Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Arlo Go
Sharp KIN™ TWO
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Verizon SmartHub
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Set Up Cortana - Microsoft Lumia 735
[Device-Specific Instructions]
Activation and Shipping Guide: Windows® Smartphone
[How to Use Guide]
Instructions on activating a replacement Windows Smartphone and shipping your defective device back to us.
Initial Setup - Xbox - Microsoft Lumia 735
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - Microsoft Lumia 735
[Device-Specific Instructions]
Speakerphone - Microsoft Lumia 735
[Device-Specific Instructions]
Signal Strength - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power up and shut down your Nokia Lumia 735.
Redial - Microsoft Lumia 735
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Remove the Battery - Microsoft Lumia 735
[Device-Specific Instructions]
Soft Reset - Microsoft Lumia 735
[Device-Specific Instructions]
Battery Overview - Microsoft Lumia 735
[Device-Specific Instructions]
Battery Saver - Microsoft Lumia 735
[Device-Specific Instructions]
Insert the Battery - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Using Battery Saver
[Interactive Simulation]
See how to switch to Emergency mode to save your Nokia Lumia 735's battery life for the most important functions.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Find out how to pair your Nokia Lumia 735 with your Bluetooth device.
Nokia Lumia 735 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos to another Bluetooth device, like a tablet or printer, with your Nokia Lumia 735.

Calling & Dialing

HD Voice for Windows FAQs
[FAQs]
Learn how to get HD voice, featuring call audio that sounds like you're face-to-face and simultaneous calling and data use, all on Verizon’s 4G LTE network
Wi-Fi Calling FAQs
[FAQs]
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Delete Call History - Microsoft Lumia 735
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
View Call History - Microsoft Lumia 735
[Device-Specific Instructions]
DTMF - Microsoft Lumia 735
[Device-Specific Instructions]
Dial a Number - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Calling by Voice
[Interactive Simulation]
Discover How to Use your voice to place a call with your Microsoft Lumia 735.
Microsoft Lumia 735 Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtones and sounds for other alerts on your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtones and sounds for other alerts on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Find out how to call a number not saved in your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for muting your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Nokia Lumia 735 to Airplane mode.
Nokia Lumia 735 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a new contact on your Nokia Lumia 735.
Redial - Microsoft Lumia 735
[Device-Specific Instructions]

Camera, Photos & Videos

Microsoft Lumia 735 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your Microsoft Lumia 735.
Microsoft Lumia 735 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide to set a picture as the Start screen background on your Microsoft Lumia 735.
Microsoft Lumia 735 Simulator: Using Camera Lenses
[Interactive Simulation]
A visual guide for adding camera lenses to the camera on your Microsoft Lumia 735.
Microsoft Lumia 735 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Recording a Video
[Interactive Simulation]
Discover how to record a video using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Turning the Flash On and Off
[Interactive Simulation]
Find out how to turn on the flash for the camera of your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Nokia Lumia 735.
View Pictures - Microsoft Lumia 735
[Device-Specific Instructions]
View Videos - Microsoft Lumia 735
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Contact - Microsoft Lumia 735
[Device-Specific Instructions]
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Edit a Contact - Microsoft Lumia 735
[Device-Specific Instructions]
Delete a Contact - Microsoft Lumia 735
[Device-Specific Instructions]
Link a Contact - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Importing Contacts
[Interactive Simulation]
A visual guide on how to add contacts from an account to your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Nokia Lumia 735 without looking at it.
Nokia Lumia 735 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Find out how to create a group of contacts on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Pinning a Contact to the Start Screen
[Interactive Simulation]
Discover how to pin a contact to the Start screen on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Nokia Lumia 735.
Unlink a Contact - Microsoft Lumia 735
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Roaming - Microsoft Lumia 735
[Device-Specific Instructions]
View Data Usage - Microsoft Lumia 735
[Device-Specific Instructions]
Data Sense is used to monitor data usage and set data limits, notifications and restrictions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Nokia Lumia 735 Simulator: Pinning Data Sense to the Start Screen
[Interactive Simulation]
A visual guide for pinning Data Sense to the Start Screen for quick access to it and viewing data usage alerts on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Setting Data Limits
[Interactive Simulation]
Learn how to set data limits with Data Sense to keep you from going over your data usage allowance.
Turn Data On / Off - Microsoft Lumia 735
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View MAC Address - Microsoft Lumia 735
[Device-Specific Instructions]
View Phone Information - Microsoft Lumia 735
[Device-Specific Instructions]
View Phone Number - Microsoft Lumia 735
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Screen Time Out - Microsoft Lumia 735
[Device-Specific Instructions]
Quiet Hours - Microsoft® Lumia 735
[Device-Specific Instructions]
Set Limits and Restrictions - Data Sense - Microsoft Lumia 735
[Device-Specific Instructions]
Data Sense is used to monitor data usage and set data limits, notifications and restrictions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Vibrate Mode - Microsoft Lumia 735
[Device-Specific Instructions]
Adjust Brightness - Microsoft Lumia 735
[Device-Specific Instructions]
Alerts - Microsoft Lumia 735
[Device-Specific Instructions]
DTMF - Microsoft Lumia 735
[Device-Specific Instructions]
Date and Time Settings - Microsoft Lumia 735
[Device-Specific Instructions]
Display Theme Settings - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Microsoft Lumia 735 by adjusting the screen timeout.
Nokia Lumia 735 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access settings on your Nokia Lumia 735 for actions such as changing alert sounds or turning off GPS services.
Turn Data On / Off - Microsoft Lumia 735
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Microsoft Lumia 735 Simulator: Linking Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Microsoft Lumia 735 at once.
Microsoft Lumia 735 Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group on your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Forwarding an Email
[Interactive Simulation]
See how to forward an email on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a business email account so you can access your work email on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to use your existing email by setting up a personal email account on your Nokia Lumia 735.
Remove Corporate Email Account (Exchange ActiveSync®) - Microsoft Lumia 735
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting: Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Microsoft Lumia 735
[Device-Specific Instructions]

Factory Reset Protection

Reset Protection - Check Status - Website
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Locate My Device - Find My Phone - Website - Windows® Phone
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (HERE Maps) - Microsoft Lumia 735
[Device-Specific Instructions]

Home Screen

Touch Screen Settings - Microsoft Lumia 735
[Device-Specific Instructions]
Manage Tiles - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Creating a Folder on the Start Screen
[Interactive Simulation]
An interactive guide on how to help organize your apps by adding a folder to the Start screen of your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help with using your Nokia Lumia 735 through videos and tutorials.
Nokia Lumia 735 Simulator: Moving a Tile on the Start Screen
[Interactive Simulation]
An interactive guide on how to move a tile on the Start screen of your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Pinning a Tile to the Start Screen
[Interactive Simulation]
Discover how to quickly access apps by pinning them to the Start screen on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Resizing a Tile on the Start Screen
[Interactive Simulation]
Learn how to resize a tile on the Start screen of your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Unpinning a Tile from the Start Screen
[Interactive Simulation]
Learn how to unpin a tile from the Start screen of your Nokia Lumia 735.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Microsoft Lumia 735 Simulator: Setting Up Internet Sharing
[Interactive Simulation]
An interactive guide for sharing your data connection with other devices by setting up your Microsoft Lumia 735 as a Mobile Hotspot.

Internet & Web Browser

Reboot the Router
[Device-Specific Instructions]
Add a Browser Bookmark - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Using Web Browser Windows
[Interactive Simulation]
Learn how to bookmark a website on your Microsoft Lumia 735 so it's easy to find later.
Nokia Lumia 735 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to add a website to favorites on your Nokia Lumia 735 so it's easy to find later.
Nokia Lumia 735 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Using Web Browser Windows
[Interactive Simulation]
See how to bookmark a website on your Nokia Lumia 735 so it's easy to find later.
Web Browser - Microsoft Lumia 735
[Device-Specific Instructions]
Websites - Microsoft Lumia 735
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Windows Phone OS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Nokia Lumia 735.

Lock, Unlock, Password & Security

Unlock the Device - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Nokia Lumia 735 to help protect your private information.
Nokia Lumia 735 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to use the screen lock on your Nokia Lumia 735.
Password Options - Microsoft Lumia 735
[Device-Specific Instructions]

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Memory Card Formatting - Microsoft Lumia 735
[Device-Specific Instructions]
Check Memory - Microsoft Lumia 735
[Device-Specific Instructions]
Insert the Memory Card - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Microsoft Lumia 735 to easily transfer content saved on your microSD card to another device.
Nokia Lumia 735 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
See how to put in and take out a microSD card from your Nokia Lumia 735 to add memory for photos, videos, music, documents and more.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Microsoft Lumia 735
[Device-Specific Instructions]

Navigating & Multitasking

Microsoft Lumia 735 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
Learn how to swipe between the screens on your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Nokia Lumia 735.

Near Field Communication (NFC)

Turn NFC On / Off - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Using Near Field Communication
[Interactive Simulation]
Learn how to activate and deactivate the Internet sharing feature of your Nokia Lumia 735.

Operating System & Software

Windows 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
Factory Data Reset (Powered Off) - Microsoft® Lumia 735
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
Microsoft Lumia 735 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered On) - Microsoft® Lumia 735
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Install System Updates - Microsoft Lumia 735
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - Microsoft Lumia 735
[Device-Specific Instructions]
Insert the SIM Card - Microsoft Lumia 735
[Device-Specific Instructions]
Microsoft Lumia 735 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Microsoft Lumia 735.
Modify the SIM PIN - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Inserting and Removing the Nano SIM Card
[Interactive Simulation]
Discover how to put in and take out a nano SIM card from your Nokia Lumia 735.
Turn SIM PIN On / Off - Microsoft Lumia 735
[Device-Specific Instructions]
Unblock SIM PIN - Microsoft Lumia 735
[Device-Specific Instructions]

Social Networking

Nokia Lumia 735 Simulator: Adding a Facebook Account
[Interactive Simulation]
Discover how to access your Facebook account on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Logging Out of Facebook
[Interactive Simulation]
Learn how to log out of Facebook on your Nokia Lumia 735 to help protect your account.
Nokia Lumia 735 Simulator: Posting Status Updates and Photos to Facebook
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Nokia Lumia 735.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set a Ringtone - Microsoft Lumia 735
[Device-Specific Instructions]
Alerts - Microsoft Lumia 735
[Device-Specific Instructions]
Assign a Ringtone - Microsoft Lumia 735
[Device-Specific Instructions]
Save a Ringtone - Microsoft Lumia 735
[Device-Specific Instructions]
Volume Controls - Microsoft Lumia 735
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
View Text Messages - Microsoft Lumia 735
[Device-Specific Instructions]
Delete Messages - Microsoft Lumia 735
[Device-Specific Instructions]
Nokia Lumia 735 Simulator: Attaching a File to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Forwarding a Text Message
[Interactive Simulation]
Find out how to forward a text message using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sending a Text Message
[Interactive Simulation]
See how to send a text message using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sending a Text Message by Voice
[Interactive Simulation]
An interactive how-to guide for sending a message by voice using your Nokia Lumia 735.
Nokia Lumia 735 Simulator: Sending a Text Message to a Group
[Interactive Simulation]
See how to send a text message to a group of your contacts from your Nokia Lumia 735.
Send Video Message - Microsoft Lumia 735
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - Microsoft Lumia 735
[Device-Specific Instructions]
Turn Narrator On/Off - Windows® Phone
[Device-Specific Instructions]

Wallpapers/Theme

Microsoft Lumia 735 Simulator: Customizing the Start Screen Theme
[Interactive Simulation]
Learn how to customize the Start screen theme on your Microsoft Lumia 735.
Nokia Lumia 735 Simulator: Customizing the Lock Screen
[Interactive Simulation]
An interactive guide on how to customize the Lock screen of your Nokia Lumia 735 by adding apps to it.
Wallpaper - Picture - Microsoft Lumia 735
[Device-Specific Instructions]

Wi-Fi & Network

HD Voice for Windows FAQs
[FAQs]
Learn how to get HD voice, featuring call audio that sounds like you're face-to-face and simultaneous calling and data use, all on Verizon’s 4G LTE network
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Set Up Wi-Fi Connection - Windows®
[Device-Specific Instructions]
Here's info on how to connect to a network using the Wi-Fi on your PC. This may help if you're having issues connecting to Wi-Fi. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Network Mode Settings - Microsoft Lumia 735
[Device-Specific Instructions]
Add a Wi-Fi Network - Microsoft Lumia 735
[Device-Specific Instructions]
Map Nearby Wi-Fi - Data Sense - Microsoft Lumia 735
[Device-Specific Instructions]
Data Sense is used to monitor data usage and set data limits, notifications and restrictions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Nokia Lumia 735 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect to a Wi-Fi network so you can access the internet without using data on your Nokia Lumia 735.
Turn Wi-Fi On / Off - Microsoft Lumia 735
[Device-Specific Instructions]

Still Have Questions?


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