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG G5.
LG G5™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your LG G5.
LG G5™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG G5.
LG G5™ Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG G5.
LG G5™ Simulator: Using Hands-Free Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your LG G5.
LG G5™ Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG G5.
Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help.
DLNA Settings - LG G5
[Device-Specific Instructions]
Here's how to change the DLNA settings for your LG G5.
Manage Picture and Video Albums - Verizon Cloud - Web Browser - Smartphone
[Device-Specific Instructions]
View Media via External Display - LG G5™
[Device-Specific Instructions]
To view your smartphone's screen on an external display (e.g., HDTV), see this info.
Play / Copy Media (DLNA) - LG G5
[Device-Specific Instructions]
Here's how to play / copy media via DLNA when using your LG G5.
Share Picture from Gallery - LG G5
[Device-Specific Instructions]
Here's some info on how to share a picture from your Gallery on your LG G5.
View Pictures / Videos - LG G5
[Device-Specific Instructions]
Here's how to view pictures or videos on your LG G5.
Record and Share a Video - LG G5
[Device-Specific Instructions]
Here's how to record and share a video with your LG G5.
Take and Share a Picture - LG G5
[Device-Specific Instructions]
Here's how to take and share a picture using the LG G5.
Common Camera Settings - LG G5
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your LG G5.
LG G5™ Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your LG G5.
LG G5™ Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG G5.
LG G5™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG G5.
LG G5™ Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG G5.
LG G5™ Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your LG G5.
LG G5™ Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG G5.
LG G5™ Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG G5.
LG G5™ Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your LG G5.
LG G5™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your LG G5.
Share Video from Gallery - LG G5
[Device-Specific Instructions]
Here's some info on how to share a video from the Gallery on your LG G5.
USB Debugging Mode - LG G5
[Device-Specific Instructions]
Here's how to facilitate a connection between your LG G5 and a computer with the Android SDK.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Delete a Contact - LG G5
[Device-Specific Instructions]
Here's how to delete a contact from your LG G5.
Find / Remove Duplicate Contacts - Verizon Cloud - Web Browser - Smartphone
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Contact Display Options - LG G5
[Device-Specific Instructions]
Here's how to configure how you want your contacts to display on your LG G5.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import Contacts from SD Card - LG G5
[Device-Specific Instructions]
Here's how to import contacts on your LG G5 from a SD (memory) card.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Send Contact via Bluetooth® - LG G5
[Device-Specific Instructions]
Here's how to send a contact via Bluetooth using your LG G5.
Import /Export Contacts from a Comma Sparated Values (*.csv) File - Entourage
[Device-Specific Instructions]
LG G5™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG G5.
LG G5™ Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG G5.
LG G5™ Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your LG G5.
LG G5™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG G5 without looking at it.
LG G5™ Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG G5.
LG G5™ Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG G5.
View Contact Sync Source - LG G5
[Device-Specific Instructions]
Here's how to view where a contact on your LG G5 originated from.
Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Set up Verizon Prepaid Service - Android®
[Device-Specific Instructions]
Here's how to activate prepaid service on an Android device.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Turn Data On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn mobile data for your LG G5 on or off.
Manage Data Usage - LG G5
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Date and Time Settings - LG G5
[Device-Specific Instructions]
If your LG G5 shows the incorrect date and/or time, here's how to correct it.
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Check for Water Damage - LG
[Device-Specific Instructions]
Here's how to help determine if your LG device has liquid damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - LG G5
[Device-Specific Instructions]
Here's how to view MAC address on your LG G5.
Mode Change - LG G5
[Device-Specific Instructions]
If your screen looks different, here's info on how to return it to its original setting.
View Device Screen on TV - LG G5
[Device-Specific Instructions]
Here's how to use screen mirroring on your LG G5.
Touch Screen Settings - LG G5
[Device-Specific Instructions]
Here's some info on the touch screen settings on your LG G5.
Turn Screen Rotation On / Off - LG G5
[Device-Specific Instructions]
Here's how to fix it the display on your LG G5 if it doesn't flip or rotate.
Adjust Font Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the font settings on your LG G5.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Manage Interruptions - LG G5
[Device-Specific Instructions]
If you're not receiving calls or alerts for your texts and email, view this info.
Reset All Settings - LG G5
[Device-Specific Instructions]
If your LG G5 crashes, resets or runs slow, or apps freeze or reset the device, view this.
Adjust Brightness Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the brightness settings on your LG G5.
Adjust Display Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the display settings on your LG G5.
LG G5™ Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG G5 to change alert sounds, turn off GPS and more.
LG G5™ Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG G5 by adjusting the screen timeout.
LG G5™ Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your LG G5.
LG G5™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG G5 to Airplane mode.
Turn Screen Inversion On / Off - LG G5
[Device-Specific Instructions]
Here's how to change the color scheme on your LG G5 if it's reversed.
Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Email Set Up on Your LG G5
[Video]
Learn how to set up email quickly and efficiently on your LG G5.
Length: 2:49
Email Account Notification Settings - LG G5
[Device-Specific Instructions]
If you're not getting notifications for the personal email on your LG G5, view this info.
Email Account Sync Frequency Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the personal email sync frequency settings on your LG G5.
Manually Set Up Corporate Email (Exchange ActiveSync®) - LG G5
[Device-Specific Instructions]
To complete a manual (advanced) corporate email setup for your LG G5, view this info.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Gmail™ Account - LG G5
[Device-Specific Instructions]
Here's how to remove a Gmail account from your LG G5.
Email Account Signature Settings - LG G5
[Device-Specific Instructions]
Here's how to enter or edit the personal email signature on your LG G5.
Perform a Gmail™ Sync - LG G5
[Device-Specific Instructions]
If your Google email, contacts, calendar, etc. aren't syncing, view this info.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Set Up Corporate Email (Exchange ActiveSync) - LG G5™
[Device-Specific Instructions]
Here's how to add a work email account on your LG G5.
Delete Email Messages - LG G5
[Device-Specific Instructions]
Here's how to delete email messages from your LG G5.
Delete Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to delete Gmail messages from your Android smartphone / tablet.
Email Account Password and Server Settings - LG G5
[Device-Specific Instructions]
To update the personal email password/server settings for your LG G5, view this info.
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ Notifications - Android®
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Email Account Common Settings - LG G5
[Device-Specific Instructions]
Here's info on common personal email settings (e.g., account name, etc.) for your LG G5.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Compose and Send Email Message - LG G5
[Device-Specific Instructions]
Here's how to compose and send an email message using your LG G5.
Gmail™ Auto Signature - Android®
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
Remove Corporate Email Account (Exchange ActiveSync®) - LG G5
[Device-Specific Instructions]
Here's how to remove a work email account from your LG G5.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Data Usage Settings - LG G5
[Device-Specific Instructions]
To modify data usage options for the work email account on your LG G5, view this info.
Corporate Email (Exchange ActiveSync®) Notification Settings - LG G5
[Device-Specific Instructions]
If you're not getting notifications for the work email on your LG G5, view this info.
Corporate Email (Exchange ActiveSync®) Server Settings - LG G5
[Device-Specific Instructions]
Here's how to update the work email server settings for your LG G5.
Corporate Email (Exchange ActiveSync®) Signature Settings - LG G5
[Device-Specific Instructions]
Here's how to enter or edit the work email signature on your LG G5.
Corporate Email (Exchange ActiveSync®) Sync Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the work email sync frequency settings on your LG G5.
Create a New Google™ Account - LG G5
[Device-Specific Instructions]
Here's how to create a new Google (Gmail) account using your LG G5.
Email Account Data Usage Settings - LG G5
[Device-Specific Instructions]
To modify data usage options for the personal email account on your LG G5, view this info.
LG G5™ Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG G5.
LG G5™ Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG G5.
LG G5™ Simulator: Replying to an Email
[Interactive Simulation]
Learn how to forward an email on your LG G5.
LG G5™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG G5.
LG G5™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your LG G5.
LG G5™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG G5.
LG G5™ Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG G5.
Remove a Personal Email Account - LG G5
[Device-Specific Instructions]
Here's how to remove a personal email account from your LG G5.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.
Using Gestures on Your LG G5
[Video]
Silence incoming calls, snooze an alarm or pause a video with gestures on your LG G5. This video shows how to select motion gestures that simplify your experience.
Length: 1:45
Google™ Backup and Restore - LG G5
[Device-Specific Instructions]
Here's how to ensure your Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up.
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Turn GPS Location On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn the GPS location for your LG G5 on or off.
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Home Screen Panels - LG G5
[Device-Specific Instructions]
Here's how to add a Home screen panel to your LG G5.
Set Default Home Screen Panel - LG G5
[Device-Specific Instructions]
Here's how to set the default Home Screen panel on your LG G5.
Add Shortcuts to Home Screen - LG G5
[Device-Specific Instructions]
Here's how to add a shortcut to the Home screen on your LG G5.
Remove Items from Home Screen - LG G5
[Device-Specific Instructions]
Here's how to remove items from a Home screen on your LG G5.
Remove Home Screen Panels - LG G5
[Device-Specific Instructions]
Here's how to remove a Home screen panel on your LG G5.
Add Folders to Home Screen - LG G5
[Device-Specific Instructions]
Here's how to add a folder to the Home screen of your LG G5.
LG G5™ Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
See how to place widgets and apps on the Home screen of your LG G5 for quick access to them.
LG G5™ Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your LG G5 to help organize your apps.
LG G5™ Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to access your favorite apps right from the Lock screen on your LG G5.
LG G5™ Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG G5.
LG G5™ Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your LG G5.
LG G5™ Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG G5.
LG G5™ Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your LG G5.
Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
How to Use Mobile Hotspot on your LG G5
[Video]
Learn how to use Mobile Hotspot on your LG G5 to share your mobile connection with others.
Length: 1:00
Mobile Hotspot Settings - LG G5
[Device-Specific Instructions]
To configure Mobile Hotspot settings (e.g., password, allowed devices, etc.), view this info.
LG G5™ Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG G5 as a Mobile Hotspot, so you can share your data connection with other devices.
Allow / Block Browser Cookies - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Web Browser - LG G5
[Device-Specific Instructions]
Here's how to access the web using the Chrome browser on your LG G5.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Browsing the Web on Your LG G5
[Video]
Watch this video to learn how to browse the web on your LG G5 from Verizon.
Length: 1:59
Change the Browser Start / Home Page - LG G5
[Device-Specific Instructions]
Here's how to change the Chrome browser Home page on your LG G5.
LG G5™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG G5, so it's easy to find later.
LG G5™ Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG G5.
LG G5™ Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Find out how to search the web using your voice with your LG G5.
LG G5™ Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG G5.
Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.
Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG G5™ Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG G5.
Language Selection - LG G5
[Device-Specific Instructions]
Here's how to select a language to display on the LG G5.
Turn Off Screen Lock - LG G5
[Device-Specific Instructions]
Here's how to disable the screen lock setting on your LG G5.
Lock Screen Notifications - LG G5
[Device-Specific Instructions]
Here's how to adjust the lock screen notifications for your LG G5.
Change Device Password - LG G5
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock your LG G5.
Set Up Screen Lock - LG G5
[Device-Specific Instructions]
Here's how to set up a screen lock on your LG G5.
Add Additional Fingerprints - LG G5
[Device-Specific Instructions]
Here's how to add an additional fingerprint on your LG G5.
Remove Saved Fingerprints - LG G5
[Device-Specific Instructions]
Here's how to remove a saved fingerprint from your LG G5.
Set Up Fingerprint Recognition - LG G5
[Device-Specific Instructions]
Here's how to set up fingerprint recognition to unlock your LG G5.
Unblock SIM PIN - LG G5
[Device-Specific Instructions]
If your SIM PIN is blocked, here's info on how to unblock it.
LG G5™ Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG G5 to help protect your private information.
LG G5™ Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your LG G5.
Move Files from Internal Storage to SD Card - LG G5
[Device-Specific Instructions]
Here's how to move files from internal device storage to SD (memory) card storage on your LG G5.
Insert SD Card - LG G5
[Device-Specific Instructions]
Here's how to insert an SD card into your LG G5.
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Remove SD Card - LG G5
[Device-Specific Instructions]
Here's info on how to remove the SD card from your LG G5.
Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Format SD Card - LG G5
[Device-Specific Instructions]
View this info on memory card formatting options for your LG G5.
LG G5™ Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
See how to put in and take out a microSD card from your LG G5 to add memory for photos, videos, music, documents and more.
Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Create Music Playlist - LG G5
[Device-Specific Instructions]
Here's how to create a music playlist on your LG G5.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Add a Song to a Music Playlist - LG G5
[Device-Specific Instructions]
Here's how to add a song to a music playlist on your LG G5.
Remove a Song from a Music Playlist - LG G5
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Music app on your LG G5.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Rename a Music Playlist - LG G5
[Device-Specific Instructions]
Here's how to rename a music playlist via the Music app on your LG G5.
Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Delete a Music Playlist - LG G5
[Device-Specific Instructions]
Here's how you delete a music playlist from the Music app on your LG G5.
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.
LG G5™ Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to easily switch between and close apps that are running on your LG G5.
LG G5™ Simulator: Managing Data Usage
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your LG G5.
LG G5™ Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your LG G5.
LG G5™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG G5.
LG G5™ Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG G5.
How to Use NFC (Near Field Communication) on Your LG G5
[Video]
Share pictures and more with the tap of your phone. This video shows how to use NFC on your LG G5.
Length: 1:33
Turn NFC On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn the NFC feature for your LG G5 on or off.
Tap & Pay - LG G5
[Device-Specific Instructions]
Here's info on how to turn on 'Tap & pay' on your LG G5.
Transfer Data via SmartShare Beam™ - LG G5
[Device-Specific Instructions]
Here's how to transfer data via SmartShare Beam when using your LG G5.
LG G5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to update LG device software using a computer if an Over-the-Air update fails.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to repair LG device software using a computer if an Over-the-Air update fails.
Initial Setup - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to install the LG Software Upgrade Assistant on your PC or Mac.
Factory Data Reset (Powered Off) - LG G5
[Device-Specific Instructions]
If your LG G5 has a blank or frozen screen or calling, app, audio and syncing issues, view this.
View Software Version - LG G5
[Device-Specific Instructions]
Here's how to view the software version your LG G5 is running.
Factory Data Reset (Powered On) - LG G5™
[Device-Specific Instructions]
If your LG G5 has a blank or frozen screen or calling, app, audio and syncing issues, view this.
Install Device Software Update - LG G5
[Device-Specific Instructions]
To check for or to install software updates on your LG G5, view this info.
4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
Remove SIM Card - LG G5
[Device-Specific Instructions]
Here's how to remove a SIM card from your LG G5.
View SIM Card Number - LG G5
[Device-Specific Instructions]
Here's how to view SIM card number for your LG G5.
Switching your LG G5 to Global Mode
[Video]
Prepare to travel abroad by switching your LG G5 to global mode. Watch this video to learn how.
Length: 1:31
Turn SIM PIN On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn the SIM PIN for your LG G5 on or off.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
LG G5™ Simulator: Inserting and Removing the Nano SIM Card
[Interactive Simulation]
Discover how to put in and take out a Nano SIM card from your LG G5.
LG G5™ Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG G5.
LG G5™ Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG G5 to help protect your account.
LG G5™ Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG G5.
Record and Play File - Voice Recorder - LG G5
[Device-Specific Instructions]
To record and play a sound file on your LG G5, check out this info.
Vibrate Mode - LG G5
[Device-Specific Instructions]
Here's how to change the vibrate mode on your LG G5.
Speakerphone - LG G5
[Device-Specific Instructions]
To utilize the speakerphone functionality on your LG G5, view this info.
Call Sound Settings - LG G5
[Device-Specific Instructions]
Here's how to adjust the call sound settings on your LG G5.
Save a Ringtone - LG G5
[Device-Specific Instructions]
Here's how to save a ringtone from a message using your LG G5.
LG G5™ Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Learn how to set up the Favorite Contacts screen in Easy mode on your LG G5.
LG G5™ Simulator: Adding and Removing Favorite Apps from the Home Screen in Easy Mode
[Interactive Simulation]
Discover how to set up the Favorite Apps screen while in Easy mode on your LG G5.
LG G5™ Simulator: Making a Phone Call
[Interactive Simulation]
Discover how to make a phone call in Easy mode on your LG G5.
LG G5™ Simulator: Switching to Easy Mode
[Interactive Simulation]
Learn how to switch to Easy mode for simplified Home screens on your LG G5.
Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Set Default Messaging App - LG G5
[Device-Specific Instructions]
Here's how to set the default messaging app on your LG G5.
Auto Receive Messages - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
If you're not receiving your picture / video messages via Verizon Messages (Message+), view this info.
Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG G5
[Device-Specific Instructions]
Here's how to cut, copy and paste text on your LG G5.
Delete Messages - LG G5
[Device-Specific Instructions]
Here's how to delete text messages from your LG G5.
Create and Send a Text Message - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Auto Receive Messages - LG G5
[Device-Specific Instructions]
If you're not receiving your multimedia (picture / video) messages, view this info.
Text Message Notification Settings - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Here's how to configure your Verizon Messages (Message+) notifications while using your Android smartphone.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Capture a Screenshot - LG G5
[Device-Specific Instructions]
Here's how to capture a screenshot using your LG G5.
Set Up Printing - LG G5
[Device-Specific Instructions]
Here's how to set up a printing service on your LG G5.
LG G5™ Simulator: Finding Additional Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG G5.
View / Disconnect Connect to a TV - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Wireless Display - LG G5
[Device-Specific Instructions]
Here's how to use the wireless display feature on your LG G5.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
TTY Settings - LG G5
[Device-Specific Instructions]
To change the TTY settings on your LG G5, check out this info.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
Turn Assisted Dialing On / Off - LG Smartphones
[Device-Specific Instructions]
If you're getting an error message when placing calls, view this info.
LG G5™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Find out how to change the background of the Home screen on your LG G5.
Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - LG G5
[Device-Specific Instructions]
View this info on Network Mode Settings if you're having issues with calls, messages or data services.
How to Use Wi-Fi Direct on Your LG G5
[Video]
Use Wi-Fi Direct to easily connect via Wi-Fi to other devices on your LG G5.
Length: 1:13
Tethered Modem Connection - LG G5
[Device-Specific Instructions]
Here's info on how to use a tethered modem connection on your LG G5.
How to Set Up Wi-Fi on Your LG G5
[Video]
Learn to set up Wi-Fi on your LG G5 in this video.
Length: 1:14
Add a Virtual Private Network - LG G5
[Device-Specific Instructions]
Here's how to add a VPN on the LG G5.
Manually Add a Wi-Fi Network - LG G5
[Device-Specific Instructions]
View this info if the Wi-Fi network you want to add to your G5 doesn't display.
LG G5™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG G5 to connect to a Wi-Fi network, so you can access the Internet without using data.
Remove Wi-Fi Connection - LG G5
[Device-Specific Instructions]
Here's how to remove a saved Wi-Fi network from your LG G5.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG G5
[Device-Specific Instructions]
Here's how to turn Wi-Fi for your LG G5 on or off.
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