Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Apple® iPhone® XR
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New or Certified Pre-owned Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Account Sync Settings - moto e4
[Device-Specific Instructions]
Add an Existing Google™ Account - moto e4
[Device-Specific Instructions]
Set Up Device - moto e4
[Device-Specific Instructions]
Here's how to activate and set up your moto e4.
Turn Off Android® Device Protection - moto e4
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your moto e4.
Turn On Android® Device Protection - moto e4
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your moto e4.

Alerts & Reminders

Manage Alerts / Notifications - moto e4
[Device-Specific Instructions]
Here's how to change the notification sound for incoming calls and/or messages on your moto e4.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Files from Internal Storage to SD Card - moto e4
[Device-Specific Instructions]
Here's how to move media files from internal storage on your moto e4 to a memory card.
Move Music Files from Device - moto e4
[Device-Specific Instructions]
Here's how to transfer music files between your moto e4 and a computer.
Move Music Files to Device - moto e4
[Device-Specific Instructions]
Here's how to transfer music files between your moto e4 and a computer.
Move Pictures / Videos from Device - moto e4
[Device-Specific Instructions]
Here's how to transfer picture or video files between your moto e4 and a computer.
Move Pictures / Videos to Device - moto e4
[Device-Specific Instructions]
Here's how to transfer picture or video files between your moto e4 and a computer.
Transfer Content - Apple® iPhone® to Android®
[Device-Specific Instructions]
Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Basics

Moto E™ 4 Simulator: Charging Your Phone
[Interactive Simulation]
Learn how to charge your Moto E 4.
Moto E™ 4 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Moto E 4.
Moto E™ 4 Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
Discover more about the back of your Moto E 4.
Moto E™ 4 Simulator: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Moto E 4.

Battery & Power

Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Overview - moto e4
[Device-Specific Instructions]
Here's how to view battery specs (e.g., Usage Time, Standby Time, etc.) for your moto e4.
Extend Battery Life - moto e4
[Device-Specific Instructions]
Here's how to extend the battery life of your moto e4.
Insert Battery - moto e4
[Device-Specific Instructions]
Power Saver Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust power saver settings to maximize battery life for your moto e4.
Remove Battery - moto e4
[Device-Specific Instructions]
Here's how to remove the battery from your moto e4.
Turn Power Saver On / Off - moto e4
[Device-Specific Instructions]
Here's how to extend battery life for your moto e4.
View Battery Status - moto e4
[Device-Specific Instructions]
Here's how to see the battery life and which apps using the most battery on your moto e4.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - moto e4
[Device-Specific Instructions]
Moto E™ 4 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Moto E 4 with your Bluetooth device.
Send Contact via Bluetooth® - moto e4
[Device-Specific Instructions]
Here's how to send contact info via Bluetooth using your moto e4.
Turn Bluetooth® On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn Bluetooth for your moto e4 on or off.

Calling & Dialing

Add a Speed Dial - moto e4
[Device-Specific Instructions]
Auto Reject or Ignore Call - moto e4
[Device-Specific Instructions]
Here's how to forward calls from saved contacts directly to Voicemail on your moto e4.
Call History - moto e4
[Device-Specific Instructions]
Here's how to view or clear the call history on your moto e4.
Call a Number - moto e4
[Device-Specific Instructions]
Here's how to complete a call from your moto e4.
DTMF - moto e4
[Device-Specific Instructions]
Here's how to update your moto e4 dialpad settings if entries are not recognized by automated systems.
Manage the Call Reject / Ignore List - moto e4
[Device-Specific Instructions]
Here's how to manage the blocked contact list on your moto e4.
Moto E™ 4 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Moto E 4.
Moto E™ 4 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Moto E 4 to call a new number.
Moto E™ 4 Simulator: Calling with HD Voice
[Interactive Simulation]
Discover how to make a call in HD Voice on your Moto E 4.
Moto E™ 4 Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Moto E 4.
Moto E™ 4 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Moto E 4.
Moto E™ 4 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Moto E 4.
Moto E™ 4 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Moto E 4.
Moto E™ 4 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
See how to turn on HD Voice on your Moto E 4.
Moto E™ 4 Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Moto E 4.
Moto E™ 4 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Moto E 4.
Place a Conference Call - moto e4
[Device-Specific Instructions]
Here's how to place a conference call from your moto e4.
Redial - moto e4
[Device-Specific Instructions]
Here's how to redial a recently called number from your moto e4.
Remove a Speed Dial - moto e4
[Device-Specific Instructions]
Here's how to remove a speed dial for a contact in your moto e4.

Camera, Photos & Videos

Common Camera Settings - moto e4
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto e4.
Moto E™ 4 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Moto E 4.
Moto E™ 4 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Moto E 4.
Moto E™ 4 Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
An interactive guide on how to change the size of your pictures or videos with your Moto E 4.
Moto E™ 4 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Moto E 4.
Moto E™ 4 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Moto E 4.
Moto E™ 4 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Moto E 4.
Moto E™ 4 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Moto E 4.
Moto E™ 4 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Moto E 4.
Moto E™ 4 Simulator: Transferring Photos to an SD Card
[Interactive Simulation]
A visual guide for transferring photos to the SD card on your Moto E 4.
Moto E™ 4 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Moto E 4.
Moto E™ 4 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Moto E 4.
Move Pictures / Videos from Device - moto e4
[Device-Specific Instructions]
Here's how to transfer picture or video files between your moto e4 and a computer.
Move Pictures / Videos to Device - moto e4
[Device-Specific Instructions]
Here's how to transfer picture or video files between your moto e4 and a computer.
Record and Share a Video - moto e4
[Device-Specific Instructions]
Here's how to record and share a video from your moto e4.
Share Picture from Gallery - moto e4
[Device-Specific Instructions]
Here's how to share a saved picture from the gallery of your moto e4.
Share Video from Gallery - moto e4
[Device-Specific Instructions]
Here's how to share a saved video from your moto e4.
Take and Share a Picture - moto e4
[Device-Specific Instructions]
Here's how to take and share a picture from your moto e4.
View Media via External Display - moto e4
[Device-Specific Instructions]
Here's how to view media from your moto e4 via an external display (e.g., HDTV).
View Pictures / Videos - moto e4
[Device-Specific Instructions]
Here's how to view saved pictures and videos on your moto e4.

Computer/PC Connectivity

USB Debugging Mode - moto e4
[Device-Specific Instructions]
Here's how to connect your moto e4 to a computer using the Android SDK (software development kit).
Windows® Device Manager Conflicts - moto e4
[Device-Specific Instructions]
Here's how to manage conflicts when transferring media between your moto e4 and a PC.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Add a Contact - moto e4
[Device-Specific Instructions]
Contact Display Options - moto e4
[Device-Specific Instructions]
Here's how to customize the way contacts are displayed in your moto e4.
Delete a Contact - moto e4
[Device-Specific Instructions]
Here's how to delete a saved contact from your moto e4.
Edit a Contact - moto e4
[Device-Specific Instructions]
Here's how to edit a contact on your moto e4.
Export Contacts to SD Card - moto e4
[Device-Specific Instructions]
Here's how to export contacts to a memory (SD) card from your moto e4.
Export Contacts to SIM Card - moto e4
[Device-Specific Instructions]
Here's how to export contacts from your moto e4 to a SIM card.
Import Contacts from SD Card - moto e4
[Device-Specific Instructions]
Here's how to import a contact from a memory card to your moto e4.
Import Contacts from SIM Card - moto e4
[Device-Specific Instructions]
Here's how to import contacts from a SIM card to your moto e4.
Link / Unlink Contacts - moto e4
[Device-Specific Instructions]
Here's how to link / unlink contacts in your moto e4. This can help with duplicate or missing contacts.
Moto E™ 4 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Moto E 4.
Moto E™ 4 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Moto E 4.
Moto E™ 4 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Moto E 4.
Moto E™ 4 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your Moto E 4 without looking at it.
Moto E™ 4 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Moto E 4.
Moto E™ 4 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Moto E 4.
Send Contact via Bluetooth® - moto e4
[Device-Specific Instructions]
Here's how to send contact info via Bluetooth using your moto e4.
View Contact Sync Source - moto e4
[Device-Specific Instructions]
Here's how to view where a phonebook contact was imported from on your moto e4.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Data Roaming - moto e4
[Device-Specific Instructions]
Here's how to adjust data roaming settings if your moto e4 can't send or receive messages.
Manage Data Usage - moto e4
[Device-Specific Instructions]
Here's how to set your data usage cycle date, view usage and set warnings / limits on your moto e4.
Restrict Data Usage by App - moto e4
[Device-Specific Instructions]
Here's how to restrict the amount of data that an app installed on your moto e4 uses.
Turn Data On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn mobile data for your moto e4 on or off.

Date & Time

Date and Time Settings - moto e4
[Device-Specific Instructions]
Here's how to set the date and time on your moto e4.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device ID (ESN / IMEI / MEID) - moto e4
[Device-Specific Instructions]
Here's how to view the device ID for your moto e4.
View MAC Address - moto e4
[Device-Specific Instructions]
Here's how to view the Wi-Fi address for your moto e4.
View Phone Info - moto e4
[Device-Specific Instructions]
Here's how to view phone info (e.g. phone number, SIM status) for your moto e4.
View Phone Number - moto e4
[Device-Specific Instructions]
Here's how to view the phone number for your moto e4.

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Adjust Brightness Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust the display brightness settings on your moto e4.
Adjust Display Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust display settings for your moto e4.
Adjust Font Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust the font size on your moto e4.
Airplane Mode - moto e4
[Device-Specific Instructions]
Here's how to turn Verizon network services on your moto e4 off using Airplane Mode.
Manage Interruptions - moto e4
[Device-Specific Instructions]
Here's how to manage notification settings on your moto e4 if you're not receiving calls or messages.
Moto E™ 4 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Moto E 4 to change alert sounds, turn off GPS and more.
Moto E™ 4 Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your Moto E 4 by adjusting the screen timeout.
Moto E™ 4 Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your Moto E 4.
Moto E™ 4 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Moto E 4.
Moto E™ 4 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Moto E 4.
Moto E™ 4 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Moto E 4.
Moto E™ 4 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your Moto E 4.
Moto E™ 4 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Moto E 4 to Airplane mode.
Moto E™ 4 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your Moto E 4's battery life for the most important functions.
Restriction Settings - moto e4
[Device-Specific Instructions]
Touch Screen Settings - moto e4
[Device-Specific Instructions]
Turn Screen Inversion On / Off - moto e4
[Device-Specific Instructions]
Here's how fix the color scheme on your moto e4 if it's reversed.
Turn Screen Rotation On / Off - moto e4
[Device-Specific Instructions]
Here's how to flip or rotate the screen on your moto e4.

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Compose and Send Email Message - moto e4
[Device-Specific Instructions]
Here's how to compose and send email messages from your moto e4.
Corporate Email (Exchange ActiveSync®) Common Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust corporate email settings (e.g., account name, etc.) for your moto e4.
Corporate Email (Exchange ActiveSync®) Data Usage Settings - moto e4
[Device-Specific Instructions]
Here's how to modify data usage options for the work email account on your moto e4.
Corporate Email (Exchange ActiveSync®) Notification Settings - moto e4
[Device-Specific Instructions]
Here's how to enable notifications and select a ringtone for the work email on your moto e4.
Create a New Google™ Account - moto e4
[Device-Specific Instructions]
Here's how to create a new Google (Gmail) account for your moto e4.
Delete Email Messages - moto e4
[Device-Specific Instructions]
Here's how to delete email messages from your moto e4.
Delete Messages - moto e4
[Device-Specific Instructions]
Here's how to delete text messages from your moto e4.
Email Account Common Settings - moto e4
[Device-Specific Instructions]
Here's how to manage personal email settings (account name, etc.) for your moto e4.
Email Account Data Usage Settings - moto e4
[Device-Specific Instructions]
Email Account Notification Settings - moto e4
[Device-Specific Instructions]
Here's how to update your moto e4 settings if you're not getting personal email notifications.
Email Account Password and Server Settings - moto e4
[Device-Specific Instructions]
Here's how to update the personal email password/server settings for your moto e4.
Email Account Signature Settings - moto e4
[Device-Specific Instructions]
Here's how to enter or edit the personal email signature on your moto e4.
Email Account Sync Frequency Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust the personal email sync frequency settings on your moto e4.
Manually Set Up Corporate Email (Exchange ActiveSync®) - moto e4
[Device-Specific Instructions]
Here's how to complete a manual (advanced) corporate email setup for your moto e4.
Moto E™ 4 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Moto E 4.
Moto E™ 4 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Moto E 4.
Moto E™ 4 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Moto E 4.
Moto E™ 4 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Moto E 4.
Moto E™ 4 Simulator: Sending an Email to a Group
[Interactive Simulation]
See how to send a group email on your Moto E 4.
Moto E™ 4 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Moto E 4.
Moto E™ 4 Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your Moto E 4.
Moto E™ 4 Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your Moto E 4.
Perform a Gmail™ Sync - moto e4
[Device-Specific Instructions]
Here's how to sync your Google account (email, contacts, calendar, etc.) on your moto e4.
Remove Corporate Email Account (Exchange ActiveSync®) - moto e4
[Device-Specific Instructions]
Here's how to remove then re-add a work email account on your moto e4 to fix email issues.
Remove Gmail™ Account - moto e4
[Device-Specific Instructions]
Here's how to remove then re-add a Gmail account on your moto e4 to fix email issues.
Remove a Personal Email Account - moto e4
[Device-Specific Instructions]
Here's how to remove then re-add an email account on your moto e4 to fix email issues.
Reply to an Email Message - moto e4
[Device-Specific Instructions]
Here's how to reply to an email from your moto e4.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - moto e4
[Device-Specific Instructions]

Gestures & Motions

Moto Actions - Activation and Use
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - moto e4
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn location (GPS) services for your moto e4 on or off.

Home Screen

Access Notification Panel - moto e4
[Device-Specific Instructions]
Add Folders to Home Screen - moto e4
[Device-Specific Instructions]
Add Home Screen Panels - moto e4
[Device-Specific Instructions]
Add Shortcuts to Home Screen - moto e4
[Device-Specific Instructions]
Add Widgets to Home Screen - moto e4
[Device-Specific Instructions]
Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your moto e4.
Moto E™ 4 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Moto E 4 for quick access to them.
Moto E™ 4 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your Moto E 4 to help organize your apps.
Moto E™ 4 Simulator: Adding and Deleting Home Screens
[Interactive Simulation]
See how to add and delete Home screens on your Moto E 4.
Moto E™ 4 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Moto E 4.
Moto E™ 4 Simulator: Changing the Default Home Screen
[Interactive Simulation]
A visual guide for changing the default Home screen on your Moto E 4.
Moto E™ 4 Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Moto E 4.
Moto E™ 4 Simulator: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your Moto E 4.
Remove Home Screen Panels - moto e4
[Device-Specific Instructions]
Here's how to remove Home screen panels from your moto e4.
Remove Items from Home Screen - moto e4
[Device-Specific Instructions]
Here's how to remove items from the Home screen of your moto e4.
Rename Home Screen Folder - moto e4
[Device-Specific Instructions]
Here's how to rename a Home screen folder on your moto e4.
Set Default Home Screen Panel - moto e4
[Device-Specific Instructions]
Here's how to set the default Home screen panel on your moto e4.
View Home Screen Panels - moto e4
[Device-Specific Instructions]
Here's how to view Home screen panels on your moto e4.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Change Mobile Hotspot Password - moto e4
[Device-Specific Instructions]
Mobile Hotspot Settings - moto e4
[Device-Specific Instructions]
Here's how to configure Mobile Hotspot settings for your moto e4.
Turn Mobile Hotspot On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn Mobile Hotspot for your moto e4 on or off.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Moto E™ 4 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Moto E 4, so it's easy to find later.
Moto E™ 4 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Moto E 4.
Moto E™ 4 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Moto E 4.
Moto E™ 4 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Moto E 4.
Web Browser - moto e4
[Device-Specific Instructions]
Here's how to launch the Chrome browser on your moto e4.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - moto e4
[Device-Specific Instructions]
Moto E™ 4 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Moto E 4.

Lock, Unlock, Password & Security

Add Additional Fingerprints - moto e4
[Device-Specific Instructions]
Change Device Password - moto e4
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock your moto e4.
Lock Screen Notifications - moto e4
[Device-Specific Instructions]
Here's how to display notifications on the lock screen of your moto e4.
Manage Screen Lock Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust the screen lock settings for your moto e4.
Moto E™ 4 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Moto E 4 to help protect your private information.
Moto E™ 4 Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Moto E 4.
Remove Saved Fingerprints - moto e4
[Device-Specific Instructions]
Here's how to remove saved fingerprints from your moto e4.
Set Up Face Recognition - moto e4
[Device-Specific Instructions]
Here's how to set up facial recognition to unlock the screen on your moto e4.
Set Up Fingerprint Recognition - moto e4
[Device-Specific Instructions]
Here's how to set up fingerprint recognition to unlock your moto e4.
Set Up Screen Lock - moto e4
[Device-Specific Instructions]
Here's how to add a screen lock (e.g. password, PIN) to your moto e4.
Smart Lock - moto e4
[Device-Specific Instructions]
Turn Off Screen Lock - moto e4
[Device-Specific Instructions]
Here's how to disable the screen lock setting for your moto e4.
Unlock Screen - moto e4
[Device-Specific Instructions]
Here's how to unlock the screen on your moto e4.

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Check Memory - moto e4
[Device-Specific Instructions]
Here's how to free up space if your moto e4 memory is full or apps run slow, crash or reset.
Export Contacts to SD Card - moto e4
[Device-Specific Instructions]
Here's how to export contacts to a memory (SD) card from your moto e4.
Format SD Card - moto e4
[Device-Specific Instructions]
Import Contacts from SD Card - moto e4
[Device-Specific Instructions]
Here's how to import a contact from a memory card to your moto e4.
Insert SD Card - moto e4
[Device-Specific Instructions]
Move Files from Internal Storage to SD Card - moto e4
[Device-Specific Instructions]
Here's how to move media files from internal storage on your moto e4 to a memory card.
Remove SD Card - moto e4
[Device-Specific Instructions]
Here's how to remove the memory (SD) card from your moto e4.

Mobile Hotspot

Moto E™ 4 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Moto E 4 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music Promotion FAQs
[FAQs]
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Move Music Files from Device - moto e4
[Device-Specific Instructions]
Here's how to transfer music files between your moto e4 and a computer.
Move Music Files to Device - moto e4
[Device-Specific Instructions]
Here's how to transfer music files between your moto e4 and a computer.
Opt In - Apple Music - My Verizon Website
[Device-Specific Instructions]
Opt In - Apple Music - My Verizon app
[Device-Specific Instructions]
Here's how to add Apple Music from your My Verizon app.

Navigating & Multitasking

Moto E™ 4 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your Moto E 4.
Moto E™ 4 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Moto E 4.
Moto E™ 4 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Moto E 4.

Operating System & Software

Software Update - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
Here's how to install the Upgrade Assistant for Motorola devices made after 8/20/2013 and prepaid devices.
Initial Setup - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
Here's how to install the Upgrade Assistant for Motorola devices made after 8/20/2013 and prepaid devices.
Factory Data Reset (Powered Off) - moto e4
[Device-Specific Instructions]
Here's how to perform a factory reset if your moto e4 has calling, app, audio and syncing issues.
Factory Data Reset (Powered On) - moto e4
[Device-Specific Instructions]
Here's how to perform a factory reset if your moto e4 has calling, app, audio and syncing issues.
Install Device Software Update - moto e4
[Device-Specific Instructions]
Motorola moto e4 - Software Update
[Updates]
Get instructions on how to download the latest software update for improvements and fixes to your device.
View Software Version - moto e4
[Device-Specific Instructions]
Here's how to view the software version your moto e4 is running.
moto e4 Prepaid Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Export Contacts to SIM Card - moto e4
[Device-Specific Instructions]
Here's how to export contacts from your moto e4 to a SIM card.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Import Contacts from SIM Card - moto e4
[Device-Specific Instructions]
Here's how to import contacts from a SIM card to your moto e4.
Insert SIM Card - moto e4
[Device-Specific Instructions]
Modify SIM PIN - moto e4
[Device-Specific Instructions]
Here's how to change your SIM card lock code for your moto e4.
Moto E™ 4 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Moto E 4 to add memory for photos, videos, music, documents and more.
Moto E™ 4 Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Moto E 4.
Remove SIM Card - moto e4
[Device-Specific Instructions]
Here's how to remove then insert a SIM card into your moto e4. This may resolve activation issues.
Turn SIM PIN On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn the SIM PIN for your moto e4 on or off.
Unblock SIM PIN - moto e4
[Device-Specific Instructions]
If the SIM PIN associated with your moto e4 is blocked, here's info on how to unblock it.
View SIM Card Number - moto e4
[Device-Specific Instructions]
Here's how to view the SIM card number for your moto e4.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Moto E™ 4 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Moto E 4.
Moto E™ 4 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Moto E 4 to help protect your account.
Moto E™ 4 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Moto E 4.

Sounds, Volume & Audio

Save a Ringtone - moto e4
[Device-Specific Instructions]
Here's how to save a ringtone to your moto e4.
Set Ringtones - moto e4
[Device-Specific Instructions]
Here's how to select a ringtone for your moto e4.
Speakerphone - moto e4
[Device-Specific Instructions]
Here's how to utilize the speakerphone functionality on your moto e4.
Vibrate Mode - moto e4
[Device-Specific Instructions]
Here's how to set the ringtone for your moto e4 to vibrate.
Volume Controls - moto e4
[Device-Specific Instructions]
Here's how to adjust volume controls on your moto e4 for media and incoming calls / messages.

Status Indicators/Lights

View Signal Strength - moto e4
[Device-Specific Instructions]
Here's how to view the current signal strength for your moto e4.

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Auto Receive Messages - moto e4
[Device-Specific Instructions]
Here's how to automatically receive multimedia (picture / video) messages on your moto e4.
Create and Send a Text Message - moto e4
[Device-Specific Instructions]
Here's how to create and send a text message from your moto e4.
Cut, Copy and Paste Text - moto e4
[Device-Specific Instructions]
Here's how to cut, copy and paste text on your moto e4.
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Set Default Messaging App - moto e4
[Device-Specific Instructions]
Here's how to set the default messaging app for your moto e4.
Text Message Notification Settings - moto e4
[Device-Specific Instructions]
Here's how to set text message notifications for your moto e4.
Text Message Signature - moto e4
[Device-Specific Instructions]
View Text Messages - moto e4
[Device-Specific Instructions]
Here's how to view text messages on your moto e4.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Capture a Screenshot - moto e4
[Device-Specific Instructions]
Here's how to take a screenshot on your moto e4.
Moto E™ 4 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Moto E 4.
Set Up Printing - moto e4
[Device-Specific Instructions]
Here's how to add a printer to your moto e4.

TV

Wireless Display - moto e4
[Device-Specific Instructions]
Here's how to display your moto e4 screen on a compatible external device (e.g. TV).

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.
TTY Settings - moto e4
[Device-Specific Instructions]

Wallpapers/Theme

Moto E™ 4 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Moto E 4.
Set Wallpaper - moto e4
[Device-Specific Instructions]
Here's how to select a wallpaper for your moto e4.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Access Wi-Fi Direct - moto e4
[Device-Specific Instructions]
Add a Virtual Private Network - moto e4
[Device-Specific Instructions]
Add a Wi-Fi Network - moto e4
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - moto e4
[Device-Specific Instructions]
Here's how to allow your moto e4 to automatically switch between Wi-Fi and mobile data.
Manually Add a Wi-Fi Network - moto e4
[Device-Specific Instructions]
Here's how to manually add a Wi-Fi network to your moto e4.
Moto E™ 4 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Moto E 4 to connect to a Wi-Fi network, so you can access the internet without using data.
Network Mode Settings - moto e4
[Device-Specific Instructions]
Here's how to adjust Network Mode Settings if you're having issues with calls, texts or data services.
Remove Wi-Fi Connection - moto e4
[Device-Specific Instructions]
Here's how to forget a Wi-Fi connection to remove it from your moto e4.
Reset Network Settings - moto e4
[Device-Specific Instructions]
Here's how to reset network settings if your moto e4 can't connect to the internet or send messages.
Tethered Modem Connection - moto e4
[Device-Specific Instructions]
Here's how to create a USB or Bluetooth tethered modem connection via your moto e4.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - moto e4
[Device-Specific Instructions]
Here's how to turn Wi-Fi for your moto e4 on or off.

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true