Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Activation, Setup & User Guides

Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Initial Activation and Setup - LG V20™
[Device-Specific Instructions]
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Getting to Know Your LG V20
[PDF]
Get to know your new LG V20 with this quick reference guide.

Alerts & Reminders

Alerts - LG V20™
[Device-Specific Instructions]

Back Up & Transfer Content

Move Music Files to Device - LG V20™
[Device-Specific Instructions]
Move Pictures/Videos from Device - LG V20™
[Device-Specific Instructions]
Move Pictures/Videos to Device - LG V20™
[Device-Specific Instructions]
Import Contacts from SIM Card - LG V20™
[Device-Specific Instructions]
Export Contacts to SIM Card - LG V20™
[Device-Specific Instructions]
Move Music Files from Device - LG V20™
[Device-Specific Instructions]
Import Contacts from SD Card - LG V20™
[Device-Specific Instructions]
Export Contacts to SD Card - LG V20™
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Signal Strength - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Charging Your Phone
[Interactive Simulation]
Learn how to charge your LG V20.
LG V20™ Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG V20.
LG V20™ Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
Learn more about the back of your LG V20.
LG V20™ Simulator: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your LG V20.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Battery - LG V20™
[Device-Specific Instructions]
Extend Battery Life - LG V20™
[Device-Specific Instructions]
Insert Battery - LG V20™
[Device-Specific Instructions]
Power Saver Settings - LG V20™
[Device-Specific Instructions]
View Battery Status - LG V20™
[Device-Specific Instructions]
Battery Overview - LG V20™
[Device-Specific Instructions]
Turn Power Saver On/Off - LG V20™
[Device-Specific Instructions]

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - LG V20™
[Device-Specific Instructions]
Turn Bluetooth® On/Off - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG V20 with your Bluetooth device.
Send Contact via Bluetooth® - LG V20™
[Device-Specific Instructions]

Calling & Dialing

Call History - LG V20™
[Device-Specific Instructions]
Place a Conference Call - LG V20™
[Device-Specific Instructions]
Add a Speed Dial - LG V20™
[Device-Specific Instructions]
Manage the Call Reject / Ignore List - LG V20™
[Device-Specific Instructions]
To manage the blocked contact list on your LG V20, view this info.
Auto Reject or Ignore Call - LG V20™
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Call a Number - LG V20™
[Device-Specific Instructions]
DTMF - LG V20™
[Device-Specific Instructions]
Remove a Speed Dial - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG V20.
LG V20™ Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your LG V20 to call a new number.
LG V20™ Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG V20.
LG V20™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG V20.
LG V20™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG V20.
LG V20™ Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG V20.
LG V20™ Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your LG V20.
LG V20™ Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG V20.
Redial - LG V20™
[Device-Specific Instructions]

Camera, Photos & Videos

View Pictures/Videos - LG V20™
[Device-Specific Instructions]
Move Pictures/Videos from Device - LG V20™
[Device-Specific Instructions]
Move Pictures/Videos to Device - LG V20™
[Device-Specific Instructions]
Share Picture from Gallery - LG V20™
[Device-Specific Instructions]
Turn Share Media On/Off (DLNA) - LG V20™
[Device-Specific Instructions]
Record and Share a Video - LG V20™
[Device-Specific Instructions]
Share Video from Gallery - LG V20™
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your LG V20.
LG V20™ Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your LG V20.
LG V20™ Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG V20.
LG V20™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG V20.
LG V20™ Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG V20.
LG V20™ Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG V20.
LG V20™ Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG V20.
LG V20™ Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG V20.
LG V20™ Simulator: Taking a Slow-Motion Video
[Interactive Simulation]
A visual guide for how to take a slow-motion video using your LG V20.
LG V20™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your LG V20.
Take and Share a Picture - LG V20™
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - LG V20™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Add a Contact - LG V20™
[Device-Specific Instructions]
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Edit a Contact - LG V20™
[Device-Specific Instructions]
Import Contacts from SD Card - LG V20™
[Device-Specific Instructions]
Link/Unlink Contacts - LG V20™
[Device-Specific Instructions]
Delete a Contact - LG V20™
[Device-Specific Instructions]
Export Contacts to SD Card - LG V20™
[Device-Specific Instructions]
Contact Display Options - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Blocking and Unblocking a Number
[Interactive Simulation]
See how to block and unblock a contact using your LG V20.
LG V20™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG V20.
LG V20™ Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG V20.
LG V20™ Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG V20.
LG V20™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your LG V20 without looking at it.
LG V20™ Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG V20.
LG V20™ Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG V20.
Send Contact via Bluetooth® - LG V20™
[Device-Specific Instructions]
View Contact Sync Source - LG V20™
[Device-Specific Instructions]

Data

Manage Data Usage - LG V20™
[Device-Specific Instructions]
Data Roaming - LG V20™
[Device-Specific Instructions]
Turn Data On/Off - LG V20™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - LG V20™
[Device-Specific Instructions]
Auto Date and Time - Android™
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View Device ID (ESN/IMEI/MEID) - LG V20™
[Device-Specific Instructions]
View MAC Address - LG V20™
[Device-Specific Instructions]
View Phone Info - LG V20™
[Device-Specific Instructions]
View Phone Number - LG V20™
[Device-Specific Instructions]

Device Settings

Screen Mirroring - LG V20™
[Device-Specific Instructions]
Reset All Settings - LG V20™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Display Settings - LG V20™
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG V20™
[Device-Specific Instructions]
If the display on your LG V20 doesn't rotate, this shows how to fix it.
Adjust Brightness Settings - LG V20™
[Device-Specific Instructions]
Adjust Font Settings - LG V20™
[Device-Specific Instructions]
Manage Interruptions - LG V20™
[Device-Specific Instructions]
Airplane Mode - LG V20™
[Device-Specific Instructions]
If your device can't make or receive calls or use data services, view this info on Airplane Mode.
LG V20™ Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG V20 to change alert sounds, turn off GPS and more.
LG V20™ Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG V20 by adjusting the screen timeout.
LG V20™ Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your LG V20.
LG V20™ Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG V20.
LG V20™ Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your LG V20.
LG V20™ Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your LG V20.
LG V20™ Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your LG V20.
LG V20™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG V20 to Airplane mode.
LG V20™ Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your LG V20's battery life for the most important functions.
Restriction Settings - LG V20™
[Device-Specific Instructions]
To allow or restrict access to services on your LG V20, view this info.
Turn Screen Inversion On / Off - LG V20™
[Device-Specific Instructions]

Email/Gmail

Gmail™ Sync - LG V20™
[Device-Specific Instructions]
Account Sync Settings - LG V20™
[Device-Specific Instructions]
Email Account Signature Settings - LG V20™
[Device-Specific Instructions]
Remove Gmail™ Account - LG V20™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your V20 often fixes email issues.
Delete Email Messages - LG V20™
[Device-Specific Instructions]
Manually Set Up Corporate Email (Exchange ActiveSync®) - LG V20™
[Device-Specific Instructions]
To complete a manual (advanced) corporate email setup for your LG V20, view this info.
Email Account Common Settings - LG V20™
[Device-Specific Instructions]
View Email Messages - LG V20™
[Device-Specific Instructions]
Compose and Send Email Message - LG V20™
[Device-Specific Instructions]
Create a New Google™ Account - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG V20.
LG V20™ Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG V20.
LG V20™ Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG V20.
LG V20™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG V20.
LG V20™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Find out how to send an email to a group on your LG V20.
LG V20™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your LG V20.
LG V20™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG V20.
LG V20™ Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your LG V20.
Remove Corporate Email Account (Exchange ActiveSync®) - LG V20™
[Device-Specific Instructions]
Removing then re-adding a work email account on your LG V20 often fixes email issues.
Remove a Personal (POP / IMAP) Account - LG V20™
[Device-Specific Instructions]
Removing then re-adding an email account on your LG V20 often fixes email issues.
Reply to an Email Message - LG V20™
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Google Backup & restore

Google™ Backup and Restore - LG V20™
[Device-Specific Instructions]

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On/Off - LG V20™
[Device-Specific Instructions]

Home Screen

Add Home Screen Panels - LG V20™
[Device-Specific Instructions]
Mode Change - LG V20™
[Device-Specific Instructions]
Remove Items from Home Screen - LG V20™
[Device-Specific Instructions]
Add Widgets to Home Screen - LG V20™
[Device-Specific Instructions]
Set Default Home Screen Panel - LG V20™
[Device-Specific Instructions]
Add Folders to Home Screen - LG V20™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG V20™
[Device-Specific Instructions]
View Home Screen Panels - LG V20™
[Device-Specific Instructions]
Remove Home Screen Panels - LG V20™
[Device-Specific Instructions]
Touch Screen Settings - LG V20™
[Device-Specific Instructions]
Rename Home Screen Folder - LG V20™
[Device-Specific Instructions]
Access Notification Panel - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your LG V20 for quick access to them.
LG V20™ Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your LG V20 to help organize your apps.
LG V20™ Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG V20.
LG V20™ Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your LG V20.
LG V20™ Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your LG V20.
LG V20™ Simulator: Enabling the Apps Drawer
[Interactive Simulation]
Learn how to enable the Apps Drawer on your LG V20.
LG V20™ Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your LG V20.

Hotspot

Turn Mobile Hotspot On/Off - LG V20™
[Device-Specific Instructions]
Mobile Hotspot Settings - LG V20™
[Device-Specific Instructions]
Change Mobile Hotspot Password - LG V20™
[Device-Specific Instructions]

Internet & Web Browser

Web Browser - LG V20™
[Device-Specific Instructions]
Add a Virtual Private Network - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG V20, so it's easy to find later.
LG V20™ Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG V20.
LG V20™ Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your LG V20.
LG V20™ Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG V20.

Language

Language Selection - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG V20.

Lock, Unlock, Password & Security

Turn Off Screen Lock - LG V20™
[Device-Specific Instructions]
Set Up Screen Lock - LG V20™
[Device-Specific Instructions]
Change Device Password - LG V20™
[Device-Specific Instructions]
Smart Lock - LG V20™
[Device-Specific Instructions]
Unlock the Device - LG V20™
[Device-Specific Instructions]
Lock Screen Notifications - LG V20™
[Device-Specific Instructions]
Set Up Fingerprint Recognition - LG V20™
[Device-Specific Instructions]
Add Additional Fingerprints - LG V20™
[Device-Specific Instructions]
Remove Saved Fingerprints - LG V20™
[Device-Specific Instructions]
Password Options - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG V20 to help protect your private information.
LG V20™ Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your LG V20.

Memory/Storage

Insert SD Card - LG V20™
[Device-Specific Instructions]
Format SD Card - LG V20™
[Device-Specific Instructions]
Remove SD Card - LG V20™
[Device-Specific Instructions]
Check Memory - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your LG V20 to add memory for photos, videos, music, documents and more.

Mobile Hotspot

LG V20™ Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG V20 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Move Music Files to Device - LG V20™
[Device-Specific Instructions]
Move Music Files from Device - LG V20™
[Device-Specific Instructions]

Navigating & Multitasking

LG V20™ Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG V20.
LG V20™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG V20.
LG V20™ Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG V20.

Near Field Communication (NFC)

Turn NFC On/Off - LG V20™
[Device-Specific Instructions]
Tap & Pay - LG V20™
[Device-Specific Instructions]
Turn Android Beam™ On/Off - LG V20™
[Device-Specific Instructions]

Operating System & Software

LG V20 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
View Software Version - LG V20™
[Device-Specific Instructions]
Install System Updates - LG V20™
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - LG V20™
[Device-Specific Instructions]
Import Contacts from SIM Card - LG V20™
[Device-Specific Instructions]
Export Contacts to SIM Card - LG V20™
[Device-Specific Instructions]
Turn SIM PIN On/Off - LG V20™
[Device-Specific Instructions]
View SIM Card Number - LG V20™
[Device-Specific Instructions]
Remove SIM Card - LG V20™
[Device-Specific Instructions]
Modify SIM PIN - LG V20™
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your LG V20.
Unblock SIM PIN - LG V20™
[Device-Specific Instructions]

Social Networking

LG V20™ Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG V20.
LG V20™ Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG V20 to help protect your account.
LG V20™ Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG V20.

Sounds, Volume & Audio

Volume Controls - LG V20™
[Device-Specific Instructions]
Set Ringtones - LG V20™
[Device-Specific Instructions]
Vibrate Mode - LG V20™
[Device-Specific Instructions]
Turn Off All Sounds - LG V20™
[Device-Specific Instructions]
Save a Ringtone - LG V20™
[Device-Specific Instructions]
Speakerphone - LG V20™
[Device-Specific Instructions]

Starter Mode

LG V20™ Simulator: Adding and Removing Favorite Apps from the Home Screen in Easy Mode
[Interactive Simulation]
Discover how to set up the Favorite Apps screen while in Easy mode on your LG V20.
LG V20™ Simulator: Switching Back to Standard Mode
[Interactive Simulation]
Learn how to switch back to Standard mode from Easy mode on your LG V20.
LG V20™ Simulator: Switching to Easy Mode
[Interactive Simulation]
Learn how to switch to Easy mode for simplified Home screens on your LG V20.

Text & Multimedia Messaging

Text Message Signature - LG V20™
[Device-Specific Instructions]
Delete Messages - LG V20™
[Device-Specific Instructions]
Create and Send a Text Message - LG V20™
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG V20™
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
View Text Messages - LG V20™
[Device-Specific Instructions]
Auto Receive Messages - LG V20™
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - LG V20™
[Device-Specific Instructions]
Set Up Printing - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG V20.

TV

View Media via External Display - LG V20™
[Device-Specific Instructions]
DLNA Settings - LG V20™
[Device-Specific Instructions]
Wireless Display - LG V20™
[Device-Specific Instructions]
HDMI Format - LG V20™
[Device-Specific Instructions]
Media Share - LG V20™
[Device-Specific Instructions]
Play/Copy Media (DLNA) - LG V20™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - LG V20™
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your LG V20.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Turn Wi-Fi Calling On/Off - LG V20™
[Device-Specific Instructions]
Turn Wi-Fi Direct On/Off - LG V20™
[Device-Specific Instructions]
Network Mode Settings - LG V20™
[Device-Specific Instructions]
Reset Network Settings - LG V20™
[Device-Specific Instructions]
Tethered Modem Connection - LG V20™
[Device-Specific Instructions]
Add a Wi-Fi Network - LG V20™
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - LG V20™
[Device-Specific Instructions]
LG V20™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG V20 to connect to a Wi-Fi network, so you can access the internet without using data.
Remove Wi-Fi Connection - LG V20™
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On/Off - LG V20™
[Device-Specific Instructions]

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