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The new Verizon Plan Unlimited FAQs

The new Verizon Plan Unlimited is not available for new accounts.

If you are a new customer or adding a line you can get unlimited data with Go Unlimited, Beyond Unlimited or Above Unlimited.

These FAQs answer questions about the new Verizon Plan Unlimited.

Top Questions
  1. The new Verizon Plan Unlimited is no longer available to be added. If you're looking for unlimited data, check out Go Unlimited, Beyond Unlimited and Above Unlimited.

    If you currently have the new Verizon Plan Unlimited, you can keep it.



  2. Unlimited data on America's best 4G LTE network. Plus HD video and Mobile Hotspot are included at no extra charge. No data limits. No more overages.

    Features include:

    • Unlimited data
    • Stream all the HD video you want (720p for smartphones and 1080p for tablets)
    • Mobile Hotspot on compatible devices included at no charge
    • Unlimited talk, text and international text
    • Make calls to and from Mexico and Canada
    • Get TravelPass® for $10/day per line in more than 130 countries

    On the new Verizon Plan Unlimited you get our fast 4G LTE speeds. To ensure a quality experience for all customers, after 22 GB of data usage on a line during any bill cycle we may prioritize usage behind other customers during network congestion. This means your data connection could slow down.

    The new Verizon Plan Unlimited is no longer available to be added, but you get the same great features and more on our current unlimited sizes.



  3. No, the new Verizon Plan Unlimited isn't eligible to mix and match.

    If you want to have different unlimited plans for every line on your account, you can switch all your lines to any of the following unlimited plans:

    • Above Unlimited
    • Beyond Unlimited
    • Go Unlimited

    Pick the one that's right for each user. For example, you could have 2 lines on Above Unlimited, 1 line on Beyond Unlimited and 1 line on Go Unlimited.

    Learn about mix and match unlimited pricing

    Your data devices and connected devices (e.g., tablet, Jetpack®, smartwatch, etc.) will also need to have their own compatible data-only plan.



  4. On top of the great features you already enjoy with the new Verizon Plan Unlimited, we've added some more at no extra cost. More features. Same bill. All on America's best 4G LTE network.

    Here's what's changed:

    • More 4G LTE data for Mobile Hotspot and Jetpacks: You now have an allowance of 15 GB (previously 10 GB) of 4G LTE data before it's reduced to speeds up to 600 Kpbs.

    • Unlimited HD video:
      • 720p for smartphones
      • 1080p for tablets


  5. This depends if you have the multi-line plan or single line plan.

    Multi-line

    • 10 smartphones, basic phones, Jetpacks or tablets
    • 20 connected devices like a smartwatch

    Single-line

    • 1 smartphone or basic phone
    • 2 Jetpacks, tablets or connected devices


  6. With the new Verizon Plan Unlimited, you get a 15 GB allowance of high-speed 4G LTE data for Mobile Hotspot and Jetpacks each billing cycle. Once you've used the 15 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to up to 600 Kbps for the rest of the billing cycle. Data will continue to be unlimited while your Mobile Hotspot is reduced to up to 600 Kbps.



  7. Most of the time you'll continue to enjoy the same great network experience once your line exceeds 22 GB during your billing cycle.

    If you've already used 22 GB on a particular line during your current billing cycle, and are on a cell site that is congested at that moment, your download may be temporarily queued behind other Verizon Wireless customers, which may result in slower download speeds relative to another Verizon Wireless customer's experience on the same cell site at that moment.



  8. The new Verizon Plan Unlimited is a great value, and even though it’s not eligible for your employer discount or corporate plan discount, you can still take advantage of any other benefits your employer’s program offers with Verizon Wireless.

    Active duty military service members and veterans: If you currently have the new Verizon Plan Unlimited, you are eligible to receive our service member discount.

    Additional discounts are available by signing up for Auto Pay (using a debit card or bank account) and paper-free billing. Save an additional $5 off the monthly account access fee for a single-line plan, and an additional $10 off for a multi-line plan, and stay on the best network. You can still take advantage of any corporate or employee benefits your corporation may offer.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.



International Benefits
  1. Yes, with the new Verizon Plan Unlimited you can make calls, send texts and use data within Mexico and Canada:

    • Unlimited calls
    • Unlimited messages
    • 0.5 GB/day of 4G LTE speed data

    If more than 50% of your talk, text or data usage in a 60–day period is in Canada or Mexico, use of those services in those countries may be removed or limited.



  2. On the new Verizon Plan Unlimited, 4G data speeds apply for the first 0.5 GB/day with 2G speeds thereafter.



  3. If more than 50% of your talk, text and data usage in a 60-day period is in Canada or Mexico we may limit your service in those countries or remove it. If you plan to use a lot of talk, text and data in Canada or Mexico check out an International Travel plan.



  4. 4G LTE only. After 22 GB, in times of congestion, your data may be temporarily slower than other traffic. Not available for machine–to–machine services. Mobile hotspot/tethering reduced to up to 600 Kbps after 10 GB/month; domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 0.5 GB/day. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Discounts not available.

    Related

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