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The new Verizon Plan Unlimited FAQs

Now you can get unlimited data on America's best 4G LTE network with the new Verizon Plan Unlimited. These FAQs have answers on plan features, eligibility, costs and how to switch.

Top Questions
  1. What is the new Verizon Plan Unlimited?

    The best of both worlds, unlimited data on America's best 4G LTE network. Plus HD video and Mobile Hotspot are included at no extra charge. No data limits. No more overages.

    Here's what you get:

    • Unlimited data
    • Stream all the HD video you want, at any video quality
    • Mobile Hotspot on compatible devices included at no charge*
    • Stream PassSM: Watch sports and TV shows on the go90 app without using data
    • Unlimited talk, text and international text
    • Make calls to and from Mexico and Canada**
    • Get TravelPassSM for $10 a day per line in more than 100 countries**

    Starts at $100/month for multi-line and $60/month for the single line option when you have Auto Pay and paper-free billing set up***.

    Sign up now for Auto Pay and paper-free billing.

    On the new Verizon Plan Unlimited you get our fast LTE speeds. To ensure a quality experience for all customers, after 22 GB of data usage on a line during any billing cycle we may prioritize usage behind other customers during network congestion. This means your data connection could slow down.

    Get the new Verizon Plan Unlimited

    *Mobile hotspot/tethering reduced to 3G speeds after 10 GB/month per line

    **Int'l data reduced to 2G speeds after 512 MB/day. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

    ***Auto Pay (sign up online or on the phone using bank acct. or debit card) & paper free billing required to get discount applies monthly as long as paper-free billing and Auto Pay remain active. Without Auto Pay and paper-free billing, add $5/month for single line plans and $10/month for multi-line plans.



  2. Who can get the new Verizon Plan Unlimited?

    The new Verizon Plan Unlimited is available for new and existing customers.

    Don't have Verizon yet? Sign up today for unlimited data on the best 4G LTE network.

    Already a Verizon customer? Switch to the new Verizon Plan Unlimited online at the Change Your Plan page in My Verizon or with the My Verizon app.



  3. How much will the new Verizon Plan Unlimited cost me?

    To determine the monthly cost, add the price of the plan with the total amount of line access fees. Keep in mind, your final bill will also include taxes and fees. Refer to past bills to get an estimate of how much you pay monthly in taxes and fees.

    The unlimited data prices below include the discount for having Auto Pay and paper-free billing. The discount is $10 for multi-line and $5 for single line plans. Sign up now for Auto Pay and paper-free billing.

    • Single line: $60/month for unlimited data (with Auto Pay and paper-free billing) + Line access fee(s) + Taxes & fees.
    • Multi-line: Starts at $100/month for unlimited data (with Auto Pay and paper-free billing) + Line access fee(s) + Taxes & fees

    Line access fees:

    • Smartphone/basic phone: $20/month
    • Tablet: $20/month
    • Internet device (Jetpack): $20/month
    • Connected device: $5/month
    • One Talk device: $10/month (multi-line plan only)

    Monthly line access fees for smartphones on the new Verizon Plan differ based on:

    • If you're currently making monthly device payments or own the phone, the monthly access charge will be $20.

    • If you purchased the phone at a discounted price, the monthly access charge will remain at $40 until each device contract expires. Once each device contract expires, the monthly access charge automatically drops to $20.


  4. How do I get unlimited data for $45 per line?

    When you have 4 lines on the new Verizon Plan Unlimited, you're paying $110 for unlimited data and a $20 line access fee for each device. Plus, when you sign up for Auto Pay* and paper-free billing you get a $10 discount, totaling $180. This comes out to $45 for each line.

    Sign up now for Auto Pay and paper-free billing.

       
    The new Verizon Plan Unlimited
    $110
    Auto pay and paper-free discount
    -$10
    Line access fees
     $80 ($20 for each line)
    Total $180 ($45 for each line)/month

    *Auto Pay (sign up online or on the phone using bank acct. or debit card) & paper free billing required to get discount. Discount applies monthly as long as paper-free billing and Auto Pay remain active. Without Auto Pay and paper-free Billing add $5/month for single line plans and $10/month for multi-line plans.



  5. Does the new Verizon Plan Unlimited have a single line option?

    Yes. The unlimited single line plan is $80/month when you set up or already have Auto Pay and paper-free billing. Without Auto Pay and paper-free billing, it's $85/month. In addition to your 1 phone, you can connect up to 2 more tablets, Jetpacks or connected devices.

    Sign up now for Auto Pay and paper-free billing.

    Auto Pay (sign up online or on the phone using bank acct. or debit card) & paper free billing required to get discount. Discount applies monthly as long as paper-free billing and Auto Pay remain active.



  6. I don't need that much data, can I keep my current plan?

    Yes, you can keep your current plan.



  7. How do I switch to the new Verizon Plan Unlimited?

    You can switch to the new Verizon Plan Unlimited on the Change Your Plan page in My Verizon or with the My Verizon app. To learn how to use the My Verizon app to change your plan, visit the My Verizon app FAQs.



  8. How many devices can I have on the new Verizon Plan Unlimited?

    This depends if you have the multi-line plan or single line plan.

    Multi-line

    • 10 smartphones, basic phones, Jetpacks or tablets
    • 20 connected devices like a smartwatch

    Single-line

    • 1 smartphone or basic phone
    • 2 Jetpacks, tablets or connected devices


  9. What happens once I've used the 10 GB limit for Mobile Hotspot?

    With the new Verizon Plan Unlimited, you get a 10 GB allowance of high-speed 4G LTE data for Mobile Hotspot each billing cycle. Once you've used the 10 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to 3G speeds for the rest of the billing cycle. Data will continue to be unlimited while your Mobile Hotspot is reduced to 3G speeds.



  10. What happens after I use 22 GB of data?

    Most of the time you'll continue to enjoy the same great network experience once your line exceeds 22 GB during your billing cycle.

    If you've already used 22 GB on a particular line during your current billing cycle, and are on a cell site that is congested at that moment, your download may be temporarily queued behind other Verizon Wireless customers, which may result in slightly slower download speeds relative to another Verizon Wireless customer's experience on the same cell site at that moment.



  11. Can I still get an employee, military or business discount on new Verizon Plan Unlimited?

    The new Verizon Plan Unlimited is a great value, and even though it’s not eligible for your employer discount or corporate plan discount, you can still take advantage of any other benefits your employer’s program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive our service member discount on the new Verizon Plan Unlimited.

    Additional discounts are available by signing up for Auto Pay* and paper-free billing. Save an additional $5 off the monthly account access fee for a single-line plan, and an additional $10 off for a multi-line plan, and stay on the best network. You can still take advantage of any corporate or employee benefits that may be available with your corporation may offer.

    Sign up now for Auto Pay and paper-free billing.

    *Auto Pay (sign up online or on the phone using bank acct. or debit card) & paper free billing required to get discount. Discount applies monthly as long as paper-free billing and Auto Pay remain active. Without Auto Pay and paper-free Billing add $5/month for single line plans and $10/month for multi-line plans.



International Benefits
  1. I travel to Mexico and Canada a lot, so can I use my phone like I do at home?

    Yes, with the new Verizon Plan Unlimited you can make calls, send texts and use data within Mexico and Canada:

    • Unlimited calls
    • Unlimited messages
    • 512 MB/day of 4G LTE speed data*

    *International data reduced to 2G speeds after 512 MB/day.

    If more than 50% of your talk, text or data usage in a 60–day period is in Canada or Mexico, use of those services in those countries may be removed or limited.



  2. How much data can I use when traveling internationally?

    On the new Verizon Plan Unlimited, 4G data speeds apply for the first 512 MB/day with 2G speeds thereafter.



  3. What if I use too much talk, text and data in Mexico and Canada?

    If more than 50% of your talk, text and data usage in a 60-day period is in Canada or Mexico we may limit your service in those countries or remove it. If you plan to use a lot of talk, text and data in Canada or Mexico check out an International Travel plan.

    4G LTE only. After 22 GB/mo/line, we may prioritize your data behind other Verizon customers during network congestion. Not available for machine–to–machine services. Mobile hotspot/tethering reduced to 3G speeds after 10 GB/month; domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day. If more than 50% of your talk, text or data usage in a 60–day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Discounts not available.



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